Khazerx
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To give you a backstory you can read my old post. Sorry I can't post links yet... forums dot evga dot com/Having-video-driver-crashes-with-GTX-980-FTW-ACX20-m2311650.aspx
My system specs
OS: Windows 7 (64-Bit)
Motherboard: Asus Z87-PLUS
CPU: i7-4770k @ 3.5GHz
Ram: Patriot Signature DDR3 8 GB (2 x 4 GB) CL11 PC3-12800 (1600MHz)
SSD: Samsung 840 Pro 512GB
HDD: WD Caviar Black 1 TB SATA III 7200 RPM 64 MB Cache
PSU: Corsair Enthusiast Series 650-Watt
To sum up what I've tried since then was Send the card back into EVGA they sent me another one, said that both cards were tested and passed. So I tried changing out my PSU and it still crashes, so I returned that PSU. Nothing in my PC is overheating and I even made sure and bought an 212 EVO for my 4770k. The moment I drop back in my GTX 670 Signature 2, it runs flawlessly.
I don't have anything overclocked, everything is stock out of the box and unfortunately I don't have another computer to test this GPU in. Under clocking the 980 FTW by -100, -150, -200 still causes crashing. I've checked the ram, re-installed the OS 2 times throughout testing. I'm on the newest 353.06 drivers.
What am I doing wrong, can my motherboard be faulty and hate the newer GTX 980's?
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Heini2
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:15:35
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You didn't mention which monitor you're using so if you're using DisplayPort I'll ask if your monitor AND cable are listed HERE.
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backdoc77
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:16:30
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Good luck.
It took 4 RMA's to get a working card for me :(
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wickedwayne
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:19:20
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backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
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bcavnaugh
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:20:31
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It could be your Enthusiast Series™ TX650 V2 — 80 PLUS® Bronze PSU.
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bcavnaugh
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:25:02
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wickedwayne
backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
We really need Paul Harvey for the Rest of the Story.
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wickedwayne
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:32:52
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bcavnaugh
wickedwayne
backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
We really need Paul Harvey for the Rest of the Story.
What we need to know is why 980FTW cards have such a high failure rate.
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Khazerx
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:39:07
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bcavnaugh
It could be your Enthusiast Series™ TX650 V2 — 80 PLUS® Bronze PSU.
and I'd totally agree with you, if I didn't go ahead and buy a Corsair Professional Series 860-Watt ATX/EPS Modular 80 PLUS Platinum Power Supply AX860 and try it for a few days. Had to return it so money wouldn't be tied up in case I needed a different part.
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bcavnaugh
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 18:51:57
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wickedwayne
bcavnaugh
wickedwayne
backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
We really need Paul Harvey for the Rest of the Story.
What we need to know is why 980FTW cards have such a high failure rate.
I think most of the failure rate is the end user not so much as the Card. A lot of users install the new Maxwell on motherboards that are more than 5 and 6 years old is also a problem.
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wickedwayne
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 19:03:29
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bcavnaugh
wickedwayne
bcavnaugh
wickedwayne
backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
We really need Paul Harvey for the Rest of the Story.
What we need to know is why 980FTW cards have such a high failure rate.
I think most of the failure rate is the end user not so much as the Card.
A lot of users install the new Maxwell on motherboards that are more than 5 and 6 years old is also a problem.
Yeah. That's probably it. I mean 4 RMA'd cards until You get a working one surely suggests its the end users fault or he is not meeting made up requirements. It's not like people with newer hardware have the same exact issue, right? http://forums.evga.com/GTX-980-FTW-Crashing-m2328875.aspx Oh, wait. And even if it was the problem, which i am fairly certain that it isn't, it should and probably would have been announced as a requirement by either Nvidia or any vendor at this point. So i am going out on a limb here and say its the card's fault.
