jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Built a new system and tried to hook it up to my Samsung u8550 4k tv but I keep getting unsupported or no signal.
I tried 1.4 and 2.0 cables. Works fine on my Sony x br 6 1080 p tv. I even hooked both up at same time. It recognized the Samsung but I couldn't get it to work.
Plz help.
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/03 10:18:34
(permalink)
Sorry...here are my specs....
4790k cooled by H100i
Asus hero vii
