Jeff_ M
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Before I even begin, I am not bashing EVGA for a problem, simply asking a question about how the fix is progressing. I've used EVGA cards for the past 8 years and never had an issue, so I'm looking at purchasing a 1070 FTW in the coming months, likely sometime early 2017 when tax money is in so I can build my entire new system. I know currently you can get free thermal pads to install yourself, I'm just curious if EVGA will be changing the manufacturing a bit to start installing these at the factory or what the plan is. As far as I can tell the overheating issues are kind of spotty, so it doesn't seem to be necessary to start thinking about a recall or anything that drastic. Cheers, thanks for having me as part of the community.
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EVGATech_AndrewA
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 08:57:18
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There are no overheating issues with any of our 1070/1080 cards and any "issues" reported are not related to one another. The reports that have been coming out are completely false and I can assure you that our cards run within spec as stated by our Product Manager Jacob. The thermal pads that are being offered by us are completely optional and without them the cards run within spec.
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Jeff_ M
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 08:59:28
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Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
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EVGATech_AndrewA
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:00:24
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Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
No need to apologize. Your concern is completely understandable. Have a great day!
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brokencross
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:05:09
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EVGATech_AndrewA
There are no overheating issues with any of our 1070/1080 cards and any "issues" reported are not related to one another. The reports that have been coming out are completely false and I can assure you that our cards run within spec as stated by our Product Manager Jacob. The thermal pads that are being offered by us are completely optional and without them the cards run within spec.
I don't think we are worried about our cards possibly blowing up. We would just like to know if those significantly higher VRM operating temps, compared to other brands, will in any way affect our cards longevity. This and why EVGA just skipped on thermal pads for the VRMs when every other vendor had them installed.
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EVGATech_AndrewA
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:09:10
(permalink)
brokencross
EVGATech_AndrewA
There are no overheating issues with any of our 1070/1080 cards and any "issues" reported are not related to one another. The reports that have been coming out are completely false and I can assure you that our cards run within spec as stated by our Product Manager Jacob. The thermal pads that are being offered by us are completely optional and without them the cards run within spec.
I don't think we are worried about our cards possibly blowing up. We would just like to know if those significantly higher VRM operating temps, compared to other brands, will in any way affect our cards longevity.
This and why EVGA just skipped on thermal pads for the VRMs when every other vendor had them installed.
The temps are not significantly higher. They run well within normal spec temperature. The temps you are seeing from places like Tom's Hardware and other sites are from people running Furmark at extreme settings for a long period of time.
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brokencross
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:11:19
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EVGATech_AndrewA
brokencross
EVGATech_AndrewA
There are no overheating issues with any of our 1070/1080 cards and any "issues" reported are not related to one another. The reports that have been coming out are completely false and I can assure you that our cards run within spec as stated by our Product Manager Jacob. The thermal pads that are being offered by us are completely optional and without them the cards run within spec.
I don't think we are worried about our cards possibly blowing up. We would just like to know if those significantly higher VRM operating temps, compared to other brands, will in any way affect our cards longevity.
This and why EVGA just skipped on thermal pads for the VRMs when every other vendor had them installed.
The temps are not significantly higher. They run well within normal spec temperature. The temps you are seeing from places like Tom's Hardware and other sites are from people running Furmark at extreme settings for a long period of time.
Sure, I didn't say they were running out of spec. But using the same methods, other vendors had significantly lower VRM temps. Except for Zotac, which was on par with EVGA (even a tiny bit higher, as a matter of fact), yet there haven't been any issues reported with Zotac VRMs. Which kinda makes me think.
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dwrecording
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:12:17
(permalink)
(Warning There is a VRM PROBLEM Protect yourself) Check out that post.
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Jeff_ M
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:35:14
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One more thing I want to ask, how long will the free thermal pads be offered? Since I'm not purchasing a card for at least 2 or 3 months obviously I'm not eligible to get them now, but I would like to have them when I do order.
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mounchli
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:44:51
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Bonjour j'ai acheté une GTX 1080 FTW je n'ai pas pour l'instant de problème de surchauffe vrm ou étalage d'alimentation dois je faire changer désolé mon anglais est mauvais.... merci
Hello I bought a 1080 GTX FTW I have not yet vrm of overheating or power display should I change sorry my english is bad .... thank you
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brokencross
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:44:57
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Jeff_ M
One more thing I want to ask, how long will the free thermal pads be offered? Since I'm not purchasing a card for at least 2 or 3 months obviously I'm not eligible to get them now, but I would like to have them when I do order.
