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GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups

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ElandauNB
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2013/06/02 07:03:50 (permalink)
One video card in dual SLI is incredibly fast. Running in quad SLI causes lockups while running  benchmarking software, like 3DMark11. When running the "second" card alone (turning power off to the first PCIe slot), the second card runs at half the speed of the card in PCIe slot 1). I have tried the following with no improvement: move second card to different PCIe slot, replace MOBO, replace second video card, run CPU and GPUs at stock clock speeds.  If I swap cards in slots, the card in PCIe slot 1 always runs properly. It can't be a faulty slot, because I've replaced the MOBO.  My PSU should provide enough power at 1200W. What am I missing? Right now, I've turned off the power to the second card and am running one card in dual SLI.  The system is completely stable at 4.75GHz.
 
My system: 2 EVGA GTX 690s, ASUS Rampage IV Extreme, Intel i7-3970X, 64GB G.Skill PC3-12800, 1200W Silverstone Strider, 2 Patriot Infernos (RAID 0). I'm running the CPU and GPUs on water.  The video cards are in PCIe slots 1 and 3. I have connected cables for extra power to the memory and the video cards. I am running the latest BIOS and drivers.
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    maniacvvv
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/02 10:05:06 (permalink)
    Welcome to the EVGA forums
     
    There are a couple of issues to look at when adding a second card for SLI causes instability, particularly a dual GPU card.
     
    Your system overclock needs to be reset to defaults for testing.
    It "may" need to be re-done, as adding a "second" videocard will quite often change MB/chipset/Mem behavior enough to render a previously known good overclock unstable.... 
     
    The other thing to look at is your system RAM and timings.
    When running a 64gb RAM load, even the slightest timing or voltage problem can cause serious stability issues
    When running 600 series cards, the way in which each GPU core interacts with your system RAM (memory extension) and the fact you have (4) such extensions running with quad SLI could cause system RAM problems. 
    *The best way to -quickly- test if the problem might be RAM related, would be to remove all RAM sticks -except- for the first (2) sticks in the primary channel.
    You should then test with just that 16gb. If the issues go away at 16gb, then you can focus on loosening timings or voltage adjustments as you (add back in) banks of 16gb (2) sticks at a time and test...
     
    *there is also the issue of your current MB BIOS version, and if you are running one of the latest updated BIOS versions that contain the latest GPU compatibility fixes -and- the known PCIEx 2.0 vs PCIEx 3.0 issue... so certainly test with the BIOS set at both PCIEx 2.0 and then again set a PCIEx 3.0
     
    I would focus the the first two steps noted and the MB PCIEx BIOS settings, before considering the BIOS flash
    *(unless your current mb BIOS version is really out of date, if it -is- then that needs to be flashed)    
    post edited by maniacvvv - 2013/06/02 10:34:20




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    ElandauNB
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/03 07:05:51 (permalink)
    I will try these and let you know.  Thanks so much for the response.
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    ElandauNB
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/08 01:16:36 (permalink)
    I tried all of your suggestions, but none work. the card in slot 3 runs fine with SLI disabled for that card, but can't complete the benchmark tests with SLI enabled.  And, of course, the benchmark tests freeze almost immediately with quad-SLI engaged.  Any thoughts?
    #4
    ElandauNB
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/08 09:18:05 (permalink)
    Further information which may help someone solve this problem.
     
    I've been able to run a complete 3D Mark 11 test with the Slot 3 card by fiddling with the monitor output.  Here are the scores:
     
    Overall: 5513 (one third the score of the slot 1 card in SLI)
    Graphics: 4945
    Physics: 14188
    GT1: 29.45
    GT2: 24.01
    GT3: 30.95
    GT4: 12.8
    PT: 45.04
    CT: 24.33
     
    Help would be appreciated.  
    #5
    Naxirian
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/08 10:05:02 (permalink)
    ElandauNB

    Further information which may help someone solve this problem.

    I've been able to run a complete 3D Mark 11 test with the Slot 3 card by fiddling with the monitor output.  Here are the scores:

    Overall: 5513 (one third the score of the slot 1 card in SLI)
    Graphics: 4945
    Physics: 14188
    GT1: 29.45
    GT2: 24.01
    GT3: 30.95
    GT4: 12.8
    PT: 45.04
    CT: 24.33

    Help would be appreciated.  