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wickedwayne
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 19:17:33
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Khazerx
To give you a backstory you can read my old post. Sorry I can't post links yet... forums dot evga dot com/Having-video-driver-crashes-with-GTX-980-FTW-ACX20-m2311650.aspx
My system specs
OS: Windows 7 (64-Bit)
Motherboard: Asus Z87-PLUS
CPU: i7-4770k @ 3.5GHz
Ram: Patriot Signature DDR3 8 GB (2 x 4 GB) CL11 PC3-12800 (1600MHz)
SSD: Samsung 840 Pro 512GB
HDD: WD Caviar Black 1 TB SATA III 7200 RPM 64 MB Cache
PSU: Corsair Enthusiast Series 650-Watt
To sum up what I've tried since then was Send the card back into EVGA they sent me another one, said that both cards were tested and passed. So I tried changing out my PSU and it still crashes, so I returned that PSU. Nothing in my PC is overheating and I even made sure and bought an 212 EVO for my 4770k. The moment I drop back in my GTX 670 Signature 2, it runs flawlessly.
I don't have anything overclocked, everything is stock out of the box and unfortunately I don't have another computer to test this GPU in. Under clocking the 980 FTW by -100, -150, -200 still causes crashing. I've checked the ram, re-installed the OS 2 times throughout testing. I'm on the newest 353.06 drivers.
What am I doing wrong, can my motherboard be faulty and hate the newer GTX 980's?
First, sorry for kinda derailing this thread a bit. Secondly, do You use MSI Afterburner for overclocking? If You do make sure power limit is on default. I noticed with mine that if i raise it even while downclocking it would cause a black screen. If not and even downclocking both core and memory doesn't solve Your issue, i would RMA it again. Even if it is a pain. Or just sell it and get another model. Saves much headache. Edit: If You haven't You could also ask EVGA support for a bios update. It didn't help in my case but doesn't hurt to try.
post edited by wickedwayne - 2015/06/03 19:25:18
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Khazerx
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/03 19:31:46
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wickedwayne
Khazerx
To give you a backstory you can read my old post. Sorry I can't post links yet... forums dot evga dot com/Having-video-driver-crashes-with-GTX-980-FTW-ACX20-m2311650.aspx
My system specs
OS: Windows 7 (64-Bit)
Motherboard: Asus Z87-PLUS
CPU: i7-4770k @ 3.5GHz
Ram: Patriot Signature DDR3 8 GB (2 x 4 GB) CL11 PC3-12800 (1600MHz)
SSD: Samsung 840 Pro 512GB
HDD: WD Caviar Black 1 TB SATA III 7200 RPM 64 MB Cache
PSU: Corsair Enthusiast Series 650-Watt
To sum up what I've tried since then was Send the card back into EVGA they sent me another one, said that both cards were tested and passed. So I tried changing out my PSU and it still crashes, so I returned that PSU. Nothing in my PC is overheating and I even made sure and bought an 212 EVO for my 4770k. The moment I drop back in my GTX 670 Signature 2, it runs flawlessly.
I don't have anything overclocked, everything is stock out of the box and unfortunately I don't have another computer to test this GPU in. Under clocking the 980 FTW by -100, -150, -200 still causes crashing. I've checked the ram, re-installed the OS 2 times throughout testing. I'm on the newest 353.06 drivers.
What am I doing wrong, can my motherboard be faulty and hate the newer GTX 980's?
First, sorry for kinda derailing this thread a bit. Secondly, do You use MSI Afterburner for overclocking? If You do make sure power limit is on default. I noticed with mine that if i raise it even while downclocking it would cause a black screen.
If not and even downclocking both core and memory doesn't solve Your issue, i would RMA it again. Even if it is a pain. Or just sell it and get another model. Saves much headache.
Edit: If You haven't You could also ask EVGA support for a bios update. It didn't help in my case but doesn't hurt to try.
No problem, It's nice actually to see that I'm not the only person having issues with their GTX 980 FTW. I use EVGA Precision X to under clock the card, haven't tried a bios update for the card for the new one. The one I sent in I did and that didn't help at the time.
