It shouldn't do that if you are logged in to the forums. It might do that if you are trying to download the version that is dedicated to the GTX-1080 boards. You got one of those already?

You got one already and it's in your rig? Oh, you lucky bugger you!

I am having a problem like you but mine says it cannot detect my new 1080 i just received in the mail and installed, i downloaded the latest driver update that was available for the card, restarted my PC multiple times, but i'm not sure what to input there or if its supposed to just detect my card?
 
This is the first Nvidia card i have bought so im still new to this whole thing here is a link to the message box i am receiving any help is appreciated :D
 
 

Wow this is pretty dumb imo.

Thanks for all the info guys.. I just found it weird because my computer flagged  the download as corrupted or harmful and then when I saw that I kind of wonder, that's what I asked. Anyway, once I downloaded today again while signed in  It did not even asked me to enter that info.

Is there any way for me to get my serial number without having to open up my computer? The box is thrown away. It's a damn shame if I can only use the software by getting the serial number off of the card. Stuff like this just makes me not want to use the software at all, and all those benefits that supposedly go with it become irrelevant to me.

Zuhl3156
If you threw the box away then you'll need to open your PC and get the S/N off of the sticker on the video board.
 
P.S. Most of us are using MSI Afterburner anyway.

That... leaves me quite speechless (Yeah, I'll be hopping back to Afterburner).
 
Anyways, thank you for responding!

Yea it asked me as well after installing my 1080GTX Founder Edition upon opening 6.0.2 for the first time. Weird, never seen that before. Must be new.
Still waiting on a updated version of PX 6.0.2 because its so loaded with bugs atm.....

Hello I have the same problem it's asking me for my card's serial number while i'm signed in to evga forms. Where do i find the serial anyway? does this mean that I have to open up my pc and look for some numbers on the card itself because that would be stupid just to be able to use software that's supposed to be free
PS would thew serial be on the box as well? I couldn't find it

You can find the Serial Number in a few different places/ways..You can find it on the product sticker or on the product box or on the sales invoice.

Also, if you have previously registered your product, there's no need to open your PC and in some cases remove hardware to read the sticker: Simply login to EVGA..From the EVGA Hoe Page, click Member, then click My EVGA, then click View/Edit My Products..All your registered EVGA products will be shown there along with the Serial Number, the Part Number, the Part Description, the Place Purchased, the Purchase Date and the Date (and time) Registered..From there, clicking on the View Details button will show you additional information such as Warranty Information and Step-Up Information.

rumble-chicken
Ugh same problem,  and same issue with throwing away the box/receipt, etc...  This is really annoying.  Will move on to afterburner.   At least the forums are still useful. 

I've learned to snap a few pics with my phone when building a PC

 
Were you logged in when you downloaded it?

gtxjackbauer
Why don't they just create two versions.  One for the maxwell/kepler/fermi and one for Pascal and up.  Would stop this madness.

Good idea.

^ Is the card registered? You can grab the serial number that way on the web page.

Yep! My Products list all of the EVGA Products you have Provided that you have registered it.
Product Registration if you have not!