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Helpful ReplyUpdated x58 SlI Motherboard Bios - New RAM issue - SOLVED

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jdhoward
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2013/04/19 18:57:51 (permalink)
Good evening all, 
 
I've been unable to locate a solution on the net or even discussion on this problem. 
 
System Spec:
Windows 7 64bit Home Edition
EVGA X58 SLI E758 Motherboard
Core I7 930 oc'd to 4.0ghz
Evga gtx 670 SLI
Corsair AX1200 PSU
12gb Corsair Dominator RAM oc'd to 1636mhz
Standard air cooling for CPU and GPUs that one would expect for overclocked rig.
 
Programs used to monitor system resources:
AIDA64 Extreme Edition
Hardware Monitor V0.5.1 Beta
 
Recent Changes to System:
Updated my 132-BL-E758 (EVGA X58 SLI E758) motherboard to Bios release number IX58SZ83. 
Motherboard was previously using a bios released on or about 09/22/2009. 
 
Problem:
After installing the 83 Bios update my system no longer recognizes 12gb of installed corsair memory as available for use. The following is shown in resource window. Hardware Reserved: 8201 MB - In Use: 1769 MB - Modified: 87 MB - Standby: 1368 MB - Free: 887 MB. Total memory installed: 12,228 MB. Available: 2260 MB. Cached: 1455 MB. Total: 4087
  • As you can see by the last number of 4087 MB that the system now only recognizes that amount as available. When running games or programs the system then bases % of memory used on the total of 4087 MB rather than the full 12gb of ram installed. 
 
Solutions Attempted:
1. Reboot computer, return to BIOS and load default settings - log back into Windows. Result - no change in problem.
2. Change VTT settings from +125 to default, then back to +125 and then further to +150. Result - no change in problem.
3. Attempt to locate 'Memory Recognition function' in Bios that was mentioned on an internet search, no such function found in Bios.
4. Looked into msconfig and the 'use maximum memory' function under advanced window. Decided against changing this function (box is unchecked by default) instructions on net suggested checking this box but others reported serious errors attempting to boot back into Windows after enabling this function.
 
AIDA64 Extreme Edition - current memory readings (Chrome web browser w/2 tabs open and several programs in background running such as AIDA, HardwareMonitor, etc.)
Field ValuePhysical Memory Total 4087 MBUsed 1801 MBFree 2285 MBUtilization 44 % Swap Space Total 8172 MBUsed 2332 MBFree 5839 MBUtilization 29 % Virtual Memory Total 12259 MBUsed 4134 MBFree 8125 MBUtilization 34 % Paging File Paging File C:\pagefile.sysCurrent Size 4087 MBCurrent / Peak Usage 123 MB / 140 MBUtilization 3 % Physical Address Extension (PAE) Supported by Operating System YesSupported by CPU YesActive Yes
 
AIDA64 Extreme Edition - reading located under Computer-Summary-Motherboard-System Memory:
System Memory 4087 MB  (DDR3-1333 DDR3 SDRAM)
 
Something must be wrong with the Bios update. Memory was displayed correctly just prior to update. Previous bios installed caused problems, of which I cannot identify, with recent upgrade from gtx 480 sli to gtx 670 sli and HPET was not present causing issues with benchmarks such as 3dmark.  Updating the Bios to 83 solved the problems with the gpu's and added HPET to the system thereby enabling benchmarking to resume without issue.
 
Have I given enough information? Can you help? Please let me know what suggestions you might have. 

post edited by jdhoward - 2013/04/19 20:45:10

CPU: Core i7 930 @ 4.0ghz
GPU: 2 EVGA GTX670's  FTW in SLI
Ram: 12GB Corsair Dominator DDR3 1600mhz
HDDs: X25-M 80gb + Intel 320series 120gb + Seagate Barracuda 500GB
Mobo: EVGA X58 3x Sli
Display: Dell IPS 24" x 2 
OS: Windows 7 64Bit Home Premium
PSU: Corsair AX1200w
Case: Silverstone FT02b-w

#1
HeavyHemi
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 19:40:11 (permalink) ☄ Helpful
jdhoward

Good evening all, 

I've been unable to locate a solution on the net or even discussion on this problem. 

System Spec:
Windows 7 64bit Home Edition
EVGA X58 SLI E758 Motherboard
Core I7 930 oc'd to 4.0ghz
Evga gtx 670 SLI
Corsair AX1200 PSU
12gb Corsair Dominator RAM oc'd to 1636mhz
Standard air cooling for CPU and GPUs that one would expect for overclocked rig.

