EVGA

RMA 970 FTW with Backplate added?

Author
Post
Essentials Only Full Version
Moon Marin
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2016/02/10 08:15:33
  • Status: offline
  • Ribbons : 0
2016/02/10 08:19:07 (permalink)
Hi I have a GTX 970 FTW edition that I think needs to be RMA'd. The card came without a backplate but I ordered and installed the backplate for the 970. If I wish to RMA the card does the backplate need to be removed first? it's the backplate for the 970 from the EVGA shop but as stated it did not come pre-installed on the card I did it after the fact.
 
Thanks,
moon
#1

3 Replies Related Threads
    transdogmifier
    CLASSIFIED ULTRA Member
    • Total Posts : 6116
    • Reward points : 0
    • Joined: 2003/09/05 14:26:21
    • Location: Orlando, Fl
    • Status: offline
    • Ribbons : 17
    Re: RMA 970 FTW with Backplate added? 2016/02/10 08:24:03 (permalink)
    I would return the card as you received it...without the backplate.
     

    AMD Ryzen 7900x3d
    Deepcool LT720
    Gigabyte Aorus Elite AX X670 (Might change..don't like this board)
    eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it)
    Asus ROG Swift PG43UQ 4k Monitor
    eVGA 1600W Supernova T2 PSU
    32GB Kingston 6000 DDR5 (2x16GB) Fury
    Corsair MP600 Pro 2TB (Boot)
    Corsair MP600 2TB (Games/Data)
    Phanteks P500A Case
     
    #2
    Moon Marin
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2016/02/10 08:15:33
    • Status: offline
    • Ribbons : 0
    Re: RMA 970 FTW with Backplate added? 2016/02/10 08:33:07 (permalink)
    EVGATech_ChristianB
    Moon Marin
    Hi I have a GTX 970 FTW edition that I think needs to be RMA'd. The card came without a backplate but I ordered and installed the backplate for the 970. If I wish to RMA the card does the backplate need to be removed first? it's the backplate for the 970 from the EVGA shop but as stated it did not come pre-installed on the card I did it after the fact.
     
    Thanks,
    moon




    Hi moon,
    Welcome to the forums!
     
    You would remove the backplate if it did not come out of the box that way. Hold on to the backplate while you RMA the 970. If you have the original screws, please restore them on the card as well.





    Thank you for the reply, I am not sure I have the original screws still, if I do not does that disqualify me from an RMA?
    #3
    Moon Marin
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2016/02/10 08:15:33
    • Status: offline
    • Ribbons : 0
    Re: RMA 970 FTW with Backplate added? 2016/02/10 08:47:27 (permalink)
    EVGATech_ChristianB
    Moon Marin
    Thank you for the reply, I am not sure I have the original screws still, if I do not does that disqualify me from an RMA?



    Not at all. If you don't then use the screws that are currently on the card.


    Thank you for your prompt response. I will apply for my RMA sometime this week.


    #4
    Jump to:
  • Back to Mobile