Hi folks, i've owned my EVGA products over the year and they have been rock solid, very happy with them and they are always performing above my standards.  I had to get in touch with a rep about my 780Ti hydro copper, as it would crash when i play games after 10 minutes or so.  Everything freeze up and i have to do a hard reboot and restart the computer.  Then sometimes when i load a game and track the OSD, the clock would be stuck at 549mhz, other times at 900mhz, no matter what value i set in Precision X or MSI afterburner.  Anyone experience something like this?
 
Anyways so the rep told me to send the card in, they received the card on Wednesday the 27th, today is saturday the 30th and i haven't received an update yet so i was wondering when should i expect to hear back from them.  I've never done this before so what will happen, will they try to fix my car, give me another 780ti, or something else?  Thanks, just eager to get a card back so i can start gaming again.
 
Here's my card.
 

 

FXformat
Hi folks, i've owned my EVGA products over the year and they have been rock solid, very happy with them and they are always performing above my standards.  I had to get in touch with a rep about my 780Ti hydro copper, as it would crash when i play games after 10 minutes or so.  Everything freeze up and i have to do a hard reboot and restart the computer.  Then sometimes when i load a game and track the OSD, the clock would be stuck at 549mhz, other times at 900mhz, no matter what value i set in Precision X or MSI afterburner.  Anyone experience something like this?
 
Anyways so the rep told me to send the card in, they received the card on Wednesday the 27th, today is saturday the 30th and i haven't received an update yet so i was wondering when should i expect to hear back from them.  I've never done this before so what will happen, will they try to fix my car, give me another 780ti, or something else?  Thanks, just eager to get a card back so i can start gaming again.
 
Here's my card.
 

 

Nice rig mate.
The turn around is generally not that long from my experience.  I think once they receive your card, it gets tested  (processing) then depending on the result from that, a replacement either gets shipped to you or not but generally you'll get an update by Monday end of day latest and so far customer service is really good so no need to worry.
 

Thanks guys, i guess i'll wait a little longer.  The video card was supposed to reach EVGA last monday but the east coast was crapped on by 30" of snow, so it was delayed until wednesday.

That is nice looking. When are you going to create a Mods-Rigs page for it so we can all give you a '+1' for doing a good job?

Just login here using your EVGA forum ID and password: http://www.modsrigs.com/myBuild.aspx
Post some pics and benchmark scores and you qualify to win some EVGA hardware too. Click the Mods-Rigs banner under my avatar to see what I mean.

FXformat
Happy to report that they shipped out the card yesterday. Took longer than expected but they said the hydro copper block needed extensive testing so that's what was happening. Anyways great customer service and it's things like this that makes me an EVGA fan for all my computer needs.

Awesome man, glad to see amother happy evga customer. Which card are you getting back and are you gonna post your benchmarks on that nice looking rig..?

That's Lian-Li Wall Mounted case... 
I like that case... Much better than Thermaltake version.
Special is nice version where ATX PSU could fit. PC-O6S...
Because inside EVGA Power supplies are visible and it's perfect for mATX boards. 
Everything could fit, aluminum...
X99 mATX board, Hydro Copper card, special new version with EVGA name on block... ATX PSU, sleeve cables, 360mm radiator. 
Perfect for powerful RIGs. There are place for two Hydro Copper cards in PC-O6S version and enough space even for TITAN Z Hydro Copper.

The rig looks nice with the new card in there, good job!

Awesome job FXformat that's one sharp looking rig indeed +1 from me
More Pics please
 
 

I'm not entirely done with the build yet, just wanted to rig everything up and get it running and tested.  I will then cycle a few more liters of clear DI water through the loop and flush out the blue dye from the last build, then i'm going with white pastel coolant.  I'll clean up the wires, add more lights, and do a proper photoshoot...you can see more of the computer once i remove the reflective tempered glass window..
 
 

 
 

gomson
Nice looking rig as always..
Ditto on the evga cards, all the evga cards I've had in the past have always been good. I still have my 760 and 950 SC purring like kittens in my media server pc without a hitch but mind you all my cards have bought from brand new, that could be why.
What the card in your right now...?

 
Hi sorry i'm not allowed to Private message yet so to answer your question, it's a 980 Hydro Copper.

gomson
Sweet.!!!!!
4gb or 6gb...?
What are your temps on the hydro..?

4gb, don't think there's an 8gb Nvidia card..
 
Under load gaming 4K games, 50C max temp, the 780Ti Hydro was in the 70s...my case is like a dutch oven, no fans in there...so it'll be lower if you had a better case.

gomson

FXformat

gomson
Sweet.!!!!!
4gb or 6gb...?
What are your temps on the hydro..?

4gb, don't think there's an 8gb Nvidia card..
 
Under load gaming 4K games, 50C max temp, the 780Ti Hydro was in the 70s...my case is like a dutch oven, no fans in there...so it'll be lower if you had a better case.

Yeah, sorry it was a typo, I meant the 6gb.
hmm, I was kinda expecting the 980 hydro to be lower since they're supposed to use less power than the 780s. Before I had my 780ti Kingpins, I had 780ti SLi, both water cooled using a 480 radiator (external mind you with 8 fans on a push and pull), single loop. Both temps never go above 42C on 4k gaming even after like 6hours on a 24/7 rig, but since you said the case is already like a oven (mine is 00D), I guess that makes sense.
Will you upgrade the case or stay with that..?
 
I'm really interested in your build progress, I looks soo clean and professional.

 
Thank you for the kind words, this was actually my first time watercooling, i learned everything from youtube, and a lot of practice i was able to make the bends straight.  This case is rather annoying to work on because there's just no room to do anything, and my tubing hit each other so i had to find ways to go around it.  If you look, i had to go around the ram for the outlet tube, then the return line i had to duck under the outlet line, incline it a little, then veer hard to the right to get to the res which is hidden behind..the GPU to CPU line i had to fit in between the bottom of the ram and the top of the other fitting.  It took me a long time, wasted like 3 feet of tubing.  Once i have everything completed i'll make a build thread.
 
I bought this case because of the way it looks...i knew airflow was nonexistent coming into it but 50C under load is still very safe to operate on, so i don't think i'll change the case soon.  When i get bored i'll change up again.

Vlada011

rjohnson11
That is a great looking rig

Yes, this case is fantastic, no words really. I don't plan to change case, but now I would probably upgrade on similar only little bigger model. For mATX boards. PC-O6S. Really excellent case, and fantastic RIG, only I prefer mATX not Mini ITX. I saw very small number of people to buy Lian-Li Wall Mounted, most of customers decide to go on Thermaltake, and they can't compare at all.
 
I think same, on Hydro Copper block should be visible LED as here...

 
My opinion is that EVGA Logo should be only little smaller on new generation of cards.
Not to much and with same effect. 
 
 
 

 
I also own an 06S, i love these cases, will do a full custom loop in that one and not an expanded AIO like i did with the 05S...i have a couple video cards laying around i can toss in there...
 

Updated pic of the 980 Hydro EVGA sent me...coil whine is there but pretty much every card i've had, made some kind of noises...looks and perform awesome though.
 
 
This is my main rig now, the other one will be a backup when if i have downtime from redoing lines or other mods that might take too long...  It's almost done, still waiting for the EK Monoblock and then redo the lines and bolt everything back up.  Custom sleeving as well.