EVGA

GTX970 ACX 2.0

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Swissmike
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2015/02/28 12:27:47 (permalink)
Hi,
 
I have lots of BSOD since i've installed this card.
 
Crash Dump Analysis :
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 28.02.2015 19:51:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022815-5631-01.dmp
This was probably caused by the following module: (nvlddmkm+0x7A3F38)
Bugcheck code: 0x116 (0xFFFFFA8013EF7010, 0xFFFFF88008BF2F38, 0xFFFFFFFFC000009A, 0x4)
Error:
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product:
company:
description: NVIDIA Windows Kernel Mode Driver, Version 347.52
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.52 , NVIDIA Corporation).
Google query:

 
Today, playing World of Warcraft and my computer crashed 6-7 times with same error message.
 
Help ^^
 
Thx.
 

i7-4790k @ 4.00ghz | ASUS MAXIMUS VII RANGER | G.Skill DDR3 2133Mhz 16Gb | Samsung 850 Pro Basic 512GB | 3TB WD Green HDD | EVGA Geforce GTX 970 ACX 2.0 | Corsair RM650 | Corsair Graphite 780T

#1

6 Replies Related Threads

    bdary
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    Re: GTX970 ACX 2.0 2015/02/28 12:34:47 (permalink)
    Looks to be a driver error.
     
    If running PrecX or MSI AB, return to default, close the program, and reboot.
     
    Run the graphics driver installer again in custom mode.  Make sure to put a check mark in the "clean install" box.  After the install is finished, reboot & test things out without PrecX or AB running.  If all is good you can launch either of those programs if you choose.
     
    BTW, Welcome to the Forum...


     
     
     
     
     
     
     
     
     
    #2
    BulletWound
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    Re: GTX970 ACX 2.0 2015/02/28 13:00:44 (permalink)
    Download DDU - http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
     
    Display Driver Uninstaller (DDU) is a driver removal utility that can help you completely uninstall all NVIDIA drivers and packages from your system, without leaving leftovers behind (including registry keys, folders and files, driver store).
     
    Once that is done, try reinstalling the latest driver!
     
     
     

    i7-3770K | Gigabyte GA-Z77X-UD5H | Crucial Ballistix Sport 16GB DDR3 1600Mhz | Samsung 840 Pro Series 256GB | EVGA Geforce GTX 980 SC ACX 2.0 | EVGA SuperNOVA 850 G2 | Corsair Obsidian Series 450D
     
     
    #3
    Swissmike
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    Re: GTX970 ACX 2.0 2015/03/09 02:52:00 (permalink)
    Following your instructions but same issue...

    i7-4790k @ 4.00ghz | ASUS MAXIMUS VII RANGER | G.Skill DDR3 2133Mhz 16Gb | Samsung 850 Pro Basic 512GB | 3TB WD Green HDD | EVGA Geforce GTX 970 ACX 2.0 | Corsair RM650 | Corsair Graphite 780T

    #4
    Sajin
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    Re: GTX970 ACX 2.0 2015/03/09 08:33:51 (permalink)
    You got a BSOD of 0x116...
     
    BSOD 0x116 & 0x117 causes:
     
    #1 Bad video driver or corrupt video driver.
    #2 Defective video card.
    #3 Insufficient power to GPU, defective PSU.
     
     Solutions to the above problems:
     
    #1 Preform a clean installation of the latest video drivers...
    1. Uninstall Precision X/Afterburner if installed, make sure to select "no" to saving profiles if asked.  Reboot the PC now if you had to uninstall PX or Afterburner.
    2. Download & save graphics driver 347.52 to your desktop. Run the graphics installer located on your desktop once the download is complete. 
    3. Select custom advanced install, under custom installation options uncheck all options except the physx system software, if you have a 3D capable monitor and would like to use 3D at some point please select both 3D options, check mark perform clean install, then click next to install the driver, reboot when asked.
     Option 2: Test all older video drivers to see if they produce the same BSOD.
     
