Re: Question regarding RMA in progress
2015/01/14 16:41:15
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You are asking in the wrong area, but we can try to help if you provide information. The forums are peer to peer assistance mainly, and then EVGA is contacted when we are unable to help.
What card did you send back is the important thing, as that will answer more questions that are coming.
Usually, when they replace the card, it is with a card that performs better anyway, 560 to 660ti type of step up, and rarely fives you less performance.
If you contact EVGA directly through the support ticket you have already created, they can usually help you out ahead of time. You may want to see about talking to them and finding out what they will do, through the ticket, so that you know before it happens.