It was recommend to use the BIOS template for BIOS configuration assistance.
SLI is not working for me using v2.02, my second graphics card disappears. Each card works individually in either slot.
Please keep in mind, this is ONLY for v2.02.
X99 Troubleshooting Template
BASICS
What EVGA X99 Motherboard do you have? Please place an X between the parentheses of the model number you are referencing.
() 131-HE-E995 (X) 131-HE-E095 () 150-HE-E997
() 151-HE-E999
What BIOS revision are you running on? v2.02
What previous BIOS revisions have been tried? All other BIOS versions work as intended.
(IF APPLICABLE) have the other physical BIOS’s been tested?
X99 Micro2, and X99 Micro do not have multiple BIOS’s
What Operating system are you running? Be sure to specify Standard, Pro, Ultimate, and 32 or 64bit.
Windows 10 64-bit
Components -Internal
What specific model CPU do you have?
Is it overclocked? Please place an X next to appropriate answer. Yes: (X) No: ()
If you are overclocked, what speed is the CPU running at? 4Ghz
What cooling solution is installed? If it is water cooled, specify make and model of All-In-One kit (for instance H100i), or FULL specs and order of components in the custom loop.
Corsair H100i
What are your temperatures, in Celsius, for CPU and GPU both at idle and under load in a benchmark?
What bench marking software are you using?
This log is from v2.01 (Again no issues)
Not sure why the table I am inserting is not appearing correctly.
VersionAIDA64 v5.60.3700
CPU TypeOctalCore Intel Core i7-5960X Extreme Edition, 3800 MHz (38 x 100)
Motherboard NameEVGA X99 Micro2 (E095)
Video AdapterEVGA e-GeForce GTX 980 Ti Video Adapter
Log Started3/6/2016 6:39:14 PM
Log Finished3/6/2016 8:00:41 PM
MinimumMaximumAverageCPU1%03/6/20166:39:43 PM653/6/20167:02:54 PM10.1
CPU2%03/6/20166:39:14 PM213/6/20167:02:54 PM2.3
CPU3%03/6/20166:40:24 PM893/6/20167:53:18 PM20.6
CPU4%03/6/20166:39:22 PM563/6/20166:39:53 PM3.3
CPU5%03/6/20166:39:38 PM703/6/20166:39:14 PM7.3
CPU6%03/6/20166:39:14 PM453/6/20167:32:49 PM1.9
CPU7%03/6/20166:39:32 PM313/6/20167:44:07 PM6.0
CPU8%03/6/20166:43:48 PM423/6/20167:37:11 PM2.9
CPU9%03/6/20166:39:38 PM273/6/20166:39:16 PM4.4
CPU10%03/6/20166:39:32 PM343/6/20167:02:54 PM1.5
CPU11%03/6/20166:39:14 PM243/6/20167:02:54 PM2.4
CPU12%03/6/20166:39:48 PM373/6/20167:02:54 PM2.3
CPU13%03/6/20166:39:48 PM383/6/20167:57:44 PM2.7
CPU14%03/6/20166:39:22 PM393/6/20167:02:54 PM1.9
CPU15%03/6/20166:39:48 PM283/6/20167:02:54 PM4.0
CPU16%03/6/20166:41:05 PM673/6/20166:39:22 PM7.7
Used MemoryMB20813/6/20166:39:14 PM44133/6/20167:59:24 PM2950.0
Free MemoryMB282763/6/20167:59:24 PM306083/6/20166:39:14 PM29739.4
Used Virtual MemoryMB22593/6/20166:39:14 PM106733/6/20167:57:12 PM4812.7
Free Virtual MemoryMB271363/6/20167:57:12 PM355513/6/20166:39:14 PM32996.7
Processes 633/6/20166:39:14 PM873/6/20167:26:14 PM75.6
Users 13/6/20166:39:14 PM13/6/20166:39:14 PM1.0
GPU1MHz9993/6/20167:56:20 PM13163/6/20167:40:54 PM1104.3
GPU1 MemoryMHz17523/6/20166:39:14 PM17523/6/20166:39:14 PM1752.0
GPU1 Utilization%03/6/20166:39:14 PM993/6/20167:41:41 PM20.7
GPU1 MC Utilization%13/6/20166:39:14 PM553/6/20167:41:35 PM10.8
GPU1 VE Utilization%03/6/20166:39:14 PM63/6/20167:30:08 PM0.3
GPU1 Used Dedicated MemoryMB2323/6/20166:39:14 PM32783/6/20167:57:12 PM947.9
GPU1 Used Dynamic MemoryMB373/6/20166:41:46 PM3223/6/20167:43:51 PM116.7
