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Helpful ReplyPrecisionX 5.3.11 mis-identifies card

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nkyadav
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2016/05/29 15:10:11 (permalink)
Hi,
 
I've got the setup as listed in my profile.  Using PrecisionX 5.3.11.  Screenshot shows the issue.
 

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bob16314
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/29 16:36:35 (permalink)
Strange..I'd uninstall PrecisionX, then delete the Program Files (x86)\EVGA\PrecisionX 16 folder..Restart your PC, and install PrecisionX again..Roll from there..Maybe a graphics driver uninstall/re-install using Display Driver Uninstaller (DDU) might be in order too.
post edited by bob16314 - 2016/05/29 16:40:22

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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/29 17:02:05 (permalink)
Brand new (clean) install of OS and all related software.  WinX Insider Preview build 14352, nVidia GeForce driver ver 368.22 (clean), PrecisionX, etc.
 
No sense in doing the above because 1) clean installs all around, including formatting the system drive, and 2) I did not copy any old files over for nVidia, PrecisionX, or anything related.
 
I have had this problem since I installed ver 5.3.11, but chalked it up to something along the lines of what you are suggesting.  But this clean install as of yesterday shows me it is in the software itself, and not anything on my hard drive.


 
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the_Scarlet_one
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/29 17:02:18 (permalink)
Did you ever have a 760?
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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/29 17:03:46 (permalink)
Nope.  Never did.  And clean install, so not applicable since no 700 series has ever been installed in this system.
 
And no OCing being performed either.  Both cards at stock voltages.  Mobo is running stock with turbo mode enabled, RAM using XMP profile.  Can't think of anything hardware related that might be affecting this.
post edited by nkyadav - 2016/05/29 17:05:50


 
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the_Scarlet_one
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/29 17:15:22 (permalink)
As I am unable to see your signature due to being on mobile, can you grab a gpu-z screen shot for both cards please?

Post that picture.

Also, I asked about the 760, because it does matter. Granted, you didn't have one, so it changes the thought process, but when I went from 980 Kingpins and a fresh install to 980ti classifieds, the 980 Kingpin profiles were still saved. I had removed precision, drivers, reinstalled the OS, loaded the newest driver and newest precision x, and it still picked up the profiles to the 980's.. The program has some sort of memory, and I don't know why or how. I am wondering if it saves old stuff to a cloud like storage to track errors, or if it saves to steam or something.

Did you download directly from the site or from steam? I didn't think to ask that the first time.
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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/30 11:15:27 (permalink)
No offense, but I'll need clarification from you on how it matters, even if I ever had a 700 series card installed in my system.  My understanding is that the graphics cards does not interact with the BIOS at a level where they are allowed to store any information, correct?
 
This is a brand new format and reinstall of Windows 10 with a completely clean install of all drivers, software, and settings.  By format, I mean format (during installation) of the two SSDs where all system files, programs, and settings, were located.  The method used was a clean install, not upgrade.  I booted directly from the USB drive that was created by the Windows 10 ISO tool.  All of that should counteract any sort of remaining settings that could have been left over just in case I had swapped out cards.  In case I am incorrect, please let me know - I've never had software settings that I've changed carry over after a format in the last 20+ years, but I suppose if something were done that I didn't know about, such as making use of another drive (or the cloud) to surreptitiously store settings, then it could have happened.   But I doubt it.  And I'm not trying to be condescending, so please don't take it as that - I'm stating facts to clear the situation, particularly in case there is something that I was not aware of (such as cloud storage for PrecisionX settings).
 
The format occurred Saturday afternoon.  It's now Monday (thankfully the Memorial Day holiday here in the states).  I have plenty of time today to work on this, but I know the tech support office is closed, and this is a minor inconvenience at most, as the functionality of the car seems to be fine, from what I can see (since it is not the primary card in the system anyway, it's not really ever doing a lot other than just sitting there).
 
Just to be sure, here are the screen caps of GPU-Z:
 


 
Now, knowing that the 560 TI 448 core is based upon the GPU that was actually in the 570/580 cards, I could understand if it was reporting that.  But I do not get how it shows 560 in one place and a 760 in another.
 
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Windows 10 Insider Preview w/ Digital Entitlement (Build 14295) <--- Now build 14352, the build I just cleanly installed)
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post edited by nkyadav - 2016/05/30 11:20:03

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the_Scarlet_one
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Re: PrecisionX 5.3.11 mis-identifies card 2016/05/30 12:39:24 (permalink)
I stated that after a clean install, which included a format of 6 drives and full reinstall of Windows, that precision saved profiles that it shouldnt have saved. That is why it mattered, and why I asked, and then why I explained exactly what you just explained again. I stopped using precision when that happened.

Best bet, Uninstall precision and use MSI afterburner. It may solve the problem.

Also, I had a very long running discussion with Evga_JacobF on Twitter about the issues with Precision. In the end, they went nowhere and nothing changed.

A list of issues I experienced :

Clean format and reinstall, evga had settings that it should have.

Controlling the RGB feature, precision would scramble settings.

When changing settings (specifically RGB made this noticeable) precision would scramble the cards. Card 2 would change when I had card 4 selected. GPU-Z was used to verify the changes.. Card 2 would always change when card 4 was selected. Card 3 when card 2 was selected.

After removing precision, the issues all ceased to exist. Precision 4.2.1 still doesn't have these issues, but it is very limited when it comes to the functionality of precision x.

Precision x has way too many issues, just like the one you are experiencing.
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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2016/06/02 19:03:01 (permalink)
Other than the misrepresentation of of the card in that one spot, everything else is fine.  I'll just deal with it as is.
 
And FWIW, I've never had Precision remember its settings through a format and reinstall of the OS, unless I copied the settings folder from my old profile to my new profile.


 
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bcavnaugh
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Re: PrecisionX 5.3.11 mis-identifies card 2016/06/02 19:07:35 (permalink) ☄ Helpfulby nkyadav 2018/02/01 11:13:56
Mixing GPUs may be the cause to this.  "eVGA GTX 970 SSC Gaming | eVGA 560 GTX Ti 448 Core Classified"

Associate Code: 9E88QK5L7811G3H


 
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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2016/06/02 22:26:27 (permalink)
Then it is a bug in the software.  So hopefully the team here figures out what is causing it and fixes it.


 
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nkyadav
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Re: PrecisionX 5.3.11 mis-identifies card 2018/02/01 11:13:36 (permalink)
So, 1.5 years later, and this 'bug' is still present....
 

 
Does MSI Afterburner offer any advantages over Precision?  And vice versa?
 

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