BASICS
What EVGA Z170 Motherboard do you have? Please place an X between the parentheses of the model number you are referencing.
() 111-SS-E172 () 140-SS-E177 (X) 142-SS-E178-KR
() 151-SS-E179
What BIOS revision are you running on? (stock/initial/need to check)
What previous BIOS revisions have been tried? (none as yet)
(IF APPLICABLE) have the other physical BIOS’s been tested? (yes)
*NOTE* Not all motherboards have this switch and depending on the model there can be a 2 or 3 position BIOS switch. Please see the manuals for the specific boards here:
Z170 Classified: go to page 11, number 32 on the mid right side of the board just below the 24 pin.
Z170 Classified-K: go to page 11, number 35 on the mid right side of the board just below the 24 pin.
Z170 FTW, and Z170 Stinger do not have multiple BIOS’s
What Operating system are you running? Be sure to specify Standard, Pro, Ultimate, and 32 or 64bit. (none yet but will be Windows 10 64bit)
Components -Internal
What specific model CPU do you have? Intel Core i7-6700K 8M Skylake Quad-Core 4.0 GHz LGA 1151 91W BX80662I76700K
Is it overclocked? Please place an X next to appropriate answer. Yes: () No: (X)
If you are overclocked, what speed is the CPU running at?
What cooling solution is installed? (air-cooled)
If it is water cooled, specify make and model of All-In-One kit (for instance H100i), or FULL specs and order of components in the custom loop.
What are your temperatures, in Celsius, for CPU and GPU both at idle and under load in a benchmark? N/A
What bench marking software are you using?
What specific model of memory do you have? CORSAIR Vengeance LPX 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600)
How many kits of memory? 2 (32Gb total)
Is it overclocked? Please place an X next to appropriate answer. Yes: () No: (X)
If you have tested DIFFERENT memory, please supply the full model for this as well.
What specific model of Power Supply Unit (PSU) EVGA SuperNOVA 550 GS Power Supply
Do you actively use more than 1 PSU in your system? Yes: () No: (X)
If YES to the previous question, what exact model?
Have you tested with a different PSU? Yes: () No: (X)
If YES to the previous question, what exact model?
How old are the PSU(s) in question? New
Check all attached MOTHERBOARD power headers:
(X) 24 Pin () 8pin EPS 1 (X) 8pin EPS2 () 6pin PCIE on bottom of motherboard
*If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in. Detach immediately and do NOT power on as this may cause irreparable damage.**
EPS connector is shown page 11 number 29, there is a tab on the top that the clip of a power cable holds onto. You can see a more clear picture of the connector on page 21. The tab on the socket and the release on the cable have to click over each other. If not, please get a picture and post it in your troubleshooting thread and we will assist further, do NOT turn it on if these are not aligned.
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present. If the slot is NOT populated please list it as “Empty”, “Unused”, or something to give clear indication that a slot is NOT in use, so there is no grey area in the configuration.
Not all slots are applicable to every board, but this form covers the entire chipset.
The slot listings below are counting ALL slots of 1x, 4x, and 16x from top to bottom, this is not only for the full size slots.
Note: PCI-E 1 is ALWAYS the slot closest to the CPU, and the numbers count up as you move down the board.
(X) PCI-E 1:
PCI-E Disable Switch in the ON position? Yes: () No: (X)
() PCI-E 2:
PCI-E Disable Switch in the ON position? Yes: () No: ()
() PCI-E 3:
PCI-E Disable Switch in the ON position? Yes: () No: ()
() PCI-E 4:
PCI-E Disable Switch in the ON position? Yes: () No: ()
() PCI-E 5:
PCI-E Disable Switch in the ON position? Yes: () No: ()
() PCI-E 6:
PCI-E Disable Switch in the ON position? Yes: () No: ()
() M.2 Key M 110mm: (Typically used for SSD's)
Enabled in BIOS? Yes: () No: ()
() M.2 Key M 80mm: (Typically used for SSD's)
Enabled in BIOS? Yes: () No: ()
() M.2 Key E: (Typically used for smaller devices such as WiFi cards)
Enabled in BIOS? Yes: () No: ()
() SATA3/6g RAID Ports (please elaborate on RAID settings if present):
Is Hot Swap enabled on populated ports? Yes: () No: ()
(X) SATA3/6g AHCI Ports:
Is Hot Swap enabled on populated ports? Yes: (X) No: ()
If you are overclocking your video card(s), please include what software and what version you are using.
Components – I/O Panel
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present.
Not all slots are applicable to every board, but this form covers the entire chipset.
All rear IO that have multiple connectors, such as USB, are counted top to bottom, left to right.
