DaemonGamer
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Hi am new this to forum looking for some help. Here lies my problem i got my new 960 today and it came with an 8 pin power cable which i assume is for the graphic card and then my 2 6 pin cables go to the other end, But for some unknown reason the 8pin cable will not fit into my gpu no matter how hard i try could someone please help me with this and point me in the right place on what i am meant to do to get it working. Here is a photo on how far it goes and it won't go in any further than this. Thanks for reading and i hope someone can help me sorts this out . 
Attached Image(s)
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EVGA_James
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Re: New Gtx 960 8pin power cable
2015/03/30 10:52:24
(permalink)
Hello DaemonGamer,
I would like to first welcome you to our forums. The provided 8pin power adapter is only used if your currently power supply does not have an 8pin or 6+2pin power cable. If it does I would strongly suggest using the cable directly from your power supply instead of using the adapter.
But if your only option is to use the adapter I can assure you that it will fit. This issue is likely due to the thinner wires making the contacts within the connector not line up correctly. All you would need to do is to pull up on the wires to keep them taut while pushing down on the connector.
Regards
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 10:53:25
(permalink)
Use your 6+2 Pin PCIe Power Cable, put the 6+2 Pins together to make the 8-Pins that plug into the Graphics Card. Do not force your 8-Pin EPS 12VDC Cable into your Graphics Card!
post edited by bcavnaugh - 2015/03/30 11:09:01
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the_Scarlet_one
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Re: New Gtx 960 8pin power cable
2015/03/30 10:55:57
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Does your power supply have a 6+2 cable on it already? (8 pins total, with two slightly offset)
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Prophit
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Re: New Gtx 960 8pin power cable
2015/03/30 11:00:02
(permalink)
Flip the cable ends around, let us know if that works. (Hint: the 6+2 pin side should go into the GPU)
i7 2600k | ASUS P8P67-PRO | 2 x EVGA GTX 980 FTW | Corsair HXi 1000 | 16gb Corsair DDR3 1600 Heatware 59-0-0!
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 11:09:50
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EVGATech_JamesL
Hello DaemonGamer,
I would like to first welcome you to our forums. The provided 8pin power adapter is only used if your currently power supply does not have an 8pin or 6+2pin power cable. If it does I would strongly suggest using the cable directly from your power supply instead of using the adapter.
But if your only option is to use the adapter I can assure you that it will fit. This issue is likely due to the thinner wires making the contacts within the connector not line up correctly. All you would need to do is to pull up on the wires to keep them taut while pushing down on the connector.
Regards
Hi my psu only has a 6pin pci only and even when i try to line up the holes and the pins together it will not push in a further what should i do?, thanks for the help as well.
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 11:13:52
(permalink)
What is the Make and Model of your Power Supply?
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the_Scarlet_one
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Re: New Gtx 960 8pin power cable
2015/03/30 11:16:17
(permalink)
Look inside the connector and make sure there are no obstructions. There may be something wedged in the cable or in the gpu connector. Just give those a glance real quick.
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 11:34:53
(permalink)
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable. And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
post edited by bcavnaugh - 2015/03/30 11:39:40
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 11:37:14
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I give up am just going to send it back lol, will not go in even if i line them all up and try that way.
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 11:41:46
(permalink)
DaemonGamer
I give up am just going to send it back lol, will not go in even if i line them all up and try that way.
You will have the same issue with any 8-Pin Graphics Card that you buy.
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the_Scarlet_one
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Re: New Gtx 960 8pin power cable
2015/03/30 11:44:11
(permalink)
Did you check to make sure nothing is in the connector or the gpu side? You seem frustrated, but hopefully we can figure it out to where you don't have to send it back. Is this the connector you are having issues with? http://images.geeksimages...300/CB-2X6F8M-unit.jpg
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 11:44:53
(permalink)
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 11:47:37
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Scarlet-Tech
Did you check to make sure nothing is in the connector or the gpu side? You seem frustrated, but hopefully we can figure it out to where you don't have to send it back.
Is this the connector you are having issues with?
Yes that's it for the life of me won't work lol.
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the_Scarlet_one
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Re: New Gtx 960 8pin power cable
2015/03/30 11:50:24
(permalink)
Try to push the cables to make sure they are all fully seated in the dual connector side. The pin inside the connector may be bent or offset.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 11:51:20
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Scarlet-Tech
Did you check to make sure nothing is in the connector or the gpu side? You seem frustrated, but hopefully we can figure it out to where you don't have to send it back.
Is this the connector you are having issues with?
