Who did you place your order with? Please don't tell me it was Scan. I am NOT waiting another month.

Right, thanks for the information mate.

I'm going to phone up Scan, and should they confirm this i'll be cancelling my order.

Moltenlava, your post was good and informative till you started asking silly questions like do you feel inadequate?

I'm in no rush either, but I want to play dx11 as I have dx11 games waiting, and we have been waiting almost a month since paper launch for even one single card to hit the UK, and unless EVGA correct me, it will be 2 months since then before any hit the UK and I bet it will be a handful while the US gets their continual supply.

Thanks for checking with Scan jhendy, it looks like this is true then with 2 etailers giving us basically the same info.

I dont know who to be miffed at more, nVidia for not producing enough or EVGA for looking at a map of the world and only recognising the USA.

it's something i started wondering about...i know evga have legendary customer service, but most of the stories etc come from the US, where they are based.  what's the customer service like in Europe or Australia, for example?  they seem to be very much focused on the US as far as selling product.  obviously one doesn't necessarily follow from the other, but if they are not even that focused on selling products here, are they going to be that focused on supporting the small number that do get sold?  the evga europe guys have been very helpful as far as providing info about stock levels, but they can only work with what they're given - if you do need to RMA a card, are you going to be waiting a month or two until the US can allocate a replacement to europe?

seems like there was stock of SCs (a few stores seemed to go 'green' and are now 'red' again), but none of vanilla.  scan don't seem to stock anything but vanilla, neither do materiel, whereas other stores stock both vanilla and SC.  probably individual retailer decision i suppose.

facboy

it's something i started wondering about...i know evga have legendary customer service, but most of the stories etc come from the US, where they are based.  what's the customer service like in Europe or Australia, for example?  they seem to be very much focused on the US as far as selling product.  obviously one doesn't necessarily follow from the other, but if they are not even that focused on selling products here, are they going to be that focused on supporting the small number that do get sold?  the evga europe guys have been very helpful as far as providing info about stock levels, but they can only work with what they're given - if you do need to RMA a card, are you going to be waiting a month or two until the US can allocate a replacement to europe?

seems like there was stock of SCs (a few stores seemed to go 'green' and are now 'red' again), but none of vanilla.  scan don't seem to stock anything but vanilla, neither do materiel, whereas other stores stock both vanilla and SC.  probably individual retailer decision i suppose.

EVGA GmbH customer service is not as good as the US but they try there best, they are alot more rigid than EVGA US who seem to bend over backwards whenever there is a "negative" post about EVGA support on the forums where EVGA GmbH wills tick to their guns most of the time.  EVGA GmbH is secondary to the US market, all EVGA items come from the US so EVGA GmbH just have to wait if EVGA US need to the stock.

We do have it a little better in Europe apart from the fact i live in the United Kingdom and the nearest office for RMA' is Germany, that means all my RMA's cost double because i have to send them outside the Uk to Germany.  EVGA GmbH support is also not very good at keeping you updated about the status of your RMA unlike the US who can get a status update on their Product Page.  We slao dont have access to Advanced RMA which means we have to go longer without our items and sometimes have to pay more in the long run for shipping RMA back to EVGA GmbH.  We get a 10 year max warranty here as its not legal to have "lifetime" warranties in Europe.  We do get Step Up in Europe but it usually takes longer for an item to be added to the European Step Up list compared to the European one, this made me miss out on stepping up my EVGA motherboard by 2 days because it took them 2 weeks to add it to the Step Up list, if they added it at the same time as the US then i would have been able to Step Up.

Just be glad you dont live in Australia as they dont have access to Step Up, i am not sure how long a warranty they get either, there is no official office near them but there is some guy in Australia they can contact.  EVGA products usually cost alot more and are really rare in Australia.

kevin-g

Thanks for checking with Scan jhendy, it looks like this is true then with 2 etailers giving us basically the same info.

I dont know who to be miffed at more, nVidia for not producing enough or EVGA for looking at a map of the world and only recognising the USA.

Glad to be of service! I'd really like to see EVGA stepping up their business and availability in Europe to match those levels found in the US, although I doubt it's a realistic fancy.

Anyway, I went ahead and replaced my order on ebuyer, they're expecting some 480's in tomorrow... we'll see how that turns out!

There are guys on here with quad setups, tri and sli setups, there's continual stock for the US.

Any chance of an explanation as to why the UK have not been sent 1 single card yet ? I'm very close to packing this forum in. Mind you, being from the UK EVGA probably wont care too much.

BruteSangheili

I have completely given up on waiting for the 400 series to come into stock in Europe, specifically the UK. EVGA Europe are practically non-existant in my opinion. I will be ordering my cards from TigerDirect and getting them shipped over here.

Is it possible to buy from TigerDirect with an European CC or bank account? Newegg won't allow it.

I hope we get some cards over here (in the UK) soon. Pre ordered mine a while ago from Scan but haven't heard anything yet..

Hoping that I get one in the next batch..