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stalinx20
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/04 03:14:12
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bcavnaugh
wickedwayne
bcavnaugh
wickedwayne
backdoc77
Good luck.
It took 4 RMA's to get a working card for me :(
Wow, i mean... is this for real? lol
We really need Paul Harvey for the Rest of the Story.
What we need to know is why 980FTW cards have such a high failure rate.
I think most of the failure rate is the end user not so much as the Card.
A lot of users install the new Maxwell on motherboards that are more than 5 and 6 years old is also a problem.
Completely this. ALOT of users expect to plop it in their PC like Bcavnough has said and expect it to play "Jingle bells" without them needing to do any maintenance work. Well, unfortunately when you assemble your own PC, you are required to do maintenance work. Well...If you didn't want to do that, you should have boughten a Dell lol. However, due to the high amount of people complaining they're having problems with the FTW, i highly doubt it's actually their PC. I think there are actual problems with the FTW series, mainly due to the locked voltage on the cards themselves, while still using a higher clock. EVGA has a high belief in using less TDP while still OC'ing. Seems like the cards "want" to get more juice (volts), and when they try to get more juice, the BIOS on the card (for lack of better words) prevents it from getting any more, causing driver crashes, resulting in going back to desktop (and/or needing to reset PC.), which then causes the GPU's utilization to drop back to "0". Once the card's utilization, clocks, drop to "idle" mode, i bet the GPU becomes stable again, right? When people keep returning their FTW card again, and again, and again, EVGA might reconsider to take another look at their FTW lineup and double check the stabilization of their product. You could try getting a stronger PSU ( not more wattage ), but from going from a "bronze" to a gold, platinum, maybe. It might make a difference. People will argue with me on it, but it might be worth a try.
post edited by stalinx20 - 2015/06/04 04:08:03
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Stephenk291
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/04 04:35:55
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blanketing the issue as an end user problem with such a high volume of threads regarding the 980 FTW is pretty laughable. I took me 4 cards and finally a refund to get rid of my problem. I got the 980 SC and my problems instantly went away.
I also took multiple cards into work and tested them as well as my own secondary machine at home. The card clearly has some underlying issues that more often than not are not directly related to anything else in the computer. That's not to say that it doesn't happen but blanket statements like that have little to no evidence to support that it isn't directly the card.
It clearly has voltage issues at the very least.
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stalinx20
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/04 04:42:59
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Stephenk291
blanketing the issue as an end user problem with such a high volume of threads regarding the 980 FTW is pretty laughable. I took me 4 cards and finally a refund to get rid of my problem. I got the 980 SC and my problems instantly went away.
I also took multiple cards into work and tested them as well as my own secondary machine at home. The card clearly has some underlying issues that more often than not are not directly related to anything else in the computer. That's not to say that it doesn't happen but blanket statements like that have little to no evidence to support that it isn't directly the card.
It clearly has voltage issues at the very least.
That's the problem when people RMA because of an issue with their product...Once EVGA receives your RMA'd product, they're just going to pull the next item, which you purchased, off the shelf and send you the "replaced" card, which means you're more than likely going to end up with the exact same issue (involving the FTW series), if the one before has the same statistics. This would explain why everyone is having to RMA 4-5 different times. Second, i don't understand why EVGA will not honor anyone to downgrade upon their request when it is the same product line you are requesting from (e.g. going from FTW down to SC model or reference model within the 980 series). Why not? It's your money they are receiving, money is money. And if there is a price difference, they just have to compensate the remaining difference...It's not a complicated method to understand. A warranty shouldnt involve a 4x RMA ordeal...
post edited by stalinx20 - 2015/06/04 04:56:56
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Jshiver90
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/04 07:12:08
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This is very similar to a problem I've had; however, down clocking (with MSIafterburner) did fix the issue for me, as well as removing the GTX 980 FTW and replacing it with a different GPU.
