Getting a 1070 FTW in the mail next week - RMA thermal pad question

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qbvbsite
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2016/11/08 08:33:56 (permalink)
Hey,
   I just ordered a 1070 FTW and was wondering if there is any cost to RMA it to get thermal pads installed (if they are indeed missing) and if I opt'd for a cross-ship will I be recieving a new card and not a refurbished one? Thanks for your help.
 
--James
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    ilyama
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/08 08:46:16 (permalink)
    If you have your card since a week only, you can simply ask an exchange were you bought the graphic card no ?
    #2
    qbvbsite
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/08 09:21:43 (permalink)
    Nope as I would have to pay for return shipping.
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    carb1de
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/08 09:22:35 (permalink)
    you'll still worry as to whether your card can dissipate the VRM temps through a bit of tin as opposed to an integrated solution like other cards.
     
    skip the acx cooler this time round, get a refund. it's not worth the headache
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    qbvbsite
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/08 10:20:53 (permalink)
    The no headache really if they cross ship and would probably be more of a pain to return/refund as it would cost me in shipping. Just wanted to confirm that EVGA will send a new card and cover the shipping costs. I have heard nothing but good things about EVGA so i'm fine with my choice in card just want to nip this little issue in the butt.
     
    --James
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    Sajin
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/08 13:17:07 (permalink)
    Yes, you should get a new card since you're within the first 30 days of purchase. Will evga cover the shipping costs? Maybe. You'll need to ask them... http://www.evga.com/about/contactus/


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    Ryukenwulf
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    Re: Getting a 1070 FTW in the mail next week - RMA thermal pad question 2016/11/09 05:01:50 (permalink)
    Yeah but you a refund you will get immediately, while if EVGA is busy you could wait weeks for it to be sorted by them?
     
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