Hello,
I'm new to the EVGA family and I have a question and could use some good advice so "Thank You" in advance!
I've built my first custom rig about 6 months ago and I like it! I went with a PNY NVIDIA GTX 750I on PC Express 3.0. using an EVGA Z87 FTW Mobo.
I've always wanted an EVGA GTX 780 (Reference card - Blower - titan family board) but didn't have the budget for it.
I was surfing NewEgg and came across them selling a Refurbished EVGA 780 from EVGA with a 1 year warranty. I couldn't pass up a chance to own a real EVGA card that fit my budget so I bought it!
I received it yesterday and It came in a sealed EVGA box and when I opened it.... well..... all I can say is that I might of shed a tear of joy to have such a great GPU....
I started looking around and then noticed that it came with nothing....  : (    No software, no cables, no instructions....
I got busy and found my cables from my PSU and downloaded a manual from EVGA but I'm unsure about how to proceed with the correct driver, EVGA has some, NVIDIA has some.... ???
I am running the NVIDIA GeForce Experience for my current card. (If that information helps any.) but I need some help getting the correct driver initially so I don't boot up to a black screen!
Any help, Advice would be greatly appreciated!
 
Best,

Hello,
 
Pgcmoore... I did what you said,
I removed all the old software....
shut it down & switched cards....
I powered it up and windows loaded it as a basic video card....
I ran the driver from EVGA (353.30) It loaded and called for reboot.
It tried to load windows but crashed....
It reloaded with a screen calling to load previous settings, I didn't have any keyboard or mouse operation do I hit the reset.
It booted back again with the card in basic driver mode....
I then loaded the other download you recommended from EVGA (350.12) It did the same thing... crashed.
The monitor has weird lines in the screen (they're blue... ?)
I checked the Display section in windows 7 (64) and hit properties and it only shows the cars as a "VGA device"
I don't know what else to do, everytime I try to clean install a driver it does the same thing....
 
I'm out of options at this point....
 
Ideas anyone?
 
Best, 

http://nvidia.custhelp.com/app/answers/detail/a_id/3694
 
click the link above and dl the driver for win7 64
 
try installing it using the express option this time.
without a check in the clean install box
 
 
blue lines usually indicate a problem with the card itself, 
 

Hello,
 
Just did the update... Did the same thing.... crashed....
It launched the startup repair then crashed again....
it booted repair again and reloaded previous settings...
so I'm back to VGA driver...
Looks like the card is bad.... I would think... 
 
Best,
 

Ok... will do in the AM....
 
Thank you for your support!
 
I have you Affiliate code and will use it next time I have a chance!
 
I'll post my results here....
 
Best,

Hello,
 
Just changed out the card.....
Put my old one in and it works perfectly... Both monitors are back too!
It's the card.... I got the extended warranty with that 780 and I'm a power member too.... so free shipping on returns too...
Lets see how they handle the RA...
Best,

Thats not what I was hoping to hear from you at all. Recommend you get somebody on the phone or a live chat and get them to expedite immediately! I had the exact same thing happen around a year ago. They sent me an "open boxed" MB when I ordered a new one. Returned only to get a shrink wrapped one in a large box with no packing material in the box at all! I could see through the window in the MB's box it had came loose from the inside and broken off a fan header on the board. After a long live chat session they arranged for a next day UPS pickup and they cross shipped the replacement next day. So sad to see this almost becoming a norm from on line retailers really, there company is only as good as every link the chain. Including there shipping partners. I hope you can get this worked out, and thanks for taking the time to update.
 
ttyl,
Pg.