    #2 Reduce video card clock speeds using msi afterburner to see if it helps get rid of BSOD. I recommend reducing the clocks by 105 on both the core & memory. Leave afterburner open while testing.
    Option 2: Test the video card in another computer to see if you can replicate the BSOD.
    Option 3: Use a known working video card in your system to see if you can replicate the BSOD.
    Option 4: Take the defective video card to a local computer repair shop to have it tested if you don't have another machine to test with.
    Option 5: RMA the card.
     
    #3 Check and make sure the PSU PCI-E power cables are tightly secure to the GPU & PSU.
    Option 2: Check and make sure the PSU is putting out the correct voltage to the GPU while under load. PSU Testinghttp://forums.extremeoverclocking.com/t137886.html (You will need a Digital Multimeter for testing your PSU. You want all three rails to be within ATX spec, ATX Specification: 12V: 11.40 to 12.60,  5V: 4.75 to 5.25,  3V: 3.135 to 3.465. If any of your rails hit the minimum spec I would replace the PSU with a new one.)   
    HOW TO: Properly load your system when checking PSU voltages.    
    #1 Download & Install Prime95   
    #2 Download & Install Unigine Heaven 4.0.   
    #3 Open both Prime95 & Heaven 4.0 (Run Small FFT test for Prime95. Run Heaven 4.0 @ 1280x1024 windowed mode. Run both of these tests at the same time while checking voltages.)
    Option 3: RMA the PSU.
     
     
    Other things to try:
     
    #1 Run GPU fans at maximum speed while playing your games.
    1. Download and install MSI Afterburner.
    2. Launch afterburner and set the fan speed (%) slider all the way to max.
    3. Click apply to bring changes you've made into effect. Fan should get louder at this point.
    4. Test games. Leave afterburner open while testing.
     
    #2 Modify TDR timeout period via windows registry.
    • Exit all Windows based programs.
    • Press Windows Key+R, type regedit in the Search box, and hit enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    Browse to and then click the following registry subkey: 
    • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\GraphicsDrivers
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers 
    On the Edit menu, click New, and then select the following registry value from the drop-down menu specific to your version of Windows (32 bit, or 64 bit): 

    For 32 bit Windows:

    1. Select DWORD (32-bit) value.
    2. Type TdrDelay as the Name and click Enter.
    3. Double-click TdrDelay and input "A" without the quotes for the Value data and click OK.
    4. Close the registry editor and then restart your computer for the changes to take affect

    For 64 bit Windows:
    1. Select QWORD (64-bit) value.
    2. Type TdrDelay as the Name and click Enter.
    3. Double-click TdrDelay and input "A" without the quotes for the Value data and click OK.
    4. Close the registry editor and then restart your computer for the changes to take affect.
    post edited by Sajin - 2020/02/27 12:04:06
    #5
    Swissmike
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    Re: GTX970 ACX 2.0 2015/03/10 04:22:06 (permalink)
    Many thanks for your advices.
     
    After making some tests, it appears than my computer crash only in Blizzard Games...and only if Nvidia DSR applied.
    I changed my resolution in 1920x1080 and no more crash.
    Hope this will help other people.
     
    P.S Sorry for my English...i'm from the french part of Switzerland :-p

    i7-4790k @ 4.00ghz | ASUS MAXIMUS VII RANGER | G.Skill DDR3 2133Mhz 16Gb | Samsung 850 Pro Basic 512GB | 3TB WD Green HDD | EVGA Geforce GTX 970 ACX 2.0 | Corsair RM650 | Corsair Graphite 780T

    #6
    bdary
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    Re: GTX970 ACX 2.0 2015/03/10 08:15:31 (permalink)
    Swissmike
    Many thanks for your advices.
     
    After making some tests, it appears than my computer crash only in Blizzard Games...and only if Nvidia DSR applied.
    I changed my resolution in 1920x1080 and no more crash.
    Hope this will help other people.
     
    P.S Sorry for my English...i'm from the french part of Switzerland :-p


    Glad to hear you got it resolved...


     
     
     
     
     
     
     
     
     
    #7
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