(X) USB 2.0 1:
(X) USB 2.0 2:
() USB 3.0 1:
() USB 3.0 2:
() USB 3.0 3:
() USB 3.0 4:
() USB 3.0 5:
() USB 3.0 6:
() USB 3.1 1:
() USB 3.1 2:
() USB 3.1 Type C:
(X) CAT5 1 (enabled/disabled in BIOS):
() CAT5 2 (enabled/disabled in BIOS):
(X) Analog Audio headers (standard 2 /2.1 speakers or headphones use green):
() Optical Out
(X) HDMI (Caveat - when vid card is not installed)
() Display Port
Components – Front Panel Headers
Check the components that are in use and provide specific of Component, brand, part number, or link (such as a 5.25 bay that has USB 2/3/eSATA on it) if available of the item present. Also what are these ports plugged into? A straight header (such as a power switch or front headphone and mic ports), or a component with its own PCB (for instance the module on the top of a CM Cosmos Case where the components are attached to a PCB with other components involved for additional function).
Not all slots are applicable to every board, but this form covers the entire chipset.
At any header are you using some intermediary cabling, such as: for example? If the system was working and can no longer power on and there is a third party cable between the motherboard and its intended device, it would be advisable to test without it being present.
(X) Power Switch
LED in use? Yes: (X) No: ()
If yes, have you verified +/- in correct place? (yes)
(X) Reset Switch
LED in use? Yes: (X) No: ()
If yes, have you verified +/- in correct place? (yes)
(X) USB 2.0 FP Header attached
(X) USB 3.0 FP Header attached
(X) USB 3.1 FP Header attached
() S/PDIF Header
(X) FP Audio Header
() Thunderbolt GPIO Header
BIOS
Have you changed anything in the BIOS? Yes: (X) No: ()
If yes, are these basic settings such as boot order, raid enabling, XMP, etc.? Yes
Is your PC running in Legacy BIOS mode, or UEFI mode? If you are unsure, go into the BIOS, under BOOT, go to CSM Configuration and list all of the settings in that menu.
Have you overclocked? Yes: () No: (X)
Please go over EXACT setting changes from stock on the BIOS.
Please include EVERY voltage adjustment and value/frequency that was changed, and what it was changed to.
Have you tried resetting the BIOS, either by one of the BIOS reset buttons or by Loading Defaults from within the BIOS? (yes)
If you have a pic hosting account, for instance at flickr or something else of that nature, full pics of your BIOS, or at least what you have changed being posted here then linking to the album could be VERY helpful as well.
Problem description
Please be as specific as possible
- Just put together a new system for my wife and I can get it to post and boot to the BIOS once, but when I turn it off and try to restart it the mobo just lights up and nothing. After I waited about an hour (dinner was ready) I went to trouble shoot further and the PC booted, with the same results. It was late by this time. NOTE: If I leave the PC on and restart from the BIOS it seems to run fine.
Also I’ve set the XMP Profile 1 for the memory so it will run at 3200, however the voltage while set at 1.35 states it is running at 1.399. Doesn’t appear to let me select XMP profile 2 however.
Also, the PSU has a terrible high pitched whine and I am thinking that might be the cause (the whine is quite bad and is one of the worst I’ve ever heard from a PSU). (I am going to return this to EVGA since I cannot have a PSU with this much constant whine)
Note this particular machine will most likely never be overclocked
Steps taken so far to resolve the issue
Please be as specific as possible, also if possible, please put them in order, as in some cases that can make a difference.
First, I do not have another PSU that I can try. Also, default settings in the BIOS have the issue, as well as with the XMP Profile 1 on.
Tried with no vid card (using onboard video), no hard drive, no memory, one stick of memory – all present the same issue – no boot after power off when I can get it to boot (only twice)
Everything is recognized in the BIOS when I can get it to boot, however as soon as I power down the machine, it won’t boot again.
Also, I have 4 beeps on post (kind of a sing song tone of 4 beeps that is) – although another post I read said that is related to the number of USB devices plugged in.
I noticed that I do not have the PCIE power plugged in, but I thought the manual said it was optional unless I was using SLI or overclocking – may have misread but pretty sure that’s what it said, although with the single 1070 maybe it is needed anyway?
Note: this particular machine will most likely not be overclocked, however I am building 2 new PCs with similar specs, one for my wife and one for me. I tend to play with overclocking on my PCs, but my wife wanted a decent gaming rig and isn't too much into the OC aspects. I've purchased EVGA components exclusively for over 10 years now, and can honestly say I have never had any issues with any of their products until now, so I'm a little flustered.
Any help is appreciated,
Thank you