I only discovered this today when I go into safe mode the usb ports for my mouse and keyboard become inactive. In Bios and in Windows everything is working fine. Anyone have any ideas to track down the issue?
 
Here's the form that at best I knew what to fill out for help.
What EVGA X99 Motherboard do you have?  Please place an X between the parentheses of the model number you are referencing.
 
()  131-HE-E995                       ()  131-HE-E095                       (X)  150-HE-E997                      
()  151-HE-E999
 
What BIOS revision are you running on? Bios v2.01
 
What previous BIOS revisions have been tried?R119
 
(IF APPLICABLE) have the other physical BIOS’s been tested? No I have not tried reverting back to R119 to see.
*NOTE*  Not all motherboards have this switch and depending on the model there can be a 2 or 3 position BIOS switch.  Please see the manuals for the specific boards here:
X99 Classified:  http://www.evga.com/suppo...1-HE-E999_Part1_v2.pdf go to page 8, number 33 on the mid right side of the board just below the 24 pin.
X99 FTW:  http://www.evga.com/suppo...0-HE-E997_Part1_v2.pdf go to page 8, number 30 on the mid right side of the board just below the 24 pin.
X99 Micro2, and X99 Micro do not have multiple BIOS’s
 
What Operating system are you running?  Be sure to specify Standard, Pro, Ultimate, and 32 or 64bit. Windows 10 64bit
 
Components -Internal
What specific model CPU do you have?5930K
            Is it overclocked?  Please place an X next to appropriate answer.    Yes: ()  No: (X)
            If you are overclocked, what speed is the CPU running at?
What cooling solution is installed?  If it is water cooled, specify make and model of All-In-One kit (for instance H100i), or FULL specs and order of components in the custom loop.
 
What are your temperatures, in Celsius, for CPU and GPU both at idle and under load in a benchmark? Not sure at the moment,but this is really not my issue right now.
            What bench marking software are you using?
 
What specific model of memory do you have? 16Gb MTA8ATF51264AZ-2G1A1 2133 Micron Technology (Crucial)
            How many kits of memory?4
            Is it overclocked?  Please place an X next to appropriate answer.    Yes: ()  No: (X)
            If you have tested DIFFERENT memory, please supply the full model for this as well.
 
What specific model of Power Supply Unit (PSU) EVGA SuperNOVA 750 G2 Power Supply
            Do you actively use more than 1 PSU in your system?  Yes: ()  No: (X)
            If YES to the previous question, what exact model?
            Have you tested with a different PSU?  Yes: ()  No: ()
            If YES to the previous question, what exact model?
            How old are the PSU(s) in question?
            Check all attached MOTHERBOARD power headers:
            () 24 Pin           () 8pin EPS 1    () 8pin EPS2     () 6pin PCIE on bottom of motherboard
*If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in.  Detach immediately and do NOT power on as this may cause irreparable damage.**
EPS connector is shown http://www.evga.com/suppo...1-HE-E999_Part1_v2.pdf page 8 number 29, there is a tab on the top that the clip of a power cable holds onto.  You can see a more clear picture of the cable here:  http://www.evga.com/suppo.../151-HE-E999_Part2.pdf page 7.  The tab on the socket and the release on the cable have to click over each other.  If not, please get a picture and post it in your troubleshooting thread and we will assist further, do NOT turn it on if these are not aligned.
 
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present.  If the slot is NOT populated please list it as “Empty”, “Unused”, or something to give clear indication that a slot is NOT in use, so there is no grey area in the configuration.
Not all slots are applicable to every board, but this form covers the entire chipset.
The slot listings below are counting ALL slots of 1x, 4x, and 16x from top to bottom, this is not only for the full size slots.
 
Note: PCI-E 1 is ALWAYS the slot closest to the CPU, and the numbers count up as you move down the board.
 
()  PCI-E 1:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  PCI-E 2:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  PCI-E 3:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  PCI-E 4:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  PCI-E 5:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  PCI-E 6:
            PCI-E Disable Switch in the ON position?  Yes: ()  No: ()
 
()  M.2 Key M: (Typically used for SSD's)
            Enabled in BIOS?  Yes: ()  No: ()
 
()  M.2 Key E: (Typically used for smaller  devices such as WiFi cards)
            Enabled in BIOS?  Yes: ()  No: ()
 
()  SATA3/6g RAID Ports (please elaborate on RAID settings if present):
            Is Hot Swap enabled on populated ports?  Yes: ()  No: ()
 
()  SATA3/6g AHCI Ports:
            Is Hot Swap enabled on populated ports?  Yes: ()  No: ()
 
If you are overclocking your video card(s), please include what software and what version you are using.
 
 
Components – I/O Panel
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present.
Not all slots are applicable to every board, but this form covers the entire chipset.
 
All rear IO that have multiple connectors, such as USB, are counted top to bottom, left to right.
 
