MrImSoGood
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I've a 50" Vizio smart TV and it's cracked behind the screen. Is it worth getting it repair or is it possible to fix it myself?
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:19:32
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:25:38
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Nope. Usually not worth it. Is it out of warranty?
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:28:26
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agent8
Nope. Usually not worth it. Is it out of warranty?
I got in it Nov last year just days before Black Friday. It's barely over 2 months old
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:36:40
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It should be under warranty then unless it was caused by physical damage. If it is a defect, they will cover it for 1 year. Their warranty is not very good and that is one of many reasons why I don't buy Vizios.
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donta1979
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:40:13
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Depends, can you solder, its normally a capacitor that has given out, see guys fix them all the time, if you can get the whole PCB for cheap seen people do that too. To do it yourself if you know how yes. To pay a company to do it normally no. If you can get the parts for cheap and have enough know how and its cheaper to do than buying a new one, I would say go for it.
post edited by donta1979 - 2016/02/05 11:41:29
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:41:29
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Tried calling them yesterday. Tried blaming the damage on me.
Instead of them repairing or replacing it, they offered to sell me a 55" for $700.
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:50:02
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Yeah, that sounds about right. If the outer screen and casing does not show damage, then you may have a chance. Sometimes you have to get pushy with them. What sucks is that the main panel behind the glass is usually the most expensive part so if they are not willing to work with you, you are better off buying a new one. Vizio has one of the worst warranties and their customer service is horrible. I would go LG or Samsung next time if you are going the LED route.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/05 11:55:36
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agent8
Yeah, that sounds about right. If the outer screen and casing does not show damage, then you may have a chance. Sometimes you have to get pushy with them. What sucks is that the main panel behind the glass is usually the most expensive part so if they are not willing to work with you, you are better off buying a new one. Vizio has one of the worst warranties and their customer service is horrible. I would go LG or Samsung next time if you are going the LED route.
Yeah theres no cracks or damage of any kind on the screen or panel, even sent them pics of it
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Cool GTX
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Re: Is repairing a lcd tv worth it?
2016/02/05 12:04:41
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Don't forget to check with your CC company if you charged it. I have some that automatically double the Mfg warranty and will help you with difficult Mfg or vendors.
Check the return / warranty coverage at the place you purchased the TV.
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/05 12:48:23
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If the place you bought it from is not going to work with you, The first thing I try to do is be nice as possible and ask for a supervisor/manager if you need. If that doesn't work, tell them that you would really rather not pursue a legal course of action but you will be needed some further information from them... Usually works if they are at fault or it is a defect.
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XrayMan
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Re: Is repairing a lcd tv worth it?
2016/02/05 21:57:12
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You had it 2 months, and you just now discovered the crack? Whenever I buy something like that, I inspect it all around for damage.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/08 13:33:01
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XrayMan
You had it 2 months, and you just now discovered the crack? Whenever I buy something like that, I inspect it all around for damage.
The crack wasn't noticeable, at least not when something was showing on the TV TV still works but sometimes it the picture looks as if I'm watching a bootleg video on the computer   
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/08 14:36:37
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Yep, that whole panel would have to be replaced. I would be pissed.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/08 14:46:42
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/08 15:07:56
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Probably the most expensive part. The panel and the mainboard. Yes. If they are not going to do anything under warranty, you might as well sell it for parts leave it at Vizios headquarters with some poop on it.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/08 20:00:18
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fletchj
Did you cause the damage or did it just start that one day? Also where did you purchase it from?
Hasn't been moved since I brought it home from Wal-mart
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biscuit1
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Re: Is repairing a lcd tv worth it?
2016/02/08 20:17:52
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I've repaired several TV's , if the panel has issues like yours it is cheaper to buy a new TV . Since it is only 2 months old get a supervisor involved . If you have a Facebook account tell them you are posting on it how they won't warranty a defective television . My sister got the run-around from them before . One post on FB & THEN they wanted to help her . I despise FB myself but it's handy for problems like this .
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/08 20:20:07
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biscuit1
I've repaired several TV's , if the panel has issues like yours it is cheaper to buy a new TV . Since it is only 2 months old get a supervisor involved . If you have a Facebook account tell them you are posting on it how they won't warranty a defective television . My sister got the run-around from them before . One post on FB & THEN they wanted to help her . I despise FB myself but it's handy for problems like this .
I'm gonna try that after I try wal-mart and see what they say If it proves to be too much of a hassle i'll probably just CL/ebay it for parts
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/08 21:38:23
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I have fixed a panel long ago and I can safely say that it was not worth the trouble at all. Walmart is usually pretty good with returns provided you have a receipt and/or it's in the system and there is no outside damage. If you have the packaging and receipt, I would take it down and say you want to return it. Don't even mention that you have made contact with anyone. Sometimes Walmart just opens it up to make sure everything is in the box and it's a done deal.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/08 22:17:54
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agent8
I have fixed a panel long ago and I can safely say that it was not worth the trouble at all. Walmart is usually pretty good with returns provided you have a receipt and/or it's in the system and there is no outside damage. If you have the packaging and receipt, I would take it down and say you want to return it. Don't even mention that you have made contact with anyone. Sometimes Walmart just opens it up to make sure everything is in the box and it's a done deal.
I'll try that Good thing I didn't throw out the box
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Baltothewolf
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Re: Is repairing a lcd tv worth it?
2016/02/09 03:24:52
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MrImSoGood
agent8
I have fixed a panel long ago and I can safely say that it was not worth the trouble at all. Walmart is usually pretty good with returns provided you have a receipt and/or it's in the system and there is no outside damage. If you have the packaging and receipt, I would take it down and say you want to return it. Don't even mention that you have made contact with anyone. Sometimes Walmart just opens it up to make sure everything is in the box and it's a done deal.
I'll try that
Good thing I didn't throw out the box
I agree with agent. This is definitely your best bet. They may, may remove the TV to make sure the model number matches. But I doubt it. It's Wal-Mart we are talking about.
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rjohnson11
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Re: Is repairing a lcd tv worth it?
2016/02/09 03:39:10
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If the crack occurred while at home it's possible someone in the household caused it by accident. If you have a small deductible for the household property insurance see if the repair or replacement is covered under your insurance policy.
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kaninja
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Re: Is repairing a lcd tv worth it?
2016/02/09 07:17:23
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Quick! Return that thing to Walmart! You are still within the 90 day return window for TV's. Just put it back in the box and return it. Don't take no for an answer.
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NO_sauce
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Re: Is repairing a lcd tv worth it?
2016/02/09 07:30:19
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I've fixed many TVs and a crack is not worth it. You can get a new TV for less than the cost of the part alone usually.
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fearpoint
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Re: Is repairing a lcd tv worth it?
2016/02/09 12:29:38
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/09 13:02:15
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fearpoint
MrImSoGood
XrayMan
You had it 2 months, and you just now discovered the crack? Whenever I buy something like that, I inspect it all around for damage.
The crack wasn't noticeable, at least not when something was showing on the TV
TV still works but sometimes it the picture looks as if I'm watching a bootleg video on the computer
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seth89
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Re: Is repairing a lcd tv worth it?
2016/02/09 18:32:05
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nope, buy a new LG.
LG makes a 55" 4k tv for 800 bucks and it looks great.
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MrImSoGood
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Re: Is repairing a lcd tv worth it?
2016/02/10 17:34:16
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Well good news. I returned it with no trouble other then them getting their stuff together
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agent8
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Re: Is repairing a lcd tv worth it?
2016/02/10 18:46:18
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Sweet! Yeah, Walmart is pretty relaxed about returns. They can afford to be.
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