EVGA

Lifetime warranty questions

Author
Post
Essentials Only Full Version
Teletuby
SSC Member
  • Total Posts : 751
  • Reward points : 0
  • Joined: 2010/07/26 14:55:11
  • Location: Lebanon Oregon
  • Status: offline
  • Ribbons : 0
2016/02/12 16:49:04 (permalink)
So I got a card a while back and the lifetime warranty and that card is still running but I'm in the market for a new card, thinking a 980ti but it's been a while and I'm out of the loop. Is it just as simple at checkout or registration to purchase it or is it certain items only?

i7 2600k @4.0Ghz, EVGA Z77 FTW, Evga GTX 660ti, Prolimatech Megahalems Rev.B CPU Cooler, Sea Sonic X-850



#1

5 Replies Related Threads
    _ParkerM
    EVGA Alumni
    • Total Posts : 38
    • Reward points : 0
    • Joined: 2015/12/06 18:06:00
    • Status: offline
    • Ribbons : 0
    Re: Lifetime warranty questions 2016/02/12 17:50:12 (permalink)
    Hello Teletuby,
     
    We no longer offer the lifetime warranty. Our cards now come with a transferable 3 year warranty that starts from the purchase date. You have to register the card at EVGA.com in order to use the warranty. This registration can be done at anytime within the 3 year period, and a late registration date does not affect your 3 year warranty. If you do like longer warranties however, you are able to purchase an extended warranty. An extended warranty can be purchased by the original owner within 90 days of purchase. 
    Here is our extended warranty page: http://www.evga.com/support/warranty/extended.asp
     
     
     
    #2
    Teletuby
    SSC Member
    • Total Posts : 751
    • Reward points : 0
    • Joined: 2010/07/26 14:55:11
    • Location: Lebanon Oregon
    • Status: offline
    • Ribbons : 0
    Re: Lifetime warranty questions 2016/02/13 00:18:50 (permalink)
    Well that sucks. So if I buy say the 10 year and 4 years in the card dies and is replaced, do I still get the remaining years applied to the replacement card or is that over and done and I'd have to buy a new replacement plan with the new card?

    i7 2600k @4.0Ghz, EVGA Z77 FTW, Evga GTX 660ti, Prolimatech Megahalems Rev.B CPU Cooler, Sea Sonic X-850



    #3
    Teletuby
    SSC Member
    • Total Posts : 751
    • Reward points : 0
    • Joined: 2010/07/26 14:55:11
    • Location: Lebanon Oregon
    • Status: offline
    • Ribbons : 0
    Re: Lifetime warranty questions 2016/02/13 00:19:58 (permalink)
    Never mind. Just seen the information. Thanks for clearing this up. As always evga has me covered.

    i7 2600k @4.0Ghz, EVGA Z77 FTW, Evga GTX 660ti, Prolimatech Megahalems Rev.B CPU Cooler, Sea Sonic X-850



    #4
    BrandonS
    EVGA Alumni
    • Total Posts : 678
    • Reward points : 0
    • Joined: 2016/01/28 13:52:01
    • Status: offline
    • Ribbons : 5
    Re: Lifetime warranty questions 2016/02/13 04:59:52 (permalink)
    I realize you found the answer, but for anyone else reading this the answer is yes, if you purchase a 10 year warranty and have to replace it 4 years in, you keep the 10 year warranty. All warranties, including limited lifetimes, are based on the original card and not the replacements; the only exception to this is a step-up. A card that started as a lifetime warranty but stepped up to a card with a 3 year only gets the 3 year warranty. 
    #5
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31001
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: Lifetime warranty questions 2016/02/13 06:24:34 (permalink)
    EVGATech_BrandonS
    I realize you found the answer, but for anyone else reading this the answer is yes, if you purchase a 10 year warranty and have to replace it 4 years in, you keep the 10 year warranty. All warranties, including limited lifetimes, are based on the original card and not the replacements; the only exception to this is a step-up. A card that started as a lifetime warranty but stepped up to a card with a 3 year only gets the 3 year warranty. 


    Just one more reason that EVGA has earned my loyalty as a customer.  Great warranty, service and communications. 

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

     https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #6
    Jump to:
  • Back to Mobile