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Helpful ReplyPLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD

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garrisondl
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2016/06/25 12:08:38 (permalink)
I just recently purchased an EVGA GeForce GTX 970.  I bought the card through E-Bay.  I did not get a power adapter.  I have a 650W Antec power supply.  It has two 6 pin pig tails.  Do I have to have a 6 and an 8.  If so where can I get an adapter.  The card part number is EVGA GeForce GTX 970 04G-P4-3975-KR.  I am upgrading from a GeForce GTX 640 and removed the drivers before installing.  I then get the error listed here 'PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD'.
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    bcavnaugh
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 12:16:14 (permalink) ☄ Helpfulby garrisondl 2016/06/25 13:56:40
    Welcome to the Forum garrisondl
     
    YES, You Must Plug in Both the 6-Pin and the 8-Pin for the card to work.
    What is the Model Number of your 650W Antec power?
     
    You can use a y-adaptor a two 6-pin to one 8-pin and the other two 4-pin Molex to one 6-pin.
    post edited by bcavnaugh - 2016/06/25 12:21:03

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    mike406
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 12:19:07 (permalink)
    I don't understand why people think power connectors are seemingly optional...Unless specified as optional they all have to be populated with cables. 

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    MDeckerM
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 12:28:53 (permalink) ☄ Helpfulby garrisondl 2016/06/25 13:56:26
    garrisondl
    I just recently purchased an EVGA GeForce GTX 970.  I bought the card through E-Bay.  I did not get a power adapter.  I have a 650W Antec power supply.  It has two 6 pin pig tails.  Do I have to have a 6 and an 8.  If so where can I get an adapter.  The card part number is EVGA GeForce GTX 970 04G-P4-3975-KR.  I am upgrading from a GeForce GTX 640 and removed the drivers before installing.  I then get the error listed here 'PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD'.

     
    Hello,
     
    EVGA would love to offer you a power adapter for your 960. First I will need you to register your product to an EVGA account.
     
    http://www.evga.com/support/register.asp
     
    Once you are done please email support@evga.com with your request.
     
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    Tech_RayH
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 12:29:57 (permalink) ☄ Helpfulby garrisondl 2016/06/25 13:56:16
    It is possible that your Antec PSU has three (or more) PCIe six-pin power plugs, one 8 pin PCIe power connector (150W) is equalivent to (2) PCIe 6 pin power connector (75W), so you should be able to use an adapter like this,

    to run the card on (3) 6 pin PCIe power connectors, if that PSU does not have an 8 pin (6+2) and only has multiple six pins, common with older PSUs

    ...an untrammeled flow of words in an open forum.
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    garrisondl
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 13:18:46 (permalink)
    The power Supply number is ATX PSU TP3-650.  It only has 2 6 pin PCIe connectors.  I do have a 4 pin molex available.
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    bcavnaugh
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 13:22:47 (permalink) ☄ Helpfulby garrisondl 2016/06/25 13:56:47
    garrisondl
    The power Supply number is ATX PSU TP3-650.  It only has 2 6 pin PCIe connectors.  I do have a 4 pin molex available.


    Then this should work;
    Two y-adaptors a (two 6-pin to one 8-pin) and the other (two 4-pin Molex to one 6-pin).
    EVGA did say they would be glad to help out with some of the y-adaptors needed if you register your GTX 970 04G-P4-3975-KR card.

    Associate Code: 9E88QK5L7811G3H


     
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    garrisondl
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 13:55:37 (permalink)
    Thanks everyone.  An e-mail has been sent to EVGA support.
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    MDeckerM
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    Re: PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLE(S) FOR THIS GRAPHICS CARD 2016/06/25 14:16:12 (permalink)
    garrisondl
    Thanks everyone.  An e-mail has been sent to EVGA support.

     
    I have sent you a follow up email with further details needed.
     
    Thank you
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