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GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recovered.

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Wisoo
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2015/07/27 15:58:59 (permalink)
Some backstory. 

I used to have an ASUS GTX 670 which sometimes had driver crashes when playing games (Display driver nvlddmkm stopped responding and has successfully recovered). I googled this error and read that I should try underclocking the card, which "fixed" my issue and removed the crashes completely, so I figured the card must be unstable. 
I bought all the computer parts from a store so the entire computer was "brand new" at the time, apart from the GPU which I bought from a friend. He didn't have a receipt so I couldn't RMA it but I figured "hey, a 50 mhz underclock won't affect FPS that much" and kept using it for a little over two years. Then two weeks ago it died on me. 
 
Another friend let me borrow his MSI GTX 970 GAMING while waiting for my new card, which to my discontent also made my display drivers crash when gaming. I figured that his card could be unstable too, so I didn't bother trying to fix the issue. 

A few days ago I got my new card, an EVGA GTX 970 SSC ACX2.0+ card, which, as you probably already have guessed, also causes the display driver nvlddmkm issue for me. I immediately tried changing the gpu clock offset by -215 mhz in EVGA Precision, but it did not solve the issue. Still crashes. 
 
So here I am, asking for help from people who are a lot better at this than me.
What do you think, could all cards have been unstable? Or is it more likely that some other piece of hardware is causing the issue? I have already tried formating my computer as well as a different version of windows 7, but the problem is still there. 

My parts: i7 3770k stock, Samsung 256GB 830 basic, Gigabyte GA-Z77X-DH3, Corsair 16GB DDR3 Vengeance, Fractal Design 650W Newton R2. Running Windows 7 Ultimate 64-bit with SP1. 
post edited by Wisoo - 2015/07/27 16:04:40
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    evilmustang66
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/27 17:27:39 (permalink)
    do a clean install of the latest drivers from nivida
    when you uncheck all but driver and pyhsx also check perform clean istall box after it done restart

     http://heatware.com/eval.php?id=81289  

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    Sajin
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/27 17:47:38 (permalink)
    Try driver 353.38. If driver 353.38 doesn't help check your psu voltages to make sure they're stable when the system is under load.


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    Erik
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/27 18:54:32 (permalink)
    If it's been a problem for a long time now, you're likely looking at a component in the system causing the instability.  Could be related to either the motherboard or the PSU, both are the next likely suspects.
     
    What you can do for the time being (without having parts to test with) is using another slot on the motherboard or using different PCIe power cables on the power supply.  The latter has come up several times as being a problem.
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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/28 02:18:37 (permalink)
    I doubt a specific driver would solve the issue (or a clean driver install) since I've had this problem for 2,5 years now. I always update my drivers when a new version comes out, and I've formated my computer a few times which forces me to do a clean driver install. 

    I was thinking it's probably the mobo or the PSU too, but I have no clue how to check the PSU voltages while gaming. I can and will however try different cables and different outputs on my modular PSU, I'll report back when I've tested it. 

    I also googled a bit and found some mentions of TdrDelay, Core Enchancements and similar stuff, should I look into this too or is it pointless? 
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    Mestar
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/28 03:52:47 (permalink)
    You should ask around if you can borrow another (a known good) PSU to test your system with. Pretty painless and will rule out a bad PSU, next one in line being a bad MoBo.
    It could be software problem too if you never reinstalled Windows during or after using the 760. Maybe you having problems with the 760 AND the 970 is a coindicence, but it's far more likely that either your PSU or your MoBo isn't providing sufficient power.
    post edited by Mestar - 2015/07/28 03:56:31

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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/28 04:38:20 (permalink)
    How can I check if the PSU voltages are stable or not?
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    Sajin
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/28 08:48:21 (permalink)
    Wisoo
    How can I check if the PSU voltages are stable or not?