Programs used to monitor system resources:
AIDA64 Extreme Edition
Hardware Monitor V0.5.1 Beta

Recent Changes to System:
Updated my 132-BL-E758 (EVGA X58 SLI E758) motherboard to Bios release number IX58SZ83. 
Motherboard was previously using a bios released on or about 09/22/2009. 

Problem:
After installing the 83 Bios update my system no longer recognizes 12gb of installed corsair memory as available for use. The following is shown in resource window. Hardware Reserved: 8201 MB - In Use: 1769 MB - Modified: 87 MB - Standby: 1368 MB - Free: 887 MB. Total memory installed: 12,228 MB. Available: 2260 MB. Cached: 1455 MB. Total: 4087
  • As you can see by the last number of 4087 MB that the system now only recognizes that amount as available. When running games or programs the system then bases % of memory used on the total of 4087 MB rather than the full 12gb of ram installed. 
 
Solutions Attempted:
1. Reboot computer, return to BIOS and load default settings - log back into Windows. Result - no change in problem.
2. Change VTT settings from +125 to default, then back to +125 and then further to +150. Result - no change in problem.
3. Attempt to locate 'Memory Recognition function' in Bios that was mentioned on an internet search, no such function found in Bios.
4. Looked into msconfig and the 'use maximum memory' function under advanced window. Decided against changing this function (box is unchecked by default) instructions on net suggested checking this box but others reported serious errors attempting to boot back into Windows after enabling this function.

AIDA64 Extreme Edition - current memory readings (Chrome web browser w/2 tabs open and several programs in background running such as AIDA, HardwareMonitor, etc.)
Field ValuePhysical Memory Total 4087 MBUsed 1801 MBFree 2285 MBUtilization 44 % Swap Space Total 8172 MBUsed 2332 MBFree 5839 MBUtilization 29 % Virtual Memory Total 12259 MBUsed 4134 MBFree 8125 MBUtilization 34 % Paging File Paging File C:\pagefile.sysCurrent Size 4087 MBCurrent / Peak Usage 123 MB / 140 MBUtilization 3 % Physical Address Extension (PAE) Supported by Operating System YesSupported by CPU YesActive Yes

AIDA64 Extreme Edition - reading located under Computer-Summary-Motherboard-System Memory:
System Memory 4087 MB  (DDR3-1333 DDR3 SDRAM)

Something must be wrong with the Bios update. Memory was displayed correctly just prior to update. Previous bios installed caused problems, of which I cannot identify, with recent upgrade from gtx 480 sli to gtx 670 sli and HPET was not present causing issues with benchmarks such as 3dmark.  Updating the Bios to 83 solved the problems with the gpu's and added HPET to the system thereby enabling benchmarking to resume without issue.

Have I given enough information? Can you help? Please let me know what suggestions you might have. 

 
Have you tried doing a full BIOS reset? In other words, shut down the system. Turn off or unplug the PSU. Remove the BIOS battery. Press and hold the BIOS reset button for 30 seconds. Let the system sit for 15 minutes. Reinstall the battery and reboot. Have you set the memory timing manually in the BIOS? Are all your other settings at default? BIOS 83 has some subtle differences that change overclocking a bit. Also you CANNOT use your previously saved overclocking profiles.  BTW are you using 6x2GB modules or 3x4GB memory modules?

EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
 
#2
jdhoward
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 19:44:51 (permalink)
HeavyHemi Have you tried doing a full BIOS reset? In other words, shut down the system. Turn off or unplug the PSU. Remove the BIOS battery. Press and hold the BIOS reset button for 30 seconds. Let the system sit for 15 minutes. Reinstall the battery and reboot. Have you set the memory timing manually in the BIOS? Are all your other settings at default? BIOS 83 has some subtle differences that change overclocking a bit. Also you CANNOT use your previously saved overclocking profiles. 

 
I think you're on to something there. To answer your first question, no I had not tried a full BIOS reset using the method you described. I don't feel the need at this point to try that and here is why - when I reflashed the bios with a freshly downloaded and burned copy of 83.iso and with default BIOS settings I found the system recognized all 12gb of ram. When I reset the computer moments ago and loaded up a saved overclock profile I found myself again losing much of the ram to hardware reserve.
 
The memory timings were manually set in my saved profile 8-8-8-24 as stated on the corsair memory packaging/website. I also had changed many of the other voltage settings to reach the OC and mem ratio I was aiming for. So, no - few of the BIOS settings were at default under my saved profile. I am using 6x2gb memory sticks.
 
So as you said - you cannot use previously saved profiles. Perhaps you are right. I will go back and try to replicate the overclock without using the saved profile.
 
