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New build ,EVGA Gtx 1080 FTW video problem?

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Ceanes
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2016/07/28 13:26:22 (permalink)
Seem to having some trouble on a new build. Hoping someone here could offer some insight.

I am having issues with video output on my GTX 1080 FTW card. I get video through DVI , but get absolutely nothing using displayport or HDMI connection to my monitor. Im hoping its something simple im overlooking, have fresh new nvidia drivers installed. Everything else seems to be working fine other than this issue. I have built several computers, and this is first time I have ran into an issue like this.


Parts used listed below

Gigabyte Z170 Gaming 7
Intel Skylake 6700k
Gskill DDR4 3000mhz ram
EVGA GTX 1080 FTW
Windows 10 Pro
Acer XG270HU monitor


Any suggestions or ideas would be great

Thanks
Chuck
#1

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    bcavnaugh
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    Re: New build ,EVGA Gtx 1080 FTW video problem? 2016/07/28 13:42:18 (permalink)
    Welcome to the Forum Ceanes 
    What testing have you completed?
    Unplug the DVI Cable (From the GPU) while in Windows and plug in the DP Cable, it should detect the change.
    Then to the same with the HDMI Cable
     
    Monitor Acer Monitor Drivers 127.3 MB 2015/02/12 Download
    post edited by bcavnaugh - 2016/07/28 14:03:59

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    Cool GTX
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    Re: New build ,EVGA Gtx 1080 FTW video problem? 2016/07/28 13:51:43 (permalink)
    Have you used Auto detect on the monitor or manually selected the input ?
     
    Love my Acer XB280HK G-Sync 4K
     
    Make sure DP is certified... does make a difference
     
    Not ALL DisplayPort cables are "certified" - some manufactures play fast and loose with the standards. 
     
    Make sure your cable is certified.  LINK
     
    I use  LINK
     
    Accell B142C-010B 10' DisplayPort to DisplayPort 1.2 Cable    My 4K Acer monitor works flawless with this certified cable
     
    Only $16.00 USD currently, lifetime warranty LINK
    post edited by Cool GTX - 2016/07/28 13:58:45

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    Cool GTX
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    Re: New build ,EVGA Gtx 1080 FTW video problem? 2016/07/28 13:58:03 (permalink)
    bcavnaugh
    Welcome to the Forum Ceanes 
    What testing have you completed?
    Unplug the DVI Cable (From the GPU) while in Windows and plug in the HDMI Cable, it should detect the change.
     
    You have no DP Port on this Monitor http://www.acer.com/ac/en/US/content/model/UM.HG0AA.001
    Interfaces/PortsDVI
    Yes
    HDMI
    Yes


     
    Not sure about this?
    • XG270HU Widescreen LCD Monitor
    • 1 x DVI Cable
    • 1 x Displayport Cable
    • 1 x HDMI Cable
    • Power Cord
     
     
    Monitor Acer Monitor Drivers 127.3 MB 2015/02/12 Download


    Newegg LINK
     
    shows DisplayPort
     
     
    Funny --- Acer got their webpage wrong about their own product
    post edited by Cool GTX - 2016/07/28 14:00:21

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

     https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #4
    bcavnaugh
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    Re: New build ,EVGA Gtx 1080 FTW video problem? 2016/07/28 14:02:46 (permalink)
    Cool GTX
    bcavnaugh
    Welcome to the Forum Ceanes 
    What testing have you completed?
    Unplug the DVI Cable (From the GPU) while in Windows and plug in the HDMI Cable, it should detect the change.
     
    You have no DP Port on this Monitor http://www.acer.com/ac/en/US/content/model/UM.HG0AA.001
    Interfaces/PortsDVI
    Yes
    HDMI
    Yes


     
    Not sure about this?
    • XG270HU Widescreen LCD Monitor
    • 1 x DVI Cable
    • 1 x Displayport Cable
    • 1 x HDMI Cable
    • Power Cord
     
     
    Monitor Acer Monitor Drivers 127.3 MB 2015/02/12 Download


    Newegg LINK
     
    shows DisplayPort
     
     
    Funny --- Acer got their webpage wrong about their own product


    Thank you for correcting me Cool GTX  and Yes Acer's Website really Sucks.
     
    post edited by bcavnaugh - 2016/07/28 14:05:46

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