This is it
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 11:53:32
(permalink)
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card. You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware. Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
post edited by bcavnaugh - 2015/03/30 11:57:31
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the_Scarlet_one
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Re: New Gtx 960 8pin power cable
2015/03/30 12:04:55
(permalink)
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:06:43
(permalink)
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
I have a intel 17 3770k cpu socket 1155 LGA Motherboard P8z77-v lx ddr3 16gb power supply is tesla atx switching power supply 650w the power supply is the cheapest thing in the pc only cost 25 pounds.
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 12:07:16
(permalink)
Scarlet-Tech
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
That is not what I am saying "Y-Adaptor" 
post edited by bcavnaugh - 2015/03/30 12:09:40
Attached Image(s)
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:08:23
(permalink)
Scarlet-Tech
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
Well see there is one thing i have not said one of the 6 pins pci can be taken off as it was used for my old 560 ti.
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bcavnaugh
The Crunchinator
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Re: New Gtx 960 8pin power cable
2015/03/30 12:11:38
(permalink)
DaemonGamer
Scarlet-Tech
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
Well see there is one thing i have not said one of the 6 pins pci can be taken off as it was used for my old 560 ti.
Why will you not tell us what your Computer is and what your Power Supply is?
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:12:21
(permalink)
bcavnaugh
Scarlet-Tech
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
That is not what I am saying "Y-Adaptor"
That the cable i have.
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the_Scarlet_one
formerly Scarlet-tech
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Re: New Gtx 960 8pin power cable
2015/03/30 12:12:24
(permalink)
DaemonGamer
I have a intel 17 3770k cpu
socket 1155 LGA
Motherboard P8z77-v lx
ddr3 16gb
power supply is tesla atx switching power supply 650w
the power supply is the cheapest thing in the pc only cost 25 pounds.
I will suggest upgrading you psu, as a good one isn't expensive. It is the heartbeat to your system whole you cpu is the brain, the motherboard is the nervous system, and the gpu is the eyes. You psu is a very vital component. Bcavnaugh, I understand what you are trying to say, but what we need to figure out is if the connector or the gpu has a defect and go from there also. He should be able to plug in a 6pin connector to the right side, just to see if it will connect at least. Seeing how there has been no answer if there is something inside the connector causing an obstruction, I am going to assume he isn't looking. Since the 8 pin does go halfway in, I would think something, either was wire (inside the gpu side) or a small piece of plastic is causing a block.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:13:21
(permalink)
bcavnaugh
DaemonGamer
Scarlet-Tech
bcavnaugh
DaemonGamer
bcavnaugh
I still think the user is tying to use the 8-Pin EPS 12VDC Cable, as he states that his PSU only have one 6-Pin PCIe Cable.
And the image has an 8-Pin Cable Plugged in, it also could be the 2 6-Pin PCIe to 8-Pin PCIe Y-Adaptor.
It's an 2 6-pin pice to 8-pin pcie adaptor i think and it looks like what you just said, Any idea what i should do?.
Yes, you use two 2 6-Pin PCIe Graphics Power Cables into the Ends of the Y-Adaptor and the other end 8-Pin side into the Graphics Card.
You have to use TWO 6-Pin Cables or One Cable with 1 6-Pin and 1 8-Pin connectors, Now with this we need more info on your Hardware.
Now if we knew what Power Supply and Computer you have we would be able to help you on what to do.
He simply can not plug in the dual 6 to single 8 pin connector.
Well see there is one thing i have not said one of the 6 pins pci can be taken off as it was used for my old 560 ti.
Why will you not tell us what your Computer is and what your Power Supply is?
I did above i will tell you again then, I have a intel 17 3770k cpu socket 1155 LGA Motherboard P8z77-v lx ddr3 16gb power supply is tesla atx switching power supply 650w the power supply is the cheapest thing in the pc only cost 25 pounds.
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the_Scarlet_one
formerly Scarlet-tech
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Re: New Gtx 960 8pin power cable
2015/03/30 12:13:55
(permalink)
Daemon, take a picture with your phone of the 8 pin on the gpu, with flash. Do the same for the dual 6 pin to 8 pin, please.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:15:20
(permalink)
Scarlet-Tech
DaemonGamer
I have a intel 17 3770k cpu
socket 1155 LGA
Motherboard P8z77-v lx
ddr3 16gb
power supply is tesla atx switching power supply 650w
the power supply is the cheapest thing in the pc only cost 25 pounds.
