Hey there EVGA,
I traded up my 1070 FTW edition (which by the way was a great, quiet and problem free card) to a 1080 ACX 3.0 edition. I also paid for the 10 year warranty, this trade up came through last week.
This new card, though high performance, is unacceptably loud. I got this model because it was known for being quiet, of course as everyone knows that was before it was realized EVGA didn't put heatsinks on the VRMs. Since mine is a step up model it has the heat pads factory installed along with the updated bios. This means that while it certainly runs pretty cool, it's LOUD. Like, louder than many cards I've had and I've had a lot. I'm using a good case too, with 120mm exhaust and intake with an M.2 SSD so the card is really the only thing making heat.
Here's what I'm asking: I don't feel that I got what I paid for. You advertised this model as being quiet, but after the repair it stands as being one of the loudest on the market. This is affecting my enjoyment of the product, and affecting its fan lifespan. I'd like to do a cross trade for a foundation edition 1080. Can this be done?