TheNerd
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OK so I had replaced every part in my case other then the CD/DVD drives and my system sill restarts with no warning. How can I get this to stop it only happens like once a week or two that I can tell but still it shouldn't do it at all.
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bcavnaugh
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Re: I am at a loss
2017/02/21 10:08:08
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Take the MB out of the Case and Test, may just be a Ground somewhere in the Case.
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Sajin
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Re: I am at a loss
2017/02/21 11:36:15
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bcavnaugh Take the MB out of the Case and Test, may just be a Ground somewhere in the Case.
+1
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Cool GTX
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Re: I am at a loss
2017/02/21 11:56:57
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Have you tried this ? Microsoft Community answer Disable Fast Startup. I fixed this issue with these steps: - go Control Panel
- Power Options
- Choose what the power buttons do
- Change settings that are currently unavailable
- uncheck "Turn on fast startup (recommended)"
- save changes.
Also, go to advanced power settings -> Sleep -> Allow wake timers and disable it.
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TheNerd
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Re: I am at a loss
2017/02/21 13:21:17
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Yeah it was doing it with my old parts in it but more often so that's why I replaced all but the cd/dvd drives but still does it but just not as often. hmm if the board was grounded wouldn't it do it more often. does anyone know how to open and read the mini dump it created and is willing to look threw it to see what it says from the restart..
AMD Ryzen 7 3800X, G.SKILL Trident Z 3600Mhz 32GB ,Crossair MP600 1TB, EVGA GeForce GTX 1070 FTW, ASUS ROG STRIX X570, EVGA DG-86 Case, EVGA CLC 280, Supernova 750 G5, Win 10 x64 Affiliate Code: RZM-VU6-0TKA
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Sajin
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Re: I am at a loss
2017/02/21 13:24:17
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TheNerd anyone know how to open and read the mini dump it created and is willing to look threw it to see what it says from the restart..
I can do that. Does the issue stop if you disconnect your old cd/dvd drives?
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bcavnaugh
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Re: I am at a loss
2017/02/21 13:28:18
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TheNerd Yeah it was doing it with my old parts in it but more often so that's why I replaced all but the cd/dvd drives but still does it but just not as often. hmm if the board was grounded wouldn't it do it more often. does anyone know how to open and read the mini dump it created and is willing to look threw it to see what it says from the restart..
I use BlueScreenViewer for dmp files. " hmm if the board was grounded" your MB is grounded to the case by the offsets and needs to be. The grounding would be somewhere else lile an extra offset the should not be on the case or a extra long solder on the MB touching the case. It even could be a pinched wire between the MB and Case. Also you have code [/a in your signature that is changing the view.
post edited by bcavnaugh - 2017/02/21 13:33:47
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Sajin
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Re: I am at a loss
2017/02/21 13:38:18
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bcavnaugh
TheNerd Yeah it was doing it with my old parts in it but more often so that's why I replaced all but the cd/dvd drives but still does it but just not as often. hmm if the board was grounded wouldn't it do it more often. does anyone know how to open and read the mini dump it created and is willing to look threw it to see what it says from the restart..
I use BlueScreenViewer for dmp files.
Good suggestion. BlueScreenViewer is a great tool for quick reads of the dump files, however, I like using windbg myself as it provides more info, and can be used to track down the root cause. One time bluescreenviewer didn't provide me with which driver was causing the issue, so I used windbg to check the .dmp file, and it showed which driver was the cause.
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TheNerd
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Re: I am at a loss
2017/02/21 13:41:54
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Sajin
TheNerd anyone know how to open and read the mini dump it created and is willing to look threw it to see what it says from the restart..
I can do that. Does the issue stop if you disconnect your old cd/dvd drives?
haven't tried that but how do you want me to send the dump file so when I get off work in the next 7 hours is a link for one drive OK.
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Sajin
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Re: I am at a loss
2017/02/21 13:42:32
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A link from your one drive is fine.
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TheNerd
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Re: I am at a loss
2017/02/21 13:43:22
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Even if I can open it my self I have no Idea what too look for would there be arrows pointing to the problem lol
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TheNerd
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Re: I am at a loss
2017/02/21 13:43:52
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Sajin A link from your one drive is fine.
coo thanks for doing this.
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Sajin
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Re: I am at a loss
2017/02/21 13:44:33
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TheNerd
Sajin A link from your one drive is fine.
coo thanks for doing this.
No problem.
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TheNerd
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Re: I am at a loss
2017/02/21 13:44:55
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Should it be the mini dump or the main dump file
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Sajin
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Re: I am at a loss
2017/02/21 13:46:34
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TheNerd Should it be the mini dump or the main dump file
Upload any/all files located in the following folders... C:\Windows\LiveKernelReports & C:\Windows\Minidump
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TheNerd
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Re: I am at a loss
2017/02/21 13:47:30
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KenMcC
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Re: I am at a loss
2017/02/21 13:49:59
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BCavnaugh: Yes, I agree. If the dump is not a solution present, Remove motherboard and place on cardboard or wood connect your power with all cards and all cables connected. My be an issue as you said it only happens once a week... good luck
KenMcC Z170 Classy K; i7-6700 CPU, Corsair CMK16GX4M2A2400C14 Seasonic SSR-360GP 360W; Samsung 950 Pro M.2 256 GB Samsung 850 Evo 500 GB SATA Samsung 850 Evo 256 GB SATA Samsung SSD 840 Series 250 GB SATA Samsung 860 EVO 1 TB SATA Windows 10 x64 Prof.