    PSU Testing: http://forums.extremeoverclocking.com/t137886.html You will need a Digital Multimeter for testing your PSU. You want all three rails to be within ATX spec, ATX Specification: 12V: 11.40 to 12.60,  5V: 4.75 to 5.25,  3V: 3.135 to 3.465. If any of your rails hit the minimum spec I would replace the PSU with a new one.  
    HOW TO: Properly load your system when checking PSU voltages.    
    #1 Download & Install Prime95   
    #2 Download & Install Unigine Heaven 4.0.   
    #3 Open both Prime95 & Heaven 4.0 Run Small FFT test for Prime95. Run Heaven 4.0 @ 1280x1024 windowed mode. Run both of these tests at the same time while checking voltages.  


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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/07/30 06:27:29 (permalink)
    Since I still can't find what causes the crashes and since it's pretty random and hard to test (only happen in some games, and sometimes after 10 minutes, sometimes after 5 hours) I've decided to get professional help next week. It's rather cheap where I live, 30€ for a full system test both hardware and software. 

    I'll update the thread when I know what caused my error. 
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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 08:08:38 (permalink)
    Update
     
    The service center had my computer for a week. They tested the memory, PSU, GPU, CPU. They ran Unigine Heaven/Valley (can't remember which) for 16 hours straight without a single display driver crash. 
    I take my computer home and start GTAV. After playing for 3 hours my display drivers crash. So I clean out the old drivers, and install the newest ones and play Witcher 3. After 20 minutes the display drivers crash again. So I try my other PCI-E port on the motherboard, yet they keep crashing. 

    I have no idea what's wrong and why this keep happening, when the service center managed to run 3dmark/unigine/prime95 etc etc for hours without issues. The only things they didn't test was the SSD and the Mobo, but they didn't see any use in doing that when they couldn't find any issues. 
    Does anyone have any idea, any clue as to what could be wrong? 
     
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    Squall_Rinoa86
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 12:11:53 (permalink)
    Wisoo
    Update
     
    The service center had my computer for a week. They tested the memory, PSU, GPU, CPU. They ran Unigine Heaven/Valley (can't remember which) for 16 hours straight without a single display driver crash. 
    I take my computer home and start GTAV. After playing for 3 hours my display drivers crash. So I clean out the old drivers, and install the newest ones and play Witcher 3. After 20 minutes the display drivers crash again. So I try my other PCI-E port on the motherboard, yet they keep crashing. 

    I have no idea what's wrong and why this keep happening, when the service center managed to run 3dmark/unigine/prime95 etc etc for hours without issues. The only things they didn't test was the SSD and the Mobo, but they didn't see any use in doing that when they couldn't find any issues. 
    Does anyone have any idea, any clue as to what could be wrong? 
     


     Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 12:54:27 (permalink)
    Squall_Rinoa86
     
    Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




    I have tried those drivers and they give me the crashing nvidia nvlddmkm too. I'm thinking the culprit must be the motherboard, but I don't know for sure and where I live (Sweden) it's currently extremely hard to find motherboards with the 1155 socket. Then again, it could just as well be something else I guess
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    Squall_Rinoa86
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 13:04:55 (permalink)
    Wisoo
    Squall_Rinoa86
     
    Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




    I have tried those drivers and they give me the crashing nvidia nvlddmkm too. I'm thinking the culprit must be the motherboard, but I don't know for sure and where I live (Sweden) it's currently extremely hard to find motherboards with the 1155 socket. Then again, it could just as well be something else I guess




    Hm... Try redoing windows and starting back with your files backed up? That way you can rule out windows?

    Only other things I can say is check Bios for your motherboard.

    Other option is making sure your PCI-E slots for GPU's are 3.0? Also run Samsung Magician and see what you can do/see what it says.

