lebel
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This is Jayztwocents video on the 1070/1080 issues. I have a lot of respect for his vids and feel this is the best video to date on this matter. Kudos to EVGA's CEO to say "We messed up" https://www.youtube.com/watch?v=URyG1OP8p8I GamersNexus: How to Install Thermal Pad Mod on EVGA GTX 1080 & 1070: https://www.youtube.com/watch?v=8DQYP0SN_Kk EDIT: I for one really respect how EVGA is now handling this situation. A lesser company could play it down or shirk away from a similar issue with poor moral or legal responsibilities. I would also like to add that problems can and will happen from time to time with high end components & EVGA has admitted dropping the ball on this. Its how a company handles itself determines my respect and whether to purchase from them again. I for one will stand by EVGA for how they look after their customers and no I'm definitely not a fanboy.
post edited by lebel - 2016/11/02 21:44:39
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FattysGoneWild
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 22:28:47
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This really sucks for people. Its a good thing EVGA is handling it right and standing by their products. How many CEO's admit "we messed up" face to face with a customer? Respect. Keep staying classy EVGA!
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stalinx20
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 22:53:07
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CoriolisAffectment
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 23:03:48
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I'm a new member, a new purchaser, and have in fact never previously purchased any kind of "high"-end video card. In fact, as I stated in another post, my 1080 FTW is still shrink wrapped on my parts shelf waiting for some other couple of things to arrive for my first ever "rig" to come together. I considered a few other cards but in the end I chose EVGA's implementation - admittedly, primarily because of the promised slow spin up profile of the fans that it ships with; but just as important was the community's perception of this company's customer service. That last bit is what sold me. I'm within my window to return this card, but I'm going to keep it. I'm going to apply the thermal pads and I'm going to check the VRAM pads as well....and indeed have already ordered an after market thermal pad product from a manufacturer in Germany (from a distributor in the USA but still a ridiculously expensive shipping proposition, not to mention the silly exchange rate and exorbitant cost of the thermal mitigation product in the first place) at my own expense. Why? Because I really like companies that stand behind their products. I find that to be honourable and that makes me proud to be an owner. Everyone makes mistakes. Learning from them is what makes us good human beings. :) Btw, that hybrid water cooler for the card looks pretty darn sweet. I wish I'd known about it earlier...anyway, I'm taking a good hard look at that once my wallet inflates a bit again.
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lebel
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 23:07:46
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Edit: Deleted
post edited by lebel - 2016/11/02 23:57:19
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phoenixst
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 23:09:00
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My thermal pads request is still "Your request is awaiting approval." Requested mine when the link went up.
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MenthuDk
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/02 23:15:02
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Yea its mostly Jayztwocents doing that i went with other than Asus parts here in my new build, this is my first build where i dont have any Asus parts at all in it. I wanted to try out some other brands and went with evga because Jayztwocents good words about evga, and then because the FTW card fits in so nice with the overall appearance of my build. But am i mad about all of this "drama" with evga and the FTW line, no not really. Because now a days hardware are really being pushed so hard and fare, to keep up with the performance people looking for today. Plus i like the way evga are handling this problem and dont try to cover it up, but really looking into it. So i can for sure say that with this problem at hand, it havent changed my view on evga and they are still on the "white list" of brand that i will by buying from in the future. So now its just to sit back and wait for the thermal pads to arrive and then take apart my card for the first time, but it had to come one day since im looking to do a full watercooled build.
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baconinabun
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 07:28:36
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ach shouldn't really matter as i plan to waterblock thing :D
Intel i7 5960x @ 3000Mhz @ 125strap x37 4625Mhz(OC) @ 1.30Vcore uncore 125strap x32 @ 1.30 Asus X99e-WS Custom water loop CPU only(atm) 1x420mm 1x120 mm Rads EVGA GeForce GTX 1080 FTW GAMING ACX 3.0(08G-P4-6286-KR) @ 2038Mhz(stableOC) Corsair Dominator Platinum DDR4 @ 3000Mhz @ 3878Mhz(OC) 15-17-17-35 (64GB)8x8GB sticks 1x Samsung 950PRO vNand series 250GB attached to ASUS converter directly to PCI-e Complex 3x Corsair Force3 SSD 128GB each(335GB) RAID0 1x WD Mechanical SATA6 1Tb 1x WD Mechanical USB3.0 1Tb Corsair AXi1200 Corsair Obisiden 750D 2x iiYama Prolight 27" 1ms 144hz Corsair K70 R.A.T.9 http://hwbot.org/user/scottiedog/ http://www.modsrigs.com/detail.aspx?BuildID=36016 [link=http://valid.x86.fr/7uai63][image]http://valid.x86.fr/cache/banner/7uai63.
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MSim
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 07:57:20
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EVGA locked other thread of people talking about this issue.
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TankClash
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 08:15:37
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Is this an isolated issue with the FTW edition or should I be worried about my 1070 sc gaming card...
