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I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0

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SoCalGamer86
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2016/06/22 12:06:01 (permalink)
Thank you for your recent request for Step-up. We are sending this email to notify you of an update to the status of your Step-up request, which was submitted prior to June 21st of 2016 at 11AM PDT, for the product model 08G-P4-6181-KR.

Due to an unforeseen delay caused by higher than expected requests and limited availability for the 08G-P4-6181-KR Graphics card, we are updating you to the SC model 08G-P4-6183-KR at no additional cost. This card has the same hardware as the one requested, but it has been tested at faster speeds and factory overclocked for more performance out of the box.

We thank you for your patience throughout this process and please understand that no response is necessary to this email. You will be notified through email once you have reached the front of the Step-up queue and thank you for being an EVGA customer.

Sincerely,
EVGA Customer Support
Support@EVGA.com
post edited by SoCalGamer86 - 2016/06/22 17:57:34

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#1

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    xxthe_remedyxx
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:08:43 (permalink)
    And here I am waiting on the same card since May 31st.
    #2
    SoCalGamer86
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:09:49 (permalink)
    I submitted my request the day it released, which was the 27th I think
    #3
    jaydawg125
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:13:01 (permalink)
    Same here...I submitted my request on May 27th. just received the email from EVGA a little while ago
    #4
    SyZzLe
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:14:13 (permalink)
    Congrats!


    #5
    ruggerjb03
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:29:49 (permalink)
    Got the same email... let's get these bad boys in stock now!! By the time they are ready to ship I am sure the 1080Ti will be out ;)
     
    #6
    m.ferrari450
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:33:40 (permalink)
    Alright, nice to get an update and upgrade to boot!  This is exactly why I'm an EVGA customer.  I'm patient and perfectly fine waiting on my step up
    #7
    sethleigh
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 12:36:48 (permalink)
    Wow, good deal guys! I wonder how this will affect my ability to buy a 1080 SC from EVGA or Newegg in the next few days. Hmm.

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    #8
    jsgiii
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 13:41:24 (permalink)
    Hmm. . .Wondering if the same will happen for those in the 1070 Step-Up Queue for the 08G-P4-6171-KR. . .
    #9
    sasho_v56
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 15:14:17 (permalink)
    I got the same e-mail. Hopefully they will start shipping them soon!
    #10
    ck1bass
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 16:44:33 (permalink)
    Got my SC upgrade email too. Classy move EVGA!!

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    #11
    Chaos_21
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 17:17:01 (permalink)
    Jeeze...NICE!

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    #12
    rholdcroft99
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 18:36:18 (permalink)
    I got the same email.  Was pleasantly surprised to say the least.  Been patiently waiting, and am in no hurry as long as the card is good I'm good. EVGA, is a great company in my book. 
    #13
    Bobmitch
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 20:10:30 (permalink)
    That's why I only buy EVGA!  Not just  because of this...but they have supported me as much as I have supported them in the past 10 years.

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    #14
    XrayMan
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 20:19:16 (permalink)
     
    Wow. Gotta love it.           

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    #15
    dwoodward
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 20:36:24 (permalink)
    Excellent move on EVGA's part. Good to see.

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    stalinx20
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 20:48:08 (permalink)
    Nice work EVGA. Job well done indeed.
     

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    #17
    kb5266
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 20:58:05 (permalink)
    Can't get much better than this. Great job, and thanks EVGA team!

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    #18
    SAMOEDADDY
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/22 21:13:20 (permalink)
    Extra pumped about this!! Evga is absolutely the best!!
     

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    #19
    sasho_v56
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/27 15:49:39 (permalink)
    "We are happy to announce that your invoice has been verified for your Step-Up and you may now submit payment for this Step-Up."
    Unfortunately for some reason the site declines all my payment attempts (2 credit cards and 1 bank account). I called customer service and they said that I'm entering something incorrect... They can't  process my payment over the phone nor do they accept paypal or any other form of payment. I don't know what to do now... :(
    #20
    SoCalGamer86
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/27 16:11:24 (permalink)
    This is my first step-up so I'm not sure, is there a friend that can use their card, and you pay them in cash? Also, are you getting the 1080 SC ACX 3.0? I'm still in queue since May 27th
    #21
    sasho_v56
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/27 16:14:00 (permalink)
    It all worked out after I logged out completely and signed in again. I guess it was some bug on their website that was causing the issue. I was upgraded to SC, so yeah, that's what I'm getting. 
    #22
    delta7
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/27 16:16:50 (permalink)
    Got the same e-mail.
    Awesome company to do business with. Thankyou EVGA!
     

     
     
     
     
     
     
     
     
     
     
     
    #23
    SoCalGamer86
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/27 16:24:30 (permalink)
    Ya, I got upgraded to the SC, so I should be getting that email soon 👍🏻
    #24
    venom4911
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/29 05:14:16 (permalink)
    sasho_v56
    "We are happy to announce that your invoice has been verified for your Step-Up and you may now submit payment for this Step-Up."
    Unfortunately for some reason the site declines all my payment attempts (2 credit cards and 1 bank account). I called customer service and they said that I'm entering something incorrect... They can't  process my payment over the phone nor do they accept paypal or any other form of payment. I don't know what to do now... :(




    they should accept paypal. i originally used a CC for my pre order of the 1080 ftw and my stupid bank declined it thinking it was a fraudulent charge. EVGA called me about it and I asked them if I could use paypal (my bank was closed at the time so I couldn't call them). EVGA sent me a paypal link through email and a few hours later my card shipped.
    #25
    sasho_v56
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    Re: I got an e-mail update on the Step-Up to the EVGA GTX 1080 ACX 3.0 2016/06/29 07:32:48 (permalink)
    When I called the sales department and asked specifically about paypal the representative said they don't accept any other forms of payments apart from what's available on the website. There was no manager in the office at that time, so he recommended that I kept trying and if it didn't work to give them a call next day when a manager would have been there. I guess the paypal option has to be authorized by a manager so that's why he couldn't offer it to me. But anyways I was able to make the payment after I logged out and logged in again so it's all good now. I shipped my old card yesterday and hopefully I'll get my new card by the end of next week :)
    #26
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