    Also I didn't catch what windows your using.
    post edited by Squall_Rinoa86 - 2015/08/10 13:09:44




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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 13:08:33 (permalink)
    Squall_Rinoa86
    Wisoo
    Squall_Rinoa86
     
    Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




    I have tried those drivers and they give me the crashing nvidia nvlddmkm too. I'm thinking the culprit must be the motherboard, but I don't know for sure and where I live (Sweden) it's currently extremely hard to find motherboards with the 1155 socket. Then again, it could just as well be something else I guess




    Hm... Try redoing windows and starting back with your files backed up? That way you can rule out windows?




    I have formatted my C: drive and reinstalled windows. It didnt help... I have also removed all other disk drives from my computer, as well as the sound card, but the issue still remains. 
    The wierd thing is that unigine won't cause my drivers to crash, but new games will. 
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    Squall_Rinoa86
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 13:12:42 (permalink)
    Wisoo
    Squall_Rinoa86
    Wisoo
    Squall_Rinoa86
     
    Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




    I have tried those drivers and they give me the crashing nvidia nvlddmkm too. I'm thinking the culprit must be the motherboard, but I don't know for sure and where I live (Sweden) it's currently extremely hard to find motherboards with the 1155 socket. Then again, it could just as well be something else I guess




    Hm... Try redoing windows and starting back with your files backed up? That way you can rule out windows?




    I have formatted my C: drive and reinstalled windows. It didnt help... I have also removed all other disk drives from my computer, as well as the sound card, but the issue still remains. 
    The wierd thing is that unigine won't cause my drivers to crash, but new games will. 



    What does Samsung Magician say? Or what windows are you running?? What's your Bios version?






    PSU: EVGA SuperNOVA 1300 G2
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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 13:23:43 (permalink)
    Squall_Rinoa86
    Wisoo
    Squall_Rinoa86
    Wisoo
    Squall_Rinoa86
     
    Revert to 353.30

    I get a constant display driver crash with my 2 970's whenever I use the two hot fix drivers.




    I have tried those drivers and they give me the crashing nvidia nvlddmkm too. I'm thinking the culprit must be the motherboard, but I don't know for sure and where I live (Sweden) it's currently extremely hard to find motherboards with the 1155 socket. Then again, it could just as well be something else I guess




    Hm... Try redoing windows and starting back with your files backed up? That way you can rule out windows?




    I have formatted my C: drive and reinstalled windows. It didnt help... I have also removed all other disk drives from my computer, as well as the sound card, but the issue still remains. 
    The wierd thing is that unigine won't cause my drivers to crash, but new games will. 



    What does Samsung Magician say? Or what windows are you running?? What's your Bios version?





    I updated my BIOS to the newest released version last week, but it didn't solve the issue. It made no change what so ever. I'm running Windows 7 SP1 x64.
    Samsung Magician is just saying "Drive Health Status: Good"
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    backdoc77
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 18:02:10 (permalink)
    It's not the driver, or the motherboard, or the power supply. It's the video card. RMA

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    Squall_Rinoa86
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/10 18:56:07 (permalink)
    Well.. Considering he has 3 GPU's that have the same symptoms...I doubt it's the GPU's.

    Sounds like the board should be RMA'd.




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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 01:08:48 (permalink)
    Sure it could be the GPU. I could have had bad luck with all 3 GPUs I've had in my computer, even though it's a bit unlikely. But how do I know for sure whats wrong? I don't have a spare computer or parts to try with, so either way it would be a guess when I replace my parts. I can't RMA the motherboard because it's over 3 years old, which sucks. 

    The weirdest thing is, with my first card, the 670, all I had to do was underclock it and it never crashed. But with the 970 I got now, even a 200mhz underclock on both memory and gpu makes no difference. And sometimes the drivers crashes after 15 min, sometimes after 4 hours... a bit too random for it to be the GPU right? 
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    Refugee47
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 03:20:47 (permalink)
    What kinda monitor are you running ? is it 144hz ?
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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 03:23:24 (permalink)
    Refugee47
    What kinda monitor are you running ? is it 144hz ?