I will suggest upgrading you psu, as a good one isn't expensive. It is the heartbeat to your system whole you cpu is the brain, the motherboard is the nervous system, and the gpu is the eyes. You psu is a very vital component.
Bcavnaugh, I understand what you are trying to say, but what we need to figure out is if the connector or the gpu has a defect and go from there also.
He should be able to plug in a 6pin connector to the right side, just to see if it will connect at least. Seeing how there has been no answer if there is something inside the connector causing an obstruction, I am going to assume he isn't looking.
Since the 8 pin does go halfway in, I would think something, either was wire (inside the gpu side) or a small piece of plastic is causing a block.
I did i looked i even poked a pin down the 8pin adapter and there nothing blocking it on that side and i also looked at the graphic pin part and there seems to be nothing that would stop it from going in.
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bcavnaugh
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Re: New Gtx 960 8pin power cable
2015/03/30 12:16:24
(permalink)
Scarlet-Tech
DaemonGamer
I have a intel 17 3770k cpu
socket 1155 LGA
Motherboard P8z77-v lx
ddr3 16gb
power supply is tesla atx switching power supply 650w
the power supply is the cheapest thing in the pc only cost 25 pounds.
I will suggest upgrading you psu, as a good one isn't expensive. It is the heartbeat to your system whole you cpu is the brain, the motherboard is the nervous system, and the gpu is the eyes. You psu is a very vital component.
Bcavnaugh, I understand what you are trying to say, but what we need to figure out is if the connector or the gpu has a defect and go from there also.
He should be able to plug in a 6pin connector to the right side, just to see if it will connect at least. Seeing how there has been no answer if there is something inside the connector causing an obstruction, I am going to assume he isn't looking.
Since the 8 pin does go halfway in, I would think something, either was wire (inside the gpu side) or a small piece of plastic is causing a block.
Is he pinching the Lock Open, I have seen some not go in so easy unless you press open the lock.
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the_Scarlet_one
formerly Scarlet-tech
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Re: New Gtx 960 8pin power cable
2015/03/30 12:17:35
(permalink)
bcavnaugh
Scarlet-Tech
DaemonGamer
I have a intel 17 3770k cpu
socket 1155 LGA
Motherboard P8z77-v lx
ddr3 16gb
power supply is tesla atx switching power supply 650w
the power supply is the cheapest thing in the pc only cost 25 pounds.
I will suggest upgrading you psu, as a good one isn't expensive. It is the heartbeat to your system whole you cpu is the brain, the motherboard is the nervous system, and the gpu is the eyes. You psu is a very vital component.
Bcavnaugh, I understand what you are trying to say, but what we need to figure out is if the connector or the gpu has a defect and go from there also.
He should be able to plug in a 6pin connector to the right side, just to see if it will connect at least. Seeing how there has been no answer if there is something inside the connector causing an obstruction, I am going to assume he isn't looking.
Since the 8 pin does go halfway in, I would think something, either was wire (inside the gpu side) or a small piece of plastic is causing a block.
Is he pinching the Lock Open, I have seen some not go in so easy unless you press open the lock.
LOL, that could be it for sure. I can attest to the pinch locks being a pain.
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DaemonGamer
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Re: New Gtx 960 8pin power cable
2015/03/30 12:24:17
(permalink)
Scarlet-Tech
bcavnaugh
Scarlet-Tech
DaemonGamer
I have a intel 17 3770k cpu
socket 1155 LGA
Motherboard P8z77-v lx
ddr3 16gb
power supply is tesla atx switching power supply 650w
the power supply is the cheapest thing in the pc only cost 25 pounds.
I will suggest upgrading you psu, as a good one isn't expensive. It is the heartbeat to your system whole you cpu is the brain, the motherboard is the nervous system, and the gpu is the eyes. You psu is a very vital component.
Bcavnaugh, I understand what you are trying to say, but what we need to figure out is if the connector or the gpu has a defect and go from there also.
He should be able to plug in a 6pin connector to the right side, just to see if it will connect at least. Seeing how there has been no answer if there is something inside the connector causing an obstruction, I am going to assume he isn't looking.
Since the 8 pin does go halfway in, I would think something, either was wire (inside the gpu side) or a small piece of plastic is causing a block.
Is he pinching the Lock Open, I have seen some not go in so easy unless you press open the lock.
LOL, that could be it for sure. I can attest to the pinch locks being a pain.
Lol i pinched the lock hard as hell to push in and it will not go any further then this Also here the photo link of the two 6 pin into the 8 pin Don't mind the dust i clean that once i got anything sorted.
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