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No queue # nor confirmation email

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jamexr
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2016/07/29 00:05:48 (permalink)
Hi,
 
I just submitted a step up request however I have not received a queue # nor a confirmation email. When I check my products it just says if want to submit a step up request. Was my original request received? I don't want to duplicate it.
 
Thanks in advance!
#1

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    ErinW
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    Re: No queue # nor confirmation email 2016/07/29 01:32:18 (permalink)
    Check your My Products page, then the details on the card that you're upgrading. If your request was successful, it will show your Step-up info there. If you don't see that, then you'll need to try your request again. 
     
    #2
    jamexr
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    Re: No queue # nor confirmation email 2016/07/29 02:01:01 (permalink)
    Thanks! It wasn't showing so did it again and now it shows. Now the long wait. Hopefully not so long!
    #3
    ErinW
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    Re: No queue # nor confirmation email 2016/07/29 03:12:09 (permalink)
    Cool beans! Now that you're in, like you say, the waiting begins. We're pushing through the step-ups, but it's a big list. Don't worry, it won't be too long. 
    #4
    brian9107
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    Re: No queue # nor confirmation email 2016/07/29 10:38:32 (permalink)
    I don't believe you.
    #5
    XrayMan
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    Re: No queue # nor confirmation email 2016/07/29 12:35:15 (permalink)
    brian9107
    I don't believe you.




     

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    #6
    brian9107
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    Re: No queue # nor confirmation email 2016/07/29 17:26:27 (permalink)
    I don't believe you when you say the wait won't be too long.
    #7
    fergie89
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    Re: No queue # nor confirmation email 2016/07/29 17:44:22 (permalink)
    brian9107
    I don't believe you when you say the wait won't be too long.



    No-one does lol... Day 2 registration... still nothing...  I wouldn't care so much except both my first 980ti kingpin AND the one they sent me on RMA were bad...  So I am without a GPU currently...
    #8
    Deadskeletor
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    Re: No queue # nor confirmation email 2016/07/29 20:32:57 (permalink)
    Well I started mine step up a week after the 1080 became available and I still havent heard anything from them so it will indeed be a long time its been almost 2 months for me and I havent heard a damn thing other than that they moved me to antoher supposedly better version for no extra cost but that didnt seem to help me any as that was a month ago and still have no clue when I will ever get my card knowing my luck it will be just in time to screw up the launch of legion for me.
    #9
    zenstrata
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    Re: No queue # nor confirmation email 2016/07/30 03:28:05 (permalink)
    As of 3 days ago I know someone that got into queue around 2pm EST on launch day has just reached step 2.
    (source): http://forums.evga.com/StepUp-received-m2504254-p5.aspx
     
    Going by this it appears it may still take a bit before EVGA gets to the day after launch.
     
    Still it is good to hear things are moving forward,  Thanks for the news!
    post edited by zenstrata - 2016/07/30 03:29:10
    #10
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