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EVGA Geforce 970 Fans Not Working

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atomhimself
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2017/02/19 12:40:20 (permalink)
Hey guys, well... I am kind of stuck here.  My fans have stopped working (I am aware of the 60c thing).  
 
My card keeps crashing now because it is overheating.  It gets close to 100c and then goes out and I have to reboot.  I opened the case and the fans aren't spinning at all.
 
I had no issues yesterday but this morning it seems to be a problem. 
 
Have the fans gone out or should I look at something?
 
Thanks!
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    bcavnaugh
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    Re: EVGA Geforce 970 Fans Not Working 2017/02/19 12:41:42 (permalink)
    Welcome to the Forum atomhimself
    Can you move the Fan(s) with your finger?
    If it is hard to move then time to start a Support Ticket to request an RMA to replace the Fan(s)
    post edited by bcavnaugh - 2017/02/19 12:44:53

    Associate Code: 9E88QK5L7811G3H


     
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    bob16314
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    Re: EVGA Geforce 970 Fans Not Working 2017/02/19 13:04:06 (permalink)
    Welcome to the forums..GTX 970 w/ACX Cooling I presume..Check the fans header that's near the PCIe power connectors for being fully seated, maybe unplug it/reseat it again and reseat the card in the mobo PCIe slot..If no joy, contact EVGA, set up an RMA.

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    Dave3d
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    Re: EVGA Geforce 970 Fans Not Working 2017/02/19 15:19:07 (permalink)
    Also, if all that seems fine, try msi afterburner and set fans to100% just to see if they come on.
     
    Did this happen after a video driver update? If so, set the setting that says 'adaptive' to 'performance' and see if they work.

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