GPU2MHz9993/6/20167:56:20 PM13163/6/20167:40:54 PM1104.5
GPU2 MemoryMHz17523/6/20166:39:14 PM17523/6/20166:39:14 PM1752.0
GPU2 Utilization%03/6/20166:39:14 PM993/6/20167:46:22 PM19.7
GPU2 MC Utilization%03/6/20166:39:14 PM543/6/20167:41:35 PM9.6
GPU2 VE Utilization%03/6/20166:39:14 PM03/6/20166:39:14 PM0.0
Video Memory Utilization%63/6/20166:39:14 PM563/6/20167:57:12 PM17.7
Used Video MemoryMB3743/6/20166:39:14 PM34123/6/20167:57:12 PM1086.4
Free Video MemoryMB27323/6/20167:57:12 PM57703/6/20166:39:14 PM5057.6
NIC1 Download RateKB/s0.03/6/20166:39:14 PM2595.83/6/20167:29:26 PM75.8
NIC1 Upload RateKB/s0.03/6/20166:39:14 PM94.03/6/20167:29:57 PM3.7
NIC1 Total DownloadMB0.73/6/20166:39:14 PM359.13/6/20168:00:41 PM153.7
NIC1 Total UploadMB0.33/6/20166:39:14 PM17.93/6/20168:00:41 PM8.2
Vertical Refresh RateHz603/6/20166:39:14 PM603/6/20166:39:14 PM60.0
Master Volume%443/6/20166:39:14 PM443/6/20166:39:14 PM44.0
RTSS FPSFPS03/6/20166:39:14 PM03/6/20166:39:14 PM0.0
Motherboard°C333/6/20166:39:14 PM443/6/20167:54:36 PM36.9
CPU°C363/6/20167:05:23 PM473/6/20167:54:41 PM39.0
CPU Package°C413/6/20167:07:06 PM523/6/20167:58:41 PM44.6
CPU Core #1°C313/6/20167:06:20 PM443/6/20167:45:04 PM35.3
CPU Core #2°C323/6/20167:05:54 PM473/6/20167:56:46 PM37.3
CPU Core #3°C323/6/20166:57:27 PM433/6/20167:52:37 PM35.5
CPU Core #4°C303/6/20166:39:58 PM443/6/20167:40:17 PM33.5
CPU Core #5°C293/6/20167:01:18 PM433/6/20167:37:57 PM33.3
CPU Core #6°C313/6/20166:59:05 PM413/6/20167:42:53 PM34.3
CPU Core #7°C303/6/20166:59:15 PM453/6/20167:52:21 PM33.3
CPU Core #8°C303/6/20166:52:15 PM423/6/20167:44:01 PM33.5
Aux°C403/6/20166:40:08 PM483/6/20167:45:10 PM42.7
GPU1 Diode°C573/6/20166:39:14 PM923/6/20167:55:54 PM66.7
GPU2 Diode°C473/6/20166:39:14 PM693/6/20167:42:01 PM61.9
HDD1°C553/6/20166:39:14 PM713/6/20167:54:47 PM60.2
CPURPM11283/6/20167:58:46 PM14293/6/20166:39:43 PM1415
GPU1%03/6/20166:39:14 PM1003/6/20167:51:55 PM76
GPU2%03/6/20166:39:14 PM793/6/20167:42:01 PM23
CPU CoreV1.1363/6/20167:42:27 PM1.1743/6/20166:39:32 PM1.157
CPU VRMV0.9043/6/20166:39:14 PM0.9203/6/20167:59:12 PM0.906
CPU VIDV1.1363/6/20167:42:27 PM1.1743/6/20166:39:32 PM1.157
+3.3 VV3.2643/6/20167:41:41 PM3.3123/6/20166:39:14 PM3.308
+5 VV5.4283/6/20166:46:22 PM5.5123/6/20166:39:48 PM5.477
+12 VV10.1203/6/20166:39:14 PM10.2083/6/20166:41:15 PM10.123
VBAT BatteryV3.2483/6/20167:20:40 PM3.2963/6/20166:39:53 PM3.276
+3.3 V StandbyV3.3603/6/20166:39:27 PM3.3763/6/20166:39:14 PM3.375
GPU1V0.9933/6/20167:56:15 PM1.1743/6/20167:40:54 PM1.007
GPU2V0.9873/6/20167:56:15 PM1.1553/6/20167:40:54 PM1.001
CPU PackageW61.073/6/20167:13:39 PM84.153/6/20167:44:27 PM67.52
GPU1 TDP%%26.253/6/20166:39:14 PM98.343/6/20167:41:35 PM36.81
GPU2 TDP%%25.863/6/20166:39:22 PM93.053/6/20167:41:35 PM35.70
What specific model of memory do you have? G.Skill Trident
How many kits of memory? 1
Is it overclocked? Please place an X next to appropriate answer. Yes: () No: (X) Underclocked
If you have tested DIFFERENT memory, please supply the full model for this as well.
What specific model of Power Supply Unit (PSU) Corsair RM1000
Do you actively use more than 1 PSU in your system? Yes: () No: (X)
If YES to the previous question, what exact model?
Have you tested with a different PSU? Yes: () No: (X)
If YES to the previous question, what exact model?
How old are the PSU(s) in question?