    I am using a dell u2412m, so 60hz
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    gavinheng
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 05:52:25 (permalink)
    I had the same problem for weeks and there are a lot of different answers that worked for some and didnt work for others.
    My problem started ever since i installed MSI afterburner (for the on screen display)
     
    As soon as i removed it, the error stopped
    Dont get me wrong I'm sure there are people here that are using MSI afterburner / Evga precision and has no issues, but removing MSI afterburner for me seems to fix my issue.
     
    No harm trying if you have it installed

    > Mainboard: EVGA Z690 Dark Kingpin
    > CPU: Intel Core i9-12900K
    > Physical Memory: G.SKILL Trident Z5 32GB (2 x 16GB) DDR5 5600
    > PSU: Corsair AX1200i
    > Monitor: LG UltraGear 34GN850B
    > Video Card: EVGA 3080ti FTW3
    > Cooling: Optimus Cooling CPU & GPU, AquaComputer D5 Next, 2x EK Quantum Surface 360


     
     
     
    #22
    Sajin
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 07:59:31 (permalink)
    Inside the motherboard bios under pc health status check the +12v reading to see if it fluctuates more than .05. If it does fluctuate more than .05 your psu may have an issue.


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    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 08:18:39 (permalink)
    Sajin
    Inside the motherboard bios under pc health status check the +12v reading to see if it fluctuates more than .05. If it does fluctuate more than .05 your psu may have an issue.



    99.9% of the time it sits at a solid 12.096V, it only jumps down to 12.024V on very rare occassions, when gaming for example, and it only does it for a very short time. Still, this isn't enough to cause any errors I think? I have never seen the +12v with any other value than those two. 
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    Pgcmoore
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 08:26:35 (permalink)
    you may also want to give this a read ...  edit:added another link, 
     
    http://www.thewindowsclub...-tdr-crashes-windows-7
     
     
     
     
     
     
    https://forums.geforce.co...ver-nvlddmkm-stopped-/
    post edited by Pgcmoore - 2015/08/11 08:38:59

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    #25
    Squall_Rinoa86
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 09:39:54 (permalink)
    Could be an issue with digital signatures




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    #26
    Pgcmoore
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 09:53:59 (permalink)
    recommend running memtest, just to confirm its not your memory, since this has been going on for years, have you ever ran this?
     
    http://www.memtest.org

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    #27
    Wisoo
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 10:00:54 (permalink)
    Pgcmoore
    recommend running memtest, just to confirm its not your memory, since this has been going on for years, have you ever ran this?
     
    http://www.memtest.org



    Well I had my computer at a service place for testing where they find errors in computers, like a repair shop. They ran memtest, prime95, 3dmark, unigine valley & heaven and furmark, and they didn't find any issues. The drivers didn't crash for them in any test, and they did extensive testing atleast according to them.
    I can see in event viewer that the drivers indeed never crashed during the week they had my computer, so they didn't lie about that. 
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    Sajin
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 10:16:58 (permalink)
    Have you tried running your computer off a different outlet that is on the other side of your house?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #29
    Pgcmoore
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    Re: GTX 970 Error: Display driver nvlddmkm stopped responding and has successfully recover 2015/08/11 10:26:59 (permalink)
    Wisoo
    Pgcmoore
    recommend running memtest, just to confirm its not your memory, since this has been going on for years, have you ever ran this?
     
    http://www.memtest.org



    Well I had my computer at a service place for testing where they find errors in computers, like a repair shop. They ran memtest, prime95, 3dmark, unigine valley & heaven and furmark, and they didn't find any issues. The drivers didn't crash for them in any test, and they did extensive testing atleast according to them.
    I can see in event viewer that the drivers indeed never crashed during the week they had my computer, so they didn't lie about that. 


    that does sound a little strange, when I test components, and try to stress them using some of those same benchmarks I adjust them until they do crash, just to find there limits.  but they could have cleared the event viewer also.

       "This program has performed an illegal operation and will be shut down"    
                                  
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    #30
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