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bcavnaugh
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Re: I am at a loss
2017/02/21 14:15:49
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KenMcC BCavnaugh: Yes, I agree. If the dump is not a solution present, Remove motherboard and place on cardboard or wood connect your power with all cards and all cables connected. My be an issue as you said it only happens once a week... good luck
Thanks, Sajin has got the ball now and I will wait for his review.
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TheNerd
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Re: I am at a loss
2017/02/21 22:42:33
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Cool GTX Have you tried this ? Microsoft Community answer Disable Fast Startup. I fixed this issue with these steps:
- go Control Panel
- Power Options
- Choose what the power buttons do
- Change settings that are currently unavailable
- uncheck "Turn on fast startup (recommended)"
- save changes.
Also, go to advanced power settings -> Sleep -> Allow wake timers and disable it.
Where is advanced power settings I cant find it
AMD Ryzen 7 3800X, G.SKILL Trident Z 3600Mhz 32GB ,Crossair MP600 1TB, EVGA GeForce GTX 1070 FTW, ASUS ROG STRIX X570, EVGA DG-86 Case, EVGA CLC 280, Supernova 750 G5, Win 10 x64 Affiliate Code: RZM-VU6-0TKA
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Sajin
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Re: I am at a loss
2017/02/22 00:40:39
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I looked at your memory dumps that you sent me via PM. The dumps show 0x116 & 0x3b stop codes. Recommendations at this time would be to your ram manually to 2133 MHz with the correct timings & voltage as your 6700k is only rated to run at a max of 2133 MHz on the integrated memory controller.
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TheNerd
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Re: I am at a loss
2017/02/22 01:02:44
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How would I do that I forgot how do I get in the bios with the z170 ftw mb
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Sajin
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Re: I am at a loss
2017/02/22 01:07:48
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TheNerd How would I do that I forgot how do I get in the bios with the z170 ftw mb
You can do that on the memory tab inside the bios. To access the bios all you need to do is to start tapping the del key after rebooting the computer.
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TheNerd
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Re: I am at a loss
2017/02/22 10:29:02
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I set it to auto it reads 2133 would the timings be the same for the 3200 as for the 2133? I usually use the xmp in the bios I tried to go to the gskill website but it doesn't seem to be working at the moment. In auto would it pick the right timings already. this is my memory part number F4-3200C16D-16GTZB
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KenMcC
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Re: I am at a loss
2017/02/22 11:02:46
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Timings from the Mem Sticks should work at the lower speed.. I assume they are 16-18-18-38-2N. If they work, you could look at a slower version of G.Skill and see what their timing is set for. Google would give you the timings, if you have the part numbers of the slower mem.
KenMcC Z170 Classy K; i7-6700 CPU, Corsair CMK16GX4M2A2400C14 Seasonic SSR-360GP 360W; Samsung 950 Pro M.2 256 GB Samsung 850 Evo 500 GB SATA Samsung 850 Evo 256 GB SATA Samsung SSD 840 Series 250 GB SATA Samsung 860 EVO 1 TB SATA Windows 10 x64 Prof.
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Sajin
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Re: I am at a loss
2017/02/22 11:03:47
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Timings for your ram is 16-18-18-38 @ 1.35v. In auto mode the timings/voltage are most likely set incorrectly.
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Cool GTX
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Re: I am at a loss
2017/02/22 11:18:27
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TheNerd
Cool GTX Have you tried this ? Microsoft Community answer Disable Fast Startup. I fixed this issue with these steps:
- go Control Panel
- Power Options
- Choose what the power buttons do
- Change settings that are currently unavailable
- uncheck "Turn on fast startup (recommended)"
- save changes.
Also, go to advanced power settings -> Sleep -> Allow wake timers and disable it.
Where is advanced power settings I cant find it
Google is a handy tool to use for searches HowtoGeek Power Planexcerpt: In the Power Options window, click “Change plan settings” next to a plan–like the Balanced plan, for example–and then select “Change advanced power settings.” The drop-down box at the top of this window lets you switch between power plans, so you can see exactly which settings are different between plans.
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TheNerd
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Re: I am at a loss
2017/02/22 11:19:08
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well since xmp is set to 16-18-18-38 I can just set the 3200 to 2133 in xmp and leave the rest the same? cuz there are more numbers there and I don't se a T2 anyware
AMD Ryzen 7 3800X, G.SKILL Trident Z 3600Mhz 32GB ,Crossair MP600 1TB, EVGA GeForce GTX 1070 FTW, ASUS ROG STRIX X570, EVGA DG-86 Case, EVGA CLC 280, Supernova 750 G5, Win 10 x64 Affiliate Code: RZM-VU6-0TKA
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Sajin
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Re: I am at a loss
2017/02/22 11:28:44
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TheNerd well since xmp is set to 16-18-18-38 I can just set the 3200 to 2133 in xmp and leave the rest the same? cuz there are more numbers there and I don't se a T2 anyware
Yes, you could try that. If you continue to have issues then I would recommend setting the ram up manually.
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TheNerd
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Re: I am at a loss
2017/02/22 23:26:13
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I was told by someone that pulling out the MB battery might fix it what does that do to pull it out for 10-15 seconds. But I did what everyone said to do so far will get back if it happens again.
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Sajin
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Re: I am at a loss
2017/02/23 02:33:31
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Pulling the battery will reset the cmos.
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