Check all attached MOTHERBOARD power headers:
(X) 24 Pin (X) 8pin EPS 1 () 8pin EPS2 (X) 6pin PCIE on bottom of motherboard
*If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in. Detach immediately and do NOT power on as this may cause irreparable damage.**
EPS connector is shown
http://www.evga.com/suppo...1-HE-E999_Part1_v2.pdf page 8 number 29, there is a tab on the top that the clip of a power cable holds onto. You can see a more clear picture of the cable here:
http://www.evga.com/suppo.../151-HE-E999_Part2.pdf page 7. The tab on the socket and the release on the cable have to click over each other. If not, please get a picture and post it in your troubleshooting thread and we will assist further, do NOT turn it on if these are not aligned.
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present. If the slot is NOT populated please list it as “Empty”, “Unused”, or something to give clear indication that a slot is NOT in use, so there is no grey area in the configuration.
Not all slots are applicable to every board, but this form covers the entire chipset.
The slot listings below are counting ALL slots of 1x, 4x, and 16x from top to bottom, this is not only for the full size slots.
Note: PCI-E 1 is ALWAYS the slot closest to the CPU, and the numbers count up as you move down the board.
(X) PCI-E 1: Auto
(X) PCI-E 2: Auto
(X) PCI-E 3: Auto
(X) M.2 Key M: (Typically used for SSD's)
Enabled in BIOS? Yes: (X) No: ()
(X) SATA3/6g RAID Ports (please elaborate on RAID settings if present):
AHCI Only
Is Hot Swap enabled on populated ports? Yes: () No: (X)
(X) SATA3/6g AHCI Ports:
Is Hot Swap enabled on populated ports? Yes: () No: (X)
If you are overclocking your video card(s), please include what software and what version you are using.
Components – I/O Panel
Check the slots that are populated and provide specific of Component, brand, part number if available of the item present.
Not all slots are applicable to every board, but this form covers the entire chipset.
All rear IO that have multiple connectors, such as USB, are counted top to bottom, left to right.
(X) USB 2.0 1:
(X) USB 2.0 2:
(X) USB 2.0 3:
(X) USB 2.0 4:
(X) USB 2.0 5:
(X) USB 2.0 6:
(X) USB 3.0 1:
(X) USB 3.0 2:
(X) USB 3.0 3:
(X) USB 3.0 4:
(X) USB 3.1 Type C:
(X) CAT5 1 (enabled in BIOS):
() Analog Audio headers (standard 2 /2.1 speakers or headphones use green):
Onboard Audio is disabled
() Optical Out
Components – Front Panel Headers
Check the components that are in use and provide specific of Component, brand, part number, or link (such as a 5.25 bay that has USB 2/3/eSATA on it) if available of the item present. Also what are these ports plugged into? A straight header (such as a power switch or front headphone and mic ports), or a component with its own PCB (for instance the module on the top of a CM Cosmos Case where the components are attached to a PCB with other components involved for additional function).
Not all slots are applicable to every board, but this form covers the entire chipset.
At any header are you using some intermediary cabling, such as:
http://koolance.com/image...-aw002p_p1-700x700.jpg for example? If the system was working and can no longer power on and there is a third party cable between the motherboard and its intended device, it would be advisable to test without it being present.
(X) Power Switch
LED in use? Yes: (X) No: ()
If yes, have you verified +/- in correct place? Yes
(X) Reset Switch
LED in use? Yes: (X) No: ()
If yes, have you verified +/- in correct place? Yes
() USB 2.0 FP Header attached
(X) USB 3.0 FP Header attached
() S/PDIF Header
() FP Audio Header
() Thunderbolt GPIO Header
BIOS
Have you changed anything in the BIOS? Yes: () No: (X)
If yes, are these basic settings such as boot order, raid enabling, XMP, etc.?
Is your PC running in Legacy BIOS mode, or UEFI mode? If you are unsure, go into the BIOS, under BOOT, go to CSM Configuration and list all of the settings in that menu.
UEFI
Have you overclocked? Yes: (X) No: ()
Please go over EXACT setting changes from stock on the BIOS.
Please include EVERY voltage adjustment and value/frequency that was changed, and what it was changed to.
Have you tried resetting the BIOS, either by one of the BIOS reset buttons or by Loading Defaults from within the BIOS?
Yes
Problem description
Please be as specific as possible
SLI is not working for me using v2.02, my second graphics card disappears.
Steps taken so far to resolve the issue
Please be as specific as possible, also if possible, please put them in order, as in some cases that can make a difference.
Checked the slots and the cards, everything works. v2.01 works as intended.
If there is anything else you think needs to be mentioned that is not part of the above Q&A, please add it in below. Remember, for those of us who can help out for troubleshooting, we would always rather have more info than we need than not enough.
I installed v2.02, and immediately second graphics card dispears. Reseating the cards, and swapping the cards does not resolve the issue.
post edited by eckertt001 - 2016/09/09 22:33:11
Attached Image(s)