RMA within 30days = new card from new updated production batch ???

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masterrix
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2016/11/06 07:45:46 (permalink)
Hallo
 
if I use the RMA (within the 30days since purchase), will i get a:
- brand new card
- with new BIOS
- and with pre-installed thermal pads (from factory) ?????
= a new card from the new (updated) production batch !?
 
I don't want to get a new card, only updated with BIOS, but still have to install thermal pads by myself ...
 
#1

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    PHOENIXZERO
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    Re: RMA within 30days = new card from new updated production batch ??? 2016/11/06 09:52:07 (permalink)
    Yes.
     
    Not having that done before shipping would kind of defeat the purpose.
    #2
    Brenex
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    Re: RMA within 30days = new card from new updated production batch ??? 2016/11/06 11:59:49 (permalink)
    Meh, my card was sent out a week and a half ago and did not have the new BIOS or pads installed. I received it on Wednesday so I wouldn't automatically assume it will be an updated card.
    #3
    Scarlet-Tech
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    Re: RMA within 30days = new card from new updated production batch ??? 2016/11/06 12:49:55 (permalink)
    Moving to the warranty section, as this is a warranty question.

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    PHOENIXZERO
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    Re: RMA within 30days = new card from new updated production batch ??? 2016/11/08 05:52:50 (permalink)
    Brenex
    Meh, my card was sent out a week and a half ago and did not have the new BIOS or pads installed. I received it on Wednesday so I wouldn't automatically assume it will be an updated card.


    That's because those cards weren't ready yet, cards shipped out from this point will supposedly have it done.
    #5
    pcmaster00
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    Re: RMA within 30days = new card from new updated production batch ??? 2016/11/08 10:20:03 (permalink)
    New products and RMA replacements shipped after 11/1 will have the bios update and the thermal pads on the ACX 3.0 cards.

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