Hot!GTX 680 - problems resuming from S3 sleep

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Mr. DOS
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/15 14:19:32 (permalink)
I have all but stopped using my desktop in favour of my netbook, because my desktop takes so long to power on (even from hibernate) and I can't afford to keep it on 24/7. This is insane.
samus129
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/17 04:40:48 (permalink)
still no fix i am really disappointed with that
DMIINC
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/17 19:38:49 (permalink)
Hey guys,
 
I am resident S3 sleep freak here on EVGA forums and I can tell you that my EVGA 680GTX works fine with S3 on Z77 mITX board. I have posted this thread http://forums.evga.com/tm.aspx?high=&m=106682 that has helped many and many of those rules apply even today. I have been running S3 reliably on many platforms for many years with the exception of original EVGA X58 board. That one had inappropriate hardware used. If you are running overclocks be sure they are 150% stable before running S3 since they are the biggest culprit of failed S3. Also RAM timings are close second in failure od S3. That is why laptops are so much more reliable with S3. Their RAM timings are more relaxed since that requires less power. Less power means longer battery life. See attached picture from uptime on W8. I do not have but 28 hours of run time in these 10 days. If you set your PC the proper way your S3 will work just fine. You have to remember that our desktop bards are geared towards performance rather than power savings. You have to adjust to that and than you will be able to run S3 even with heavy overclocks. 
 

   

   
 
post edited by DMIINC - 2012/11/17 19:46:37

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raw2dogmeat
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/17 19:49:04 (permalink)
DMIINC, there are people like me on here that changed NOTHING but their gpu('s) out. I had between 1 and 3 480's most recently, before that a combination of 280's, and before that 8800 gtxs. My sleep worked perfectly with all other gpu combinations on this mobo / cpu combination. I know, because I used it everday. I almost never shut my computer down. There is something with the x58 and 600 series that doesn't work together. Since I bought my 670's, sleep has been 100% unusable.

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Re:GTX 680 - problems resuming from S3 sleep 2012/11/17 19:58:57 (permalink)
Cant speak of 670 but for me and my 680 it works fine. Sometimes there are heavy hardware conflicts that no one can avoid.  My post just shows my side of equation.

 
Dejahboi
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/18 23:08:49 (permalink)
Thank's for posting this, I actually have similar problems.

 
Case: Corsair 800D
Mobo: Asrock P67 Extreme 4 Gen 3
CPU: I5-3750K
GPU: EVGA GTX 680
PSU: XFX Platinum PRO 1000W
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/19 11:38:05 (permalink)
Hello guys,
 
I’m having the same sleep problem that many owners of the EVGA X58 motherboard are having with an GTX 600 series video card.  Like most, my computer is able to go into sleep mode, but then when I try to wake it up everything powers up but the monitor remain blank and then I have to force the computer to reboot; once system reboots it gives an error at startup stating the system has recovered from an error.
 
I was using two Evga GTX 560 Ti’s in SLI with no problems at all, but I just installed two EVGA GTX 670 FTW in SLI (I have the latest drivers) a few days ago and now I’m having the “sleep” problem…
 
I has been many months since this problem has been reported, has anyone come across a work around or solution?
 
Has there been and good news on the Nvidia forums??
 
Any help would be much appreciated!
 
 
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TornSack
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/21 21:48:36 (permalink)
I also appreciate the feedback DMIINC, but much like raw2dogmeat, the one and only thing that changed in my rig was an upgrade from an EVGA 500 series GFX card to a 680.

The real crime here is EVGAs complete and utter silence on the issue. I've emailed both of the address of EVGA staff members who REQUESTED feedback and testers on this issue, but never received a reply. This is a complete failure in customer service on EVGAs flagship GFX card line.

I'll once again reiterate the sentiment that's been echoed several times before; Please EVGA, if this feature is never going to work, just tell us. At least if we knew we could move on...
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 06:17:16 (permalink)
I've also been experiencing this problem since switching out a 470 with a 660TI, using an EVGA x58 SLI motherboard. After attempting to wake PC up from suspend, it only reach a blank screen, then restarts. This happens 100% of the time.
 