New ones will come with pre-installed thermal pads.
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ZCTxCHAOSx
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:47:46
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Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
Don't apologize to that fool. Him and all the other tech support and moderators here and skirting the issue GO TO ANOTHER COMPANY.
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EVGATech_AndrewA
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:48:52
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ZCTxCHAOSx
Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
Don't apologize. Him and all the other tech support and moderators here and skirting the issue GO TO ANOTHER COMPANY.
There is no issue
post edited by Scarlet-Tech - 2016/10/31 10:42:01
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:52:25
(permalink)
Maybe it is time for approval of Threads and Posts on the Forum to control this issue.
MODS Are you up to this tasks?
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dakon
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:53:03
(permalink)
EVGATech_AndrewA
ZCTxCHAOSx
Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
Don't apologize to that fool. Him and all the other tech support and moderators here and skirting the issue GO TO ANOTHER COMPANY.
There is no issue
Then why does the EVGA card run at 30 degrees higher, even if the program used was not ideal?
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shannonjpower
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 09:56:53
(permalink)
EVGATech_AndrewA
There are no overheating issues with any of our 1070/1080 cards and any "issues" reported are not related to one another. The reports that have been coming out are completely false and I can assure you that our cards run within spec as stated by our Product Manager Jacob. The thermal pads that are being offered by us are completely optional and without them the cards run within spec.
Hi Andrew, Is there any chance EVGA can perform the own in house thermal tests and have the results posted in an official statement? As you can see there is a LOT of speculation and rumors going about due to the lack of information and numbers coming from EVGA. The statement from EVGA and the thermal test results after the pad was added isn't enough and is extremely vague at best. The only way all this is going to be stopped is for some official results to be posted with some actual details and numbers. That way this issue can be put to rest once and for all and everyone has a reference to link to etc. At the end of the day this can only benefit EVGA and put a stop to all of this. I'm not sure why this wasn't done when EVGA had the card on the test bed with the new thermal pad. Both the before and after results could have been used instead of just the later. That way people can see there was and still isn't an issue if you decide no to go ahead with the thermal pad fix.
post edited by shannonjpower - 2016/10/31 10:03:16
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ZCTxCHAOSx
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:04:10
(permalink)
EVGATech_AndrewA
ZCTxCHAOSx
Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
Don't apologize. Him and all the other tech support and moderators here and skirting the issue GO TO ANOTHER COMPANY.
There is no issue
Go grab my card that is in RMA and slap yourself with it while saying there is no issue. I swear you all are totally brain dead. Have you not seen the countless posts here, reddit and generally going around the internet. Vulgar language and masked vulgar language is not allowed.
post edited by Scarlet-Tech - 2016/10/31 10:44:59
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Jeff_ M
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:07:21
(permalink)
bcavnaugh
Maybe it is time for approval of Threads and Posts on the Forum to control this issue.
MODS Are you up to this tasks?
I didn't intend to start anything, but obviously it's a hot topic right now. I got the answers I came for, this thread can be deleted as far as I'm concerned.
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ZCTxCHAOSx
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:14:12
(permalink)
Jeff_ M
bcavnaugh
Maybe it is time for approval of Threads and Posts on the Forum to control this issue.
MODS Are you up to this tasks?
I didn't intend to start anything, but obviously it's a hot topic right now. I got the answers I came for, this thread can be deleted as far as I'm concerned.
Yes jeff, in all honesty go with another company. These people have me super heated at this point and are dragging feet for resolution. EVGA has always been my goto for Graphics, but that officially ends now.
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NucleusX
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:14:24
(permalink)
ZCTxCHAOSx
EVGATech_AndrewA
ZCTxCHAOSx
Jeff_ M
Gotcha, thanks for the clarification. I apologize if the tone came across as accusatory or anything, I'm just trying to find out information.
Don't apologize. Him and all the other tech support and moderators here and skirting the issue GO TO ANOTHER COMPANY.
There is no issue
Go grab my card that is in RMA and slap yourself with it while saying there is no issue. I swear you all are totally brain dead. Have you not seen the countless posts here, reddit and generally going around the internet.
LMBO !! Vulgar language and masked vulgar language is not allowed
post edited by Scarlet-Tech - 2016/10/31 10:46:29
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drewskidrewsgv
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:16:50
(permalink)
ZCTxCHAOSx
Jeff_ M
bcavnaugh
Maybe it is time for approval of Threads and Posts on the Forum to control this issue.
MODS Are you up to this tasks?