    Yeah my GTX 670 single GPU scores way more than that in 3DMark11. Something seriously wrong there. Afraid I don't have any experience with quad-SLI or dual GPU cards though =/
    #6
    ElandauNB
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/08 12:28:17 (permalink)
    Even more information.  Here are my Slot 1 card results:
     
    Overall: 17197
    Graphics: 19494
    Physics: 13933
    GT 1: 90.54
    GT 2: 92.23
    GT 3: 121.83
    GT 4: 58.49
    PT: 44.23
    CT: 52.20
     
    Again, if anyone has any thoughts, please let me know.
    #7
    Orange_1050
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/10 13:55:14 (permalink)
    Had some similar issues when adding the second 690.
    I went into BIOS, and set the PCIE's to GEN2.
    Problem gone.
     
    Later I did a bios update, then it was ok to use GEN3.
     


    My Virgin Prime: 433*2^2188076+1 (658680 digits)
     
    #8
    brcromer
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/10 14:31:49 (permalink)
    I had a similar problem with mine.  I found that using the second card's HDMI connection fixed everything.  The order in how monitors are plugged into the cards change and I'm too simple minded to understand what was going on until I actually read the instructions.  :P


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    ElandauNB
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/06/10 15:40:54 (permalink)
    I have updated the BIOS and video drivers, but not the chipset. That's next . I have set the BIOS to Gen2,but it didn't help.

    I'm running a single Dell 30" monitor with both cards. Have you tried that? I only can use DVI.

    I hope the chipset update works because I am running out of options.

    Thanks everyone for the assistance. I'll keep you posted.
    #10
    jimbearsfan1
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/09/15 17:41:22 (permalink)
    Have a dual 690 setup in my new build couldn't get it to work at all with both cards installed. One card works fine, but when I turn on the second card and use the sli connector it all goes to crap...slow Dow..lockups, etc. couldn't get anything beyond 3 way sli to go either. Using latest drivers.
    Asus maximus 6 extreme
    4770k
    16gb trident x 1600
    EVGA 1300g2 psu
    Win8.1

    Video cards...one 690 hydro signature, and one regular 690 that I added the hydro signature block to. I have not flashed bios on either 690 at this point...so could this be the source of the conflict ? If so..do I flash both cards with the latest 690 bios? Is this a conflict with the two cards...with the plx chips in the cards and the mb?

    Would appreciate any thoughts. Thx.
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    Orange_1050
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2013/09/17 06:37:36 (permalink)
    Also one more suggestion.....
    You have dedicated soundcard? If so, try remove it.
    There are some theory's on soundcards may cause some PCIE issues. 


    My Virgin Prime: 433*2^2188076+1 (658680 digits)
     
    #12
    cmgver
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2014/08/31 00:04:35 (permalink)
    guys i need help with my 2 x gtx 690 sli scalation problem

    Ive read a lot of ppl with troubles with their 2 x gtx 690 sli scalation but didnt find solution jet :( Please help! How did u solve your problems with ur 2 x gtx 690? my email es cmgver[at]gmail

    My quadsli doesnt work with many games, i have drastically drops of FPS in games like battlefield and i cannot use sorround 3 screens in many games too. I discover by accident that when i use no SLI configuration then it works better with no FPS drops, so is not the RAM or CPU.

    My rig is:
    2 x 690
    mb asus rampage IV
    cpu 3930k
    4 x 4 gb Tridentx G Skill
    2 x 128 gb ocz vertex RAID 0
    1 x 4 tb western digital caviar black

    bios firmware in my gtx 690s are: 80.04.1E.00.90 80.04.1E.00.91

    Thanks a lot! and i will appreciate any clue of how did u solve ur problem.
    CM
    #13
    cyphol
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    Re:GTX 690 Quad SLI Problems - Addition Of Second Card Causes Lockups 2014/10/28 10:37:20 (permalink)
    Try any of these settings, might also be a combination of few.

    Disable HPET in BIOS
    Disable Xtreme Tweaking in BIOS
    Adjust BCLK Skew - Trying -1, -2 , +1
    Adjust PCIE Clock Skew under CPU Paradise - Trying +10, +20, +30, -10, -20
    #14
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