You said that BIOS 83 has some subtle differences that change overclocking - might you be able to name one such change? A little hint as to what to watch out for would be very helpful.

thanks for the post, may just have helped quite a bit 
 

 
post edited by jdhoward - 2013/04/19 20:21:23

CPU: Core i7 930 @ 4.0ghz
GPU: 2 EVGA GTX670's  FTW in SLI
Ram: 12GB Corsair Dominator DDR3 1600mhz
HDDs: X25-M 80gb + Intel 320series 120gb + Seagate Barracuda 500GB
Mobo: EVGA X58 3x Sli
Display: Dell IPS 24" x 2 
OS: Windows 7 64Bit Home Premium
PSU: Corsair AX1200w
Case: Silverstone FT02b-w

#3
HeavyHemi
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 20:04:13 (permalink) ☄ Helpful
jdhoward

HeavyHemi Have you tried doing a full BIOS reset? In other words, shut down the system. Turn off or unplug the PSU. Remove the BIOS battery. Press and hold the BIOS reset button for 30 seconds. Let the system sit for 15 minutes. Reinstall the battery and reboot. Have you set the memory timing manually in the BIOS? Are all your other settings at default? BIOS 83 has some subtle differences that change overclocking a bit. Also you CANNOT use your previously saved overclocking profiles. 


I think you're on to something there. To answer your first question, no I had not tried a full BIOS reset using the method you described. I don't feel the need at this point to try that and here is why - when I reflashed the bios with a freshly downloaded and burned copy of 83.iso and with default BIOS settings I found the system recognized all 12gb of ram. When I reset the computer moments ago and loaded up a saved overclock profile I found myself again losing much of the ram to hardware reserve.

So as you said - you cannot use previously saved profiles. Perhaps you are right. I will go back and try to replicate the overclock without using the saved profile.

You said that BIOS 83 has some subtle differences that change overclocking - might you be able to name one such change? A little hint as to what to watch out for would be very helpful.

thanks for the post, may just have helped quite a bit 


 
I found with BIOS 83 that it appeared a bit more sensitive to uncore frequency particularly if you use S3 sleep.  Also reducing CPU PLL voltage from the default of 1.8 down to 1.75 or 1.7v, seems to help with being able to use a bit less VTT  I'm running a 980x so I've a wider range I can use on the uncore from 1.5 on up. CPU overclocking is pretty much the same as far as voltage.
 

EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
 
#4
jdhoward
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 20:20:16 (permalink)
I do believe you've hit the nail on the head. 
 
Solution: Do not use saved overclocking profiles after bios update.
 
I went back and loaded the default settings, made sure it would post and that all memory was accounted for in windows. I then reset and went back into the Bios and began changing the voltages/cpu/memory figures to reach my previous overclock. I was able to secure a 4.0ghz oc on the cpu and a reasonable 1647mhz on the ram. I am in the process of running AIDA64's stability test to make sure things are fine, so far so good. 
 
All ram is visible and available for use - which means the problem has been solved. 
 
One last question- this time I left memory timings on Auto. They are showing as 11-11-11-29. Any harm or even benefit of lowering them back to 8-8-8-24?
 
Thank you very much for the useful tips! 

CPU: Core i7 930 @ 4.0ghz
GPU: 2 EVGA GTX670's  FTW in SLI
Ram: 12GB Corsair Dominator DDR3 1600mhz
HDDs: X25-M 80gb + Intel 320series 120gb + Seagate Barracuda 500GB
Mobo: EVGA X58 3x Sli
Display: Dell IPS 24" x 2 
OS: Windows 7 64Bit Home Premium
PSU: Corsair AX1200w
Case: Silverstone FT02b-w

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kithylin
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 20:35:57 (permalink)
I just felt I should mention that you may see a little benefit from lowering the timings on ram, but with the x58 triple channel memory configuration, it's not necessary.  I have my mushkin ram running at 10-13-13-31-1T @ 2348 Mhz and I still get 32 GB/sec in sandra memory tests.

MSI Prestige X570 Creation, AMD 5800X, EVGA RTX 3070 Ti FTW3 (under EK Full cover water block), EVGA 1000W T2 Titanium.
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HeavyHemi
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 20:36:05 (permalink)
jdhoward

I do believe you've hit the nail on the head. 

Solution: Do not use saved overclocking profiles after bios update.

I went back and loaded the default settings, made sure it would post and that all memory was accounted for in windows. I then reset and went back into the Bios and began changing the voltages/cpu/memory figures to reach my previous overclock. I was able to secure a 4.0ghz oc on the cpu and a reasonable 1647mhz on the ram. I am in the process of running AIDA64's stability test to make sure things are fine, so far so good. 

All ram is visible and available for use - which means the problem has been solved. 

