Question about RMA process

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Nyres
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2016/11/23 10:23:08 (permalink)
So I have a 1080 SC and I'm not comfortable installing the thermal pad mod  myself so I'm considering doing an RMA to get a card with the thermal pad installed.  I was just was wondering how long does the RMA process take if you live in the US and are we guaranteed to get a card with the thermal pads installed?
post edited by Nyres - 2016/11/23 10:27:45
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    IchigoSoulReaper
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    Re: Question about RMA process 2016/11/23 13:31:13 (permalink)
    Depends on where you live and how much you're willing to pay for shipping.
     
    I shipped my card to them on Monday November 7th for about $20 at UPS in Washington State.
    EVGA received my card in California on Thursday November 10th. 
    They shipped the card back to me on Monday November 14th.
    I received the card on Thursday November 17th. 
     
    So the process took about 10 days for me.
     
    I highly recommend just calling them over the phone to start the RMA. Only took me a few minutes. Overall it was all very well taken care of by EVGA.

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