()  USB 2.0 1:
 
()  USB 2.0 2:
 
()  USB 2.0 3:
 
()  USB 2.0 4:
 
()  USB 2.0 5:
 
()  USB 2.0 6:
 
()  USB 3.0 1:
 
()  USB 3.0 2:
 
()  USB 3.0 3:
 
()  USB 3.0 4:
 
()  USB 3.1 Type C:
 
()  CAT5 1 (enabled/disabled in BIOS):
 
()  CAT5 2 (enabled/disabled in BIOS):
 
()  Analog Audio headers (standard 2 /2.1 speakers or headphones use green):
 
()  Optical Out
 
Components – Front Panel Headers
Check the components that are in use and provide specific of Component, brand, part number, or link (such as a 5.25 bay that has USB 2/3/eSATA on it) if available of the item present.  Also what are these ports plugged into?  A straight header (such as a power switch or front headphone and mic ports), or a component with its own PCB (for instance the module on the top of a CM Cosmos Case where the components are attached to a PCB with other components involved for additional function).
Not all slots are applicable to every board, but this form covers the entire chipset.
 
At any header are you using some intermediary cabling, such as: http://koolance.com/image...-aw002p_p1-700x700.jpg for example?  If the system was working and can no longer power on and there is a third party cable between the motherboard and its intended device, it would be advisable to test without it being present.
 
()  Power Switch
            LED in use?  Yes: (X)  No: ()
            If yes, have you verified +/- in correct place? +
           
()  Reset Switch
            LED in use?  Yes: (X)  No: ()
            If yes, have you verified +/- in correct place? +
 
(X)  USB 2.0 FP Header attached
 
(X)  USB 3.0 FP Header attached
 
()  S/PDIF Header
 
()  FP Audio Header
 
()  Thunderbolt GPIO Header
 
 
BIOS
Have you changed anything in the BIOS?  Yes: (yes)  No: ()
            If yes, are these basic settings such as boot order, raid enabling, XMP, etc.? Yes basic like boot order.
 
Is your PC running in Legacy BIOS mode, or UEFI mode?  If you are unsure, go into the BIOS, under BOOT,  go to CSM Configuration and list all of the settings in that menu. UEFI
 
Have you overclocked?  Yes: ()  No: (No)
Please go over EXACT setting changes from stock on the BIOS.
Please include EVERY voltage adjustment and value/frequency that was changed, and what it was changed to.
 
Have yo tried resetting the BIOS, either by one of the BIOS reset buttons or by Loading Defaults from within the BIOS? No
 
If you have a pic hosting account, for instance at flickr or something else of that nature, full pics of your BIOS, or at least what you have changed being posted here then linking to the album could be VERY helpful as well. I posted pics of my bios and other relevant pics to imgur here: http://imgur.com/a/N9Jjs
 
Problem description
Please be as specific as possible
My mouse and keyboard does not work in Safemode. They both work correctly in Bios and also in windows but neither ports are functioning in safemode.
 
 
 
Steps taken so far to resolve the issue
Please be as specific as possible, also if possible, please put them in order, as in some cases that can make a difference. Tried to update chipset drivers as my pc says I'm using 10.1.2.10 but when I try to update to 10.1.1.14 the utility says "A newer version is already installed. Are you sure you want to downgrade?"

PC specs.

Motherboard: EVGA X99 FTW Bios 2.01
Processor: Intel 5930K
Memory: 16Gb MTA8ATF51264AZ-2G1A1 2133 Micron Technology (Crucial)
SSD Drive: 240GB Intel® SSD 520 Series OS drive
SSD Drive: OCZ Vector 180 960GB Game drive
SSD Drive: 1 OCZ Vertex 4 128GB (FW 1.5) Game drive
Video Card: EVGA NVIDIA GeForce TitanX Driver 368.22
Monitor: ASUS VG236H 3D 1920x1080 @ 120Hz
Monitor 2 : Viewsonic Vx922 60Hz
Sound Card: Speakers Realtek High Definition Audio
Speakers/Headphones: G51 / Logitech G930 Gaming Headphones Driver:8.83.85
Keyboard: G510, G13 Driver:8.83.85
Mouse: Logitech G502 Proteus Core Driver:8.83.85
Racing Wheel G27
Mouse Surface: Roccat Hiro
DVD Burner: LITE-ON - SATA Model iHAS124-04
Operating System: Win10 x64
 
Thanks for any suggestions.
 


 
 

I'll look into this thanks for the suggestion.

This is what I found in my windows updates. http://imgur.com/XXkCup6
 
So as I was guessing earlier both Windows and Logitech have some sort of cause to my issue. Probably uninstalling that update might resolve my issue. I'll try that later today.

Agree and they have worked fine in the past but as of right now mine wont function. Still haven't gotten around to uninstalling that windows update to see if it resolves my issue. But right now I don't really need safe mode.

No I'll give that a try. Thanks . It's weird because for instance my G510 keyboard has a lcd and lit keys and as soon as I go into safe mode the keyboard goes completely dark like the usb port completely shuts down and it's the same with all my Logitech devices. Last time I used safemode was to install Nvidia driver 368.22 on 5/23/16 and it worked fine then. I looked into uninstalling that windows update that I showed above but I can't find it to try to uninstall it. All I can figure it was bundled with a actual windows update that I probably will want to keep.
Thanks again and I'll give your suggestion a try.