Peep the video card GeForse GTX 780 Ti

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Amorph1s
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2016/09/06 04:26:37 (permalink)
Hello world. Faced with such a problem.
I have a graphics card GTX 780 ti ref. Video card worked fine 2 years, yesterday appeared very strong Crabby Squeak, all of a sudden, especially in 3D applications. The video card is still under warranty. What do I do? Whether it is a warranty case? Work on such a system, it became unbearable.
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    Zuhl3156
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/06 06:25:10 (permalink)
    Does it get worse as it gets hotter? It could be fan bearings making the noise. If you could reach in and press your finger or thumb on the hub of the fan to stop it from spinning and the noise stops then you have found your problem. Watch out for the fan blades. They can put a hurting on your fingers or break off possibly voiding your warranty. Contact EVGA support to start a RMA. Go to the top of this page and click on 'Member' and from the drop down menu select 'My Products'. Choose the video board by its serial number and then follow instructions to submit a Support Ticket.


     
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    Amorph1s
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/06 06:30:28 (permalink)
    I know that the noise of the inductor as the noise characteristic action on the screen. I mean, when I say switch to the browser, the beeping changes tone, such sounds and squeaks to make the fan just can not.
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    Zuhl3156
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/06 06:39:30 (permalink)
    Coil whine is a valid reason to request replacement of your video board. Do you have a different video board you can try to be certain it is your current video board? Another more difficult option is to try your video board in another PC to see if the sound is following your video board.


     
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    Amorph1s
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/06 07:08:16 (permalink)
    Unfortunately, there is no such possibility. I will pay back to the shop, I will insist on the replacement.
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    Zuhl3156
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/06 07:10:49 (permalink)
    Maybe the shop can test it for you.


     
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    Amorph1s
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/07 06:06:58 (permalink)
    Tell me please, can I use your response as an official response in the service center that Squeak inductance is the marriage?
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    Zuhl3156
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/07 07:18:50 (permalink)
    You can tell the shop that your video board has serious coil whine. There are no 'official' responses here. We are not employees or affiliates of EVGA. We are just other users or hobbyists who are knowlegeable in PC repair who try to help each other with our hardware and software problems.


     
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    Amorph1s
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/08 01:46:34 (permalink)
    In Russia, service centers use such wording, that would not make the return-video card work? Works! It means that it is not defective! And Squeak coils MOL is not a warranty case. Can you tell me what is there where no official response from either company EVGA that Squeak coils is defective?
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    Zuhl3156
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    Re: Peep the video card GeForse GTX 780 Ti 2016/09/08 03:40:19 (permalink)
    I think you should send an email to EVGA Support and explain what is happening: http://www.evga.com/support/
     
    This is the person you want to talk to I think:
     
  • Markus Kaesbauer
    Support Manager
    mkaesbauer@evga.com


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