One note of interest is that suspend works absolutely fine in Linux using the official NVIDIA drivers. It's only in Windows (7 and 8) that I have this issue.
squall-leonhart
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 09:09:19 (permalink)
raw2dogmeat
I have the disappearing memory issue also... with sleep, no problem dealing with it. Everytime I do a cold start up, only 4gigs out of 6 are visable

thats entirely unrelated to this thread, and usually means your QPI/VTT is too low.

 
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 09:14:31 (permalink)
This really sounds like an issue known to occur on older Phoenix bios, certain hardware/drivers exacerbates the issue.
 
A mainboard update should be deployed to fix it, as its not specific to the nvidia driver like some reps seem to believe.
 
However, what i would suggest is getting the Microsoft Performance Toolkit and running the standby / resume test, leaving the system for a few minutes to give it time to start (if yours is the type that does eventually come back on)
 
This results etl should give a good idea of where the stall is occuring.
 
following the related instructions here http://www.raymond.cc/blo...s-performance-toolkit/
post edited by squall-leonhart - 2012/11/26 09:21:57

 
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 14:17:04 (permalink)
squall-leonhart

raw2dogmeat
I have the disappearing memory issue also... with sleep, no problem dealing with it. Everytime I do a cold start up, only 4gigs out of 6 are visable

thats entirely unrelated to this thread, and usually means your QPI/VTT is too low.


Actually, a previous poster asked why everyone with the problem is complaining about sleep not working and WHY we prefer to use it. This single problem of mine is WHY I would like my sleep to work like it did previously before purchasing the 600 series gpu's. The system boots up very quickly on its own due to the ssd, but the memory problem is why I would like a fix. So thanks for the help, I'll try to up it a little, and now you know why I would like my sleep to work again!

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linuxrouter
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 17:08:24 (permalink)
I swapped a Classified 580 Ultra with a 680 and my system is also having the S3 resume issue. The motherboard is an EVGA x58 E759 (BIOS 83) and OS XP x64. I have tried driver 306.02 and 310.54 with the same issue in both cases. The system wakes up okay with the 580 100% of the time but has yet to resume properly with the 680 installed.
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 17:10:24 (permalink)
squall-leonhart
However, what i would suggest is getting the Microsoft Performance Toolkit and running the standby / resume test, leaving the system for a few minutes to give it time to start (if yours is the type that does eventually come back on)

This results etl should give a good idea of where the stall is occuring.

following the related instructions here http://www.raymond.cc/blo...s-performance-toolkit/


follow the instructions
even if the resume fails, the etl log will be completed on the next start

 
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DMIINC
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 18:31:48 (permalink)
linuxrouter

I swapped a Classified 580 Ultra with a 680 and my system is also having the S3 resume issue. The motherboard is an EVGA x58 E759 (BIOS 83) and OS XP x64. I have tried driver 306.02 and 310.54 with the same issue in both cases. The system wakes up okay with the 580 100% of the time but has yet to resume properly with the 680 installed.

 
Than it means that problem will have to be addressed in BIOS update if possible.


 
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 20:59:41 (permalink)
squall-leonhart

squall-leonhart
However, what i would suggest is getting the Microsoft Performance Toolkit and running the standby / resume test, leaving the system for a few minutes to give it time to start (if yours is the type that does eventually come back on)

This results etl should give a good idea of where the stall is occuring.

following the related instructions here http://www.raymond.cc/blo...s-performance-toolkit/


follow the instructions
even if the resume fails, the etl log will be completed on the next start

This process doesn't even work for me with this particular issue. xbootmgr initiates the suspend properly and it, of course, fails to resume. However, it doesn't attempt to re-run the process after the machine boots back up (even if I specify numRuns ). My resultPath does create three files, 2 etl and xbootmgr.log, but they're all 0 bytes empty.
squall-leonhart
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 21:37:24 (permalink)
Was it a complete crash in your case or did the resume hang on a black screen?
 
if a complete crash, attach the minidump.

 
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 21:47:59 (permalink)
squall-leonhart

Was it a complete crash in your case or did the resume hang on a black screen?

if a complete crash, attach the minidump.

 
Neither. When it attempts to resume it just encounters a black screen, and then the PC starts to boot again (it doesn't 'hang' or freeze). It also doesn't crash, there is no minidump generated.
squall-leonhart
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 21:55:28 (permalink)
Then there is no way in heck that  this is a driver issue :|.
 