I've RMA'd the card once already, as well as the PSU (suggested by EVGA). Everything else pans out on my system build.
I tried a different GPU in the same system, since I didn't have access to a second system to test the FTW. Maybe try doing the same?
If nothing else, see if they will offer a downgrade or try stepping up to the 980ti to see if that fixes the issue. It's what I'm waiting on now, since they refuse to return my FTW for another model.
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Stephenk291
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/04 07:14:31
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be persistent. I was. I wanted a working card and I got that eventually. Due to my issue and going thru 4 cards as well as replacing a monitor (wasted $70 shipping a monitor out that ended not not being the issue) they offered me a step-down to the SC or a refund. I took the refund and bought an 980 SC on newegg that was $20 cheaper and came bundled with Witcher 3.
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stalinx20
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/05 03:52:12
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Stephenk291
be persistent. I was. I wanted a working card and I got that eventually. Due to my issue and going thru 4 cards as well as replacing a monitor (wasted $70 shipping a monitor out that ended not not being the issue) they offered me a step-down to the SC or a refund. I took the refund and bought an 980 SC on newegg that was $20 cheaper and came bundled with Witcher 3.
You should have told EVGA that you wanted SC and for them to provide shipping (maybe getting 2 day air delivery) for free for the inconvenience and the unnecessary amount of RMAs, or to pay for all the shipping that you went through. That's just completely stupid to RMA that many times. They may have even thrown in a gift card or something, if you asked for it.
post edited by stalinx20 - 2015/06/05 03:54:41
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Stephenk291
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/05 08:58:29
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stalinx20
Stephenk291
be persistent. I was. I wanted a working card and I got that eventually. Due to my issue and going thru 4 cards as well as replacing a monitor (wasted $70 shipping a monitor out that ended not not being the issue) they offered me a step-down to the SC or a refund. I took the refund and bought an 980 SC on newegg that was $20 cheaper and came bundled with Witcher 3.
You should have told EVGA that you wanted SC and for them to provide shipping (maybe getting 2 day air delivery) for free for the inconvenience and the unnecessary amount of RMAs, or to pay for all the shipping that you went through. That's just completely stupid to RMA that many times. They may have even thrown in a gift card or something, if you asked for it.
The newegg option worked for for me in the end for the most part, got two free games (they gave me batman when I asked for the code) and witcher 3. Plus it restarted my step-up queue and I got the $15MIR for the card as well. I was a bit pissed off about the monitor RMA that ended up being for nothing..but that's what happens sometimes I guess. While It wasn't a pleasant experience at least EVGA tried to do whatever they could to get me working again.
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stalinx20
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Re: RMA'd GTX 980 FTW Still Crashing
2015/06/05 10:11:30
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Stephenk291
stalinx20
Stephenk291
be persistent. I was. I wanted a working card and I got that eventually. Due to my issue and going thru 4 cards as well as replacing a monitor (wasted $70 shipping a monitor out that ended not not being the issue) they offered me a step-down to the SC or a refund. I took the refund and bought an 980 SC on newegg that was $20 cheaper and came bundled with Witcher 3.
You should have told EVGA that you wanted SC and for them to provide shipping (maybe getting 2 day air delivery) for free for the inconvenience and the unnecessary amount of RMAs, or to pay for all the shipping that you went through. That's just completely stupid to RMA that many times. They may have even thrown in a gift card or something, if you asked for it.
The newegg option worked for for me in the end for the most part, got two free games (they gave me batman when I asked for the code) and witcher 3. Plus it restarted my step-up queue and I got the $15MIR for the card as well. I was a bit pissed off about the monitor RMA that ended up being for nothing..but that's what happens sometimes I guess. While It wasn't a pleasant experience at least EVGA tried to do whatever they could to get me working again.
I guess, the fact they went out of their way to help you and get you back on track is what matters most.
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