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z1nonly
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 09:14:23
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There is another thread with a FLIR image of a non-backplate ACX unit and its temps are much better. I suspect the issue is more about the back plate creating an oven effect. Once the thermal pads are installed between the backplate and the card, the backplate can actually help temps, but with no contact, I think they actually heat the card up.
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evgacustomer01
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 10:14:43
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I think it's very annoying that neither EVGA nor Jayztwocents mentions anywhere that there are several batches of these cards in customer PCs that have faulty pads on the RAM. Apparently the thermal pads on the RAM are too thin to actually connect to the middleplate. Meaning, your RAM isn't properly connected to the cooling solution. And since there's a middleplate between the heatsink and the PCB, no air flow gets to the components. If you order a Thermalmod from EVGA, you get 2 pads: one for the backplate and one that goes between the middleplate and the heatsink. You do NOT get new pads for the RAM. Why is this the case? And why is no one mentioning this anywhere? If there's a gap between your RAM and the plate, the Thermalmod, as it is currently being offered, is NOT going to fix it.
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tommyv2
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 10:37:44
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evgacustomer01 I think it's very annoying that neither EVGA nor Jayztwocents mentions anywhere that there are several batches of these cards in customer PCs that have faulty pads on the RAM. Apparently the thermal pads on the RAM are too thin to actually connect to the middleplate. Meaning, your RAM isn't properly connected to the cooling solution. And since there's a middleplate between the heatsink and the PCB, no air flow gets to the components. If you order a Thermalmod from EVGA, you get 2 pads: one for the backplate and one that goes between the middleplate and the heatsink. You do NOT get new pads for the RAM. Why is this the case? And why is no one mentioning this anywhere? If there's a gap between your RAM and the plate, the Thermalmod, as it is currently being offered, is NOT going to fix it.
Yeah, this ^^^ Perfect time for EVGA to also include a bunch of 2mm pads for the RAM chips, too.
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brokencross
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 10:40:57
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Well guys, I contacted my retailer and they said they would perform an exchange. So I just got an MSI 1070. This doesn't mean I won't ever buy EVGA again, but it just seemed the right way to do this. At least for me.
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z1nonly
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 11:05:48
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Wouldn't the same thermal images that showed the VRM's getting hot also show the area where the vram is getting hot too....if there was a temp issue with the vram?
I have not seen any thermals indicate a vram het issue?
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Xfade81
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 11:13:09
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evgacustomer01
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 11:25:10
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z1nonly Wouldn't the same thermal images that showed the VRM's getting hot also show the area where the vram is getting hot too....if there was a temp issue with the vram?
I have not seen any thermals indicate a vram het issue?
What? Check Tom's Hardware test. Even on Metro Last Light Loop the Ram is almost over the spec limit. Without the slightest OC it's already at the limit. And Torture Loop is criticial. Also it takes way too long for the temp to drop because the cooling solution sucks. And here's food for thought: they most probably had a sample with properly installed pads on the RAM. If the pads on your RAM are not connecting the RAM to the plate...well guess why people have freezes and crashes?
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lebel
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 12:44:23
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brokencross Well guys, I contacted my retailer and they said they would perform an exchange. So I just got an MSI 1070. This doesn't mean I won't ever buy EVGA again, but it just seemed the right way to do this. At least for me.
I fully agree with you. I would of done the same in your position.
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Xfade81
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 13:17:27
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evgacustomer01
z1nonly Wouldn't the same thermal images that showed the VRM's getting hot also show the area where the vram is getting hot too....if there was a temp issue with the vram?
I have not seen any thermals indicate a vram het issue?
What? Check Tom's Hardware test. Even on Metro Last Light Loop the Ram is almost over the spec limit. Without the slightest OC it's already at the limit. And Torture Loop is criticial. Also it takes way too long for the temp to drop because the cooling solution sucks. And here's food for thought: they most probably had a sample with properly installed pads on the RAM. If the pads on your RAM are not connecting the RAM to the plate...well guess why people have freezes and crashes?
He means the chips around the core. Not the mosfets area. But he does not see that 3 of the ram chips are affected by the heat from those.
post edited by Xfade81 - 2016/11/03 13:21:17
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kevbeer
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 13:45:55
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-The VRM issue (i.e. fact that VRMs are not heatsinked by design) is a design issue. Arguably the design still works and I was going to live with it. Add the thermal pads when I recieved them. -NOW, the VRAM issue (i.e. pictures floating around that show the VRAM thermal pads are present but don't actually touch some and even most of the VRAMs) is an obvious quality issue. Luckily I just got the card last week from Frys...Can anyone recommend another 1070 model? I do not care so much about top OC nor noise as much as quality and reliability.
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evgacustomer01
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 13:46:54
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Yes there's a difference. If the thermal pads on those RAM chips closer to the mosfets aren't properly spaced to the plate, you will notice it a lot sooner. From silicone lottery to thermal pad lottery, thanks evga!
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 13:57:48
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brokencross Well guys, I contacted my retailer and they said they would perform an exchange. So I just got an MSI 1070. This doesn't mean I won't ever buy EVGA again, but it just seemed the right way to do this. At least for me.