One last question- this time I left memory timings on Auto. They are showing as 11-11-11-29. Any harm or even benefit of lowering them back to 8-8-8-24?

Thank you very much for the useful tips! 

You should be able to use the default timings.  If you lower the timing an notice issues, you could bump the VTT up  a notch or two. Up to +250 is fine. This is more an issue with running 6 sticks versus 3. Faster timing will get you a bit more speed. Depending upon what you're doing, you may may not notice. I'm running Corsair 2000 memory at 1664 at 8-8-8-24 1T. I can run it faster but I value absolute stability over a 'perceptual' increase in performance.

EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
 
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jdhoward
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2013/04/19 20:43:19 (permalink)
Thank you both for your advice. 
 
I had increased CPU VTT to +125 as I had it prior to the bios update. Even after the update increasing the VTT helped with the stability when running the test. I did get a few BSODs while changing the voltages, which I expected. I usually change one thing at a time to see what effect it has on stability. It passed a short 10min run through AIDA64 stability test after the increase in VTT.
 
I am running 6 sticks of 2gb corsair memory.
 
I suppose changing the timings won't really make any difference for my usage, which is essentially gaming - Eve online multi-boxing or some of the graphics intensive first person shooters. I am content to leave the timings on auto. Having the computer crash during a fleet engagement isn't something I care to experience. I too will value stability over absolute speed... which I wouldn't likely notice.
 
Excellent help HeavyHemi I definitely appreciate it. All is well. 
 


CPU: Core i7 930 @ 4.0ghz
GPU: 2 EVGA GTX670's  FTW in SLI
Ram: 12GB Corsair Dominator DDR3 1600mhz
HDDs: X25-M 80gb + Intel 320series 120gb + Seagate Barracuda 500GB
Mobo: EVGA X58 3x Sli
Display: Dell IPS 24" x 2 
OS: Windows 7 64Bit Home Premium
PSU: Corsair AX1200w
Case: Silverstone FT02b-w

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dmann304
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/04 17:49:44 (permalink)
This is weird, I have a issue like this showing all 12 gb in cpuz but in bios it shows 8 and usable 8 in windows. can 2 GTX 970's do this to the
memory count?
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kithylin
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/04 19:08:21 (permalink)
dmann304
This is weird, I have a issue like this showing all 12 gb in cpuz but in bios it shows 8 and usable 8 in windows. can 2 GTX 970's do this to the
memory count?




I would strongly suggest you go start your own new thread about your issue. This you replied to is more than 2 years old and I'm probably the only one to monitor it anymore these days.

MSI Prestige X570 Creation, AMD 5800X, EVGA RTX 3070 Ti FTW3 (under EK Full cover water block), EVGA 1000W T2 Titanium.
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dmann304
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/06 21:59:14 (permalink)
WHy?
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dmann304
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/08 21:40:58 (permalink)
This might be the issue. weird but if their problems out their with 900 cards on this board then I'm not alone. the memory gap is to auto. 
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HeavyHemi
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/08 22:17:31 (permalink)
dmann304
This might be the issue. weird but if their problems out their with 900 cards on this board then I'm not alone. the memory gap is to auto. 


Because of the larger GPU memory amounts, it helps with stability to set the memory low gap to 3G. When the X58 boards came out, GPU memory amounts were topping out at 1GB.

EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
 
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NO_sauce
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/09 08:19:44 (permalink)
I would also like to mention, if CPUz is showing the full memory and other spec software is showing the same, but the BIOS and Windows are showing less, then you have nothing to worry about. Its just a misreading from the BIOS and Windows. Hope this helps.

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dmann304
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/02/09 12:24:04 (permalink)
Thanks guys. I might as well leave this alone since I get some pretty good numbers from benchies and games run
great. Its just annoying to see something like that. maybe adding 24 gigs of ram might give me 20 gigs or ram.
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dmann304
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2016/03/12 14:22:15 (permalink)
I got an RMA setup with this board for replacement. Has anyone got an idea what they would
replace the X58 SLI with in the modern era? If they don't replace it with an X58 or fix current,
what would be suitable as replacement? Would they send out replacement with something I don't
have ram or CPU for? or would they tell me?
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bfsjr
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Re:Updated x58 SlI Motherboard Bios - New RAM issue 2017/01/07 13:53:46 (permalink)
I have the exact same problem as set forth in this thread by JD Howard and nothing I can do can release the 3.99 GB usable when I have 12 GB installed. I also had previously installed the latest update for my X58 SLI board. I tried the BIOS reset and that didn't take care of the problem. Did anyone ever come up with a solution with this problem of the 12 GB installed (3.99GB usable). I'm running Windows 10 Pro 64bit.
 
Thanks for any help,
 
bfsjr
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