The hardware is likely resetting when reading the dmi state from memory before the S3 hand off to the operating system, only a bios update on the mainboard will resolve it.
 
fwiw, i can't reproduce it on my RIIG, which uses AMI bios, so the system bios quite likely plays a part.  -  The odds of getting a bios update at this point are grim though.

 
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 21:59:50 (permalink)
squall-leonhart

Then there is no way in heck that  this is a driver issue :|.

The hardware is likely resetting when reading the dmi state from memory before the S3 hand off to the operating system, only a bios update on the mainboard will resolve it.

fwiw, i can't reproduce it on my RIIG, which uses AMI bios, so the system bios quite likely plays a part.  -  The odds of getting a bios update at this point are grim though.

 
Linux is able to suspend and resume just fine, wouldn't that indicate the bios is behaving just fine? It's only in Windows 7/8 that it's acting up. 
squall-leonhart
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/26 22:03:25 (permalink)
the handover stuff is quite finicky. Windows might expect the data at X point, while linux might be more fault tolerant and allow a larger delay.
 
of course, unless the SATA driver is the source of the reset, preventing dump files from being written. (but forcing ide has already been tested here to no avail, so likely no relation)

 
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samus129
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/30 09:53:29 (permalink)
well if it is  an evgas x58 main board issue then y wont they put out updates for them?
raw2dogmeat
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Re:GTX 680 - problems resuming from S3 sleep 2012/11/30 10:13:00 (permalink)
I believe the problem is that nobody knows what's causing the problem.

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Re:GTX 680 - problems resuming from S3 sleep 2012/12/08 01:43:13 (permalink)
hjlane3One note of interest is that suspend works absolutely fine in Linux using the official NVIDIA drivers. It's only in Windows (7 and 8) that I have this issue.

FWIW, I can confirm the issue does not occur under Linux (Ubuntu 12.10 with NVIDIA drivers; haven't tried the Nouveau driver).
raw2dogmeat
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Re:GTX 680 - problems resuming from S3 sleep 2012/12/16 11:48:13 (permalink)
All I want for Christmas..... lol.

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Re:GTX 680 - problems resuming from S3 sleep 2012/12/17 14:39:56 (permalink)
Mr. DOS

I have all but stopped using my desktop in favour of my netbook, because my desktop takes so long to power on (even from hibernate) and I can't afford to keep it on 24/7. This is insane.

 
This would have been me if I had not just gone back to a 500 series card. I tried hibernate for a week and then sent my GTX 670 back to newegg after getting annoyed at how long hibernate takes compared to sleep.


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Re:GTX 680 - problems resuming from S3 sleep 2012/12/18 04:20:47 (permalink)
I can't believe we still haven't gotten a response from EVGA on this. Looks like it's ATi and ASUS for me next upgrade. I didn't spend fistfuls of money on this platform to simply be ignored when a hardware issue rears it's ugly head.

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Re:GTX 680 - problems resuming from S3 sleep 2012/12/18 07:23:50 (permalink)
what are you blaming nvidia for in this case?

 
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Re:GTX 680 - problems resuming from S3 sleep 2012/12/30 06:50:46 (permalink)
I think he's blaming NVIDIA for the same thing the other posters in the 8 pages are: Lack of response. These cards aren't cheap. And it's only a small percentage of the entire PC using community that purchases any kind of after-market cards. Given the relatively small user base, and the high premiums they charge for these cards I would expect NVIDIA to be more responsive to an issue like this. The consumers have done their job by posting, submitting trouble tickets, emails and otherwise reaching out for help. It's now incumbent on NVIDIA to respond, which they have failed to do. Honestly, sleep for me isn't such a monstrous issue as I see it is for many others. However, having a custom gaming machine I know exactly how much energy it uses and why people are eager to excercise the sleep functions of their units. I think NVIDIA should take the above into consideration and at least feign a response.
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Re:GTX 680 - problems resuming from S3 sleep 2012/12/30 11:19:24 (permalink)
again
 
why is this nvidia's issue if it only occurs where a phoenix bios is used?

 
CPU:Intel i7 920 @ 3.8(D0), Mainboard:Asus Rampage II Gene, Memory:12GB Corsair Vengeance 1600
Video:EVGA Geforce GTX 680+ 4GB, Sound:Creative XFI Titanium Fatal1ty Pro, Monitor:BenQ G2400WD
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1
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