I didn't intend to start anything, but obviously it's a hot topic right now. I got the answers I came for, this thread can be deleted as far as I'm concerned.
Yes jeff, in all honesty go with another company. These people have me super heated at this point and are dragging feet for resolution. EVGA has always been my goto for Graphics, but that officially ends now.
Yeah big talk from someone on a Forum post. If you dont like your card or EVGA then have fun with Gigabyte or ASUS and their crappy customer service which is also having this "issue" by the way.
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brokencross
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:27:25
(permalink)
Don't turn this into an argument, guys.
post edited by Scarlet-Tech - 2016/10/31 10:52:19
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drewskidrewsgv
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:30:28
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I'm not turning this into anything. It's Mr. Loud Mouth up here ^^^that's deciding to come into a Forum and start bashing a company on a product he knows nothing about and try to defer customers from purchasing said product by spreading lies.
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ZCTxCHAOSx
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:36:24
(permalink)
drewskidrewsgv
I'm not turning this into anything. It's Mr. Loud Mouth up here ^^^that's deciding to come into a Forum and start bashing a company on a product he knows nothing about and try to defer customers from purchasing said product by spreading lies.
Look at my joined date compared to yours. Not to mention I have been using EVGA cards long before I got on there to register that 750ti. I'm going to continue to bash them until the truth comes out and the people around here stop side stepping the issue. It is now my personal mission to spread this word. If they would have just been up front and honest from the beginning, we would have no problem. And that includes sending out a mass email to all registered users about the Thermal Pads. So yes, I am taking to any medium I can now to deter people away from this shady company. I work from home and have ALL day to sit here and do what is needed.
post edited by Scarlet-Tech - 2016/10/31 10:50:31
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new0ne
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:44:50
(permalink)
Why dont u just leave the forum if you are already happy with another company?
Good luck and bye
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acxcoolerssuck
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 10:55:53
(permalink)
mytwocents: i think evga should reveal the reasons of the caught fire cases in order to show ftw card can run in spec without additional pads.
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Jeff_ M
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 12:49:46
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acxcoolerssuck
mytwocents: i think evga should reveal the reasons of the caught fire cases in order to show ftw card can run in spec without additional pads.
They did a test and it performed within spec, articles on mobipicker.com and techpowerup.com are the first Google results, it won't let me post a link. I don't think it's entirely possible for EVGA to verify the cause of each and every claim, there are too many variables with each setup, and as demonstrated by some of the posts on this forum, it becomes hearsay pretty quickly. Someone could say they were running on a particular setting, but really they were doing something else entirely, etc. etc.
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HeavyHemi
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 12:57:40
(permalink)
ZCTxCHAOSx
drewskidrewsgv
I'm not turning this into anything. It's Mr. Loud Mouth up here ^^^that's deciding to come into a Forum and start bashing a company on a product he knows nothing about and try to defer customers from purchasing said product by spreading lies.
Look at my joined date compared to yours. Not to mention I have been using EVGA cards long before I got on there to register that 750ti. I'm going to continue to bash them until the truth comes out and the people around here stop side stepping the issue. It is now my personal mission to spread this word. If they would have just been up front and honest from the beginning, we would have no problem. And that includes sending out a mass email to all registered users about the Thermal Pads.
So yes, I am taking to any medium I can now to deter people away from this shady company. I work from home and have ALL day to sit here and do what is needed.
I see, so my join date means my comments are more valid than yours, right? I recently asked you to provide something backing your claims of a MAJOR ISSUE of VRM components failing across ALL EVGA 1080 and 1070 GPUs. You refused. Why is that?
EVGA E758/i7 980x 4.3ghz 1.36v 12GB Corsair Dominator 2000C9 GTX 980Ti w/GTX TITAN SC for PhysX Crucial M4 512GB SSD/2x WD RE4 Black 2TB Corsair H50 Cooler/Corsair AX1200/Window 10 Pro
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robmp11
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 14:26:55
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jlp209
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Re: Manufacturing fix for hot VRM issues?
2016/10/31 14:39:37
(permalink)
Everyone always points to that same photo of that burned card, lol. I haven't seen "hundreds of cards blowing up." I've seen hundreds of useless posts about cards blowing up. I'd be miffed if I had to apply thermal pads to my card, but it isn't the end of the world. You may learn something new by taking apart your card and applying the pads, and re-apply thermal paste to boot. Or, send it to EVGA and they'll take care of it. The more people who stop buying from EVGA, the quicker I'll receive my next card(s) from fewer people ordering ahead of me. Score.
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