Well, got my GTX480 from step up the card is running great. Ran it for a couple of days and gamed hard with it. I'm very pleased with the performance of the card, but I ran in to a problem.
I purchased an EK waterblock for the GTX480 that I was planning to put on the card however to my surprise one of the 17 screws on the back of the card was completely stripped, but I mean stripped down to almost a round circle instead of the normal cross on the phillips screw.
I have no problems taking the stock heatsinks off as I've done it many times, but I've naver had to take out a stripped screw and I don't even want to try to be honest as I'm afraid of physically damaging the card.
Do I have any options? Is an RMA acceptable on a stripped screw? I got a pretty EK waterblock wating to cool the card down and I can't put it on because of this setback. :( I'm at a lost and don't know what to do.
Can someone from EVGA tech advice on my options if any?
Thank you much in advance!