I am very happy to hear that they switched out the card for you. Don't ever bpet anyone put you down for that, and I hope your card serves you very well. Please, let us know how it goes?
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kevbeer
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 13:58:35
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Oddly enough my previous card (asus r9 280x dcii top) had no heatsinks on VRM nor VRAM by design. It had known artifact issues when pushed. I was in the process of adding a copper midplate on the VRAMs (a mod I saw on youtube) but then a heatpipe was running right above one of the VRAMS so close that I couldn't reliably fit copper between them. So I called the whole mod off. Decided to upgrade days later, went with this 1070, only to stumble on these similar issues 2 days after purchase!
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lebel
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:02:02
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Remember thermal pads are a poor cousin for heat transference. So we have; Fans-plate-Pad-Vrm-PCB-Pad-Plate. So the Mid plate removes heat through the pads somewhat inefficiently. Some reports say people have cards with pads that are not fully or partially not touching this plate from the Vrm. So is the mid plate a just poor design here anyway?
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evgacustomer01
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:10:25
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I wish my retailer would take my EVGA card back. What card (1070) would you go for? Is there any sane manufacturer left who put proper cooling to all components?
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kevbeer
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:20:11
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lebel Remember thermal pads are a poor cousin for heat transference. So we have; Fans-plate-Pad-Vrm-PCB-Pad-Plate. So the Mid plate removes heat through the pads somewhat inefficiently. Some reports say people have cards with pads that are not fully or partially not touching this plate from the Vrm. So is the mid plate a just poor design here anyway?
I think you are blurring the two issues. Reports of "not touching fully" is at the VRAMs to VRAM thermal pads.
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lebel
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:28:33
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kevbeer
lebel Remember thermal pads are a poor cousin for heat transference. So we have; Fans-plate-Pad-Vrm-PCB-Pad-Plate. So the Mid plate removes heat through the pads somewhat inefficiently. Some reports say people have cards with pads that are not fully or partially not touching this plate from the Vrm. So is the mid plate a just poor design here anyway?
I think you are blurring the two issues. Best not to comment.
Bluring? I'm not sure you grasped my post. I will try to simplify it for you... 1)Fans- 2) plate- 3)Pad- 4)Vrm- 5)PCB- 6)Pad- 7)Plate Issue 1; 6)Pads - recommended, Evga will supply to help with better cooling Issue 2; 3)pads - some have reported that these have not been in full contact. My point 3; Isn't the mid plate just a bad design when they could of just used a standard proprietary heatsink to directly attached to all GPU, vrm/vram?
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:32:43
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lebel
kevbeer
lebel Remember thermal pads are a poor cousin for heat transference. So we have; Fans-plate-Pad-Vrm-PCB-Pad-Plate. So the Mid plate removes heat through the pads somewhat inefficiently. Some reports say people have cards with pads that are not fully or partially not touching this plate from the Vrm. So is the mid plate a just poor design here anyway?
I think you are blurring the two issues. Best not to comment.
Bluring? I'm not sure you grasped my post. I will try to simplify it for you... 1)Fans- 2)plate- 3)Pad- 4)Vrm- 5)PCB- 6)Pad- 7)Plate Issue 1; 6)Pads - recommended, Evga will supply to help with better cooling Issue 2; 3)pads - some have reported that these have not been in full contact. My point 3; Isn't the mid plate just a bad design when they could of just used a standard proprietary heatsink to directly attached to all GPU, vrm/vram?
His point was that the VRAM pads have either poor or no contact.. The VRM in every situation has shown to have full contact in every case.
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lebel
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 14:36:18
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Scarlet-Tech
lebel
kevbeer
lebel Remember thermal pads are a poor cousin for heat transference. So we have; Fans-plate-Pad-Vrm-PCB-Pad-Plate. So the Mid plate removes heat through the pads somewhat inefficiently. Some reports say people have cards with pads that are not fully or partially not touching this plate from the Vrm. So is the mid plate a just poor design here anyway?
I think you are blurring the two issues. Best not to comment.
Bluring? I'm not sure you grasped my post. I will try to simplify it for you... 1)Fans- 2)plate- 3)Pad- 4)Vrm- 5)PCB- 6)Pad- 7)Plate Issue 1; 6)Pads - recommended, Evga will supply to help with better cooling Issue 2; 3)pads - some have reported that these have not been in full contact. My point 3; Isn't the mid plate just a bad design when they could of just used a standard proprietary heatsink to directly attached to all GPU, vrm/vram?
His point was that the VRAM pads have either poor or no contact.. The VRM in every situation has shown to have full contact in every case.
So it was a typo lol, my bad....Maybe I will start saying those things beginning with V to be on the safe side
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kevbeer
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Re: Jayztwocents "EVGA FTW VRM Failures - What should you know"
2016/11/03 16:56:50
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Looking at vids of the founders edition 1070 card, the VRMS poke through a window in the midplate on that too (i.e. they are not heatsinked on founders card either.)
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