EVGA

Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart HELP

Author
damirdivalic
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2015/08/27 12:15:49
  • Status: offline
  • Ribbons : 0
2016/06/25 04:53:32 (permalink)
Hi guys, 
 
I have an issue while gaming. Sometimes my screen goes black and i hear weird sounds and my pc just shuts down and restart. I dont know where this is coming from and need your help! This usually happens while sometimes playing H1Z1. But i recently also caught it happen during CS:go. The screen went grey to black for a few seconds and then it stopped. I also dont know why this is happening. REALLY NEED YOUR HELP! Thanks in advance guys!
 
Damir
#1

10 Replies Related Threads

    Zuhl3156
    Omnipotent Enthusiast
    • Total Posts : 13061
    • Reward points : 0
    • Joined: 2010/03/23 12:52:50
    • Location: Kidnapped by Gypsies
    • Status: offline
    • Ribbons : 34
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 05:46:58 (permalink)
    It sounds like a TDR driver crash. Is your video board overclocked at all? Which drivers are you using and which version of Windows? Has this just started recently?
    #2
    damirdivalic
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2015/08/27 12:15:49
    • Status: offline
    • Ribbons : 0
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 06:17:08 (permalink)
    Uhm if u mean if i have my card overclocked i have not. Im using the 361.75 driver and my version of windows is windows 7 ultimate 64 bit. It started once during cs go , but my pc didnt shutdown, it only shuts down when i play h1z1. Thanks for the reply btw.
    #3
    Zuhl3156
    Omnipotent Enthusiast
    • Total Posts : 13061
    • Reward points : 0
    • Joined: 2010/03/23 12:52:50
    • Location: Kidnapped by Gypsies
    • Status: offline
    • Ribbons : 34
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 06:28:24 (permalink)
    I am using 368.39 right now and it seems stable for the games I am playing. Some games have know issues with crashing so try different drivers or check the game's forum for other players with similar problems. Scarlet-Tech would be the CSGO expert here as he plays that one frquently. There may be members here that play h1z1 too but I'm just not one of them.
    #4
    Tech_RayH
    SSC Member
    • Total Posts : 834
    • Reward points : 0
    • Joined: 2016/05/13 10:03:33
    • Status: offline
    • Ribbons : 7
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 07:10:29 (permalink)
    When you install the latest drivers, we recommend that first you remove the current drivers using a program called Display Driver Uninstaller (DDU), it is a free download you can find online. When you open this program you will be given launch options, select the option to restart into Windows Safe Mode, then the program will auto-open in Safe Mode, do clean and restart, then when the computer boots back into Windows, download and install the latest drivers.

    ...an untrammeled flow of words in an open forum.
    - Adlai E. Stevenson
     
    #5
    arestavo
    CLASSIFIED ULTRA Member
    • Total Posts : 6916
    • Reward points : 0
    • Joined: 2008/02/06 06:58:57
    • Location: Through the Scary Door
    • Status: offline
    • Ribbons : 76
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 07:13:18 (permalink)
    I'd try the basic troubleshooting steps stickied to the top of this forum - http://forums.evga.com/Ba...mode-etc-m2451023.aspx

    If those steps do not work (and I mean all of them) then it will likely be a power issue where your PSU isn't delivering consistent power and crashing your system.

    Testing the video card in another system or with a different PSU, or at a computer repair shop, will narrow it down.
    #6
    Zuhl3156
    Omnipotent Enthusiast
    • Total Posts : 13061
    • Reward points : 0
    • Joined: 2010/03/23 12:52:50
    • Location: Kidnapped by Gypsies
    • Status: offline
    • Ribbons : 34
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 07:17:16 (permalink)
    EVGATech_RayH
    When you install the latest drivers, we recommend that first you remove the current drivers using a program called Display Driver Uninstaller (DDU), it is a free download you can find online. When you open this program you will be given launch options, select the option to restart into Windows Safe Mode, then the program will auto-open in Safe Mode, do clean and restart, then when the computer boots back into Windows, download and install the latest drivers.


    I tried that for the first time yesterday and do you know what I got? The nVidia software is still in my Control Panel and I can't remove it manually because some file is now missing. I will try Driver Sweeper as soon as I get this upgrade finished for my nephew and if that doesn't work I guess I'll be stuck manually editting my Registry and deleting Folders.
    #7
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/25 17:59:23 (permalink)
    What are your full system specs? Don't forget to include make/model/age of psu.
    #8
    backdoc77
    Superclocked Member
    • Total Posts : 199
    • Reward points : 0
    • Joined: 2008/06/01 09:29:41
    • Status: offline
    • Ribbons : 0
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/26 08:05:04 (permalink)
    RMA, the card is defective.

    Asus Z170-AR
    Intel i7 6700K  
    Corsair Vengeance 16gb 3200 mhz  (9 9 9 24)  

    Asus GTX 1080
    Samsung 960 Pro 1TB M.2 SSD            
    Corsair TX850 Power 
    LG Blu Ray 10x RW CH10
    Corsair 570x Crystal Case
     

    Asus Rog Swift PG278Q Monitor
    Windows 10 Pro x64

    #9
    rla1999
    iCX Member
    • Total Posts : 292
    • Reward points : 0
    • Joined: 2011/08/17 18:59:17
    • Status: offline
    • Ribbons : 0
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/27 05:46:06 (permalink)
    damirdivalic
    Hi guys, 
     
    I have an issue while gaming. Sometimes my screen goes black and i hear weird sounds and my pc just shuts down and restart. I dont know where this is coming from and need your help! This usually happens while sometimes playing H1Z1. But i recently also caught it happen during CS:go. The screen went grey to black for a few seconds and then it stopped. I also dont know why this is happening. REALLY NEED YOUR HELP! Thanks in advance guys!
     
    Damir


    can you provide your system's hardware, windows version and NVIDIA driver you are currently using?   Could be a number of things...

    Chassis: Cooler Master HAF X (Blue Edition)
    CPU: I7 5930K
    MB: Gigabyte X99 Gaming G1
    RAM: 64GB's Corsair Vengeance LPX DDR4 2666MHz
    GPU: GTX 1080 TI FE
    PSU: 1000W Rosewill Extreme
    SSD: 480GB Kingston HyperX SATA III 6GB/s
    HDD: 2TB Seagate Barracuda + 4TB Western Digital
    MONITOR: Acer Predator XB271HU
    OS: Windows 10, Version 1607
    [/
    #10
    Zuhl3156
    Omnipotent Enthusiast
    • Total Posts : 13061
    • Reward points : 0
    • Joined: 2010/03/23 12:52:50
    • Location: Kidnapped by Gypsies
    • Status: offline
    • Ribbons : 34
    Re: Issue while gaming - Screen goes Black , crazy sounds play and pc shuts down/ restart 2016/06/27 06:33:11 (permalink)
    I had been looking around for others with h1z1 probelms and most have success by using the frame rate limiter and capping the FPS at 80 or below. Just a thought.
    #11
    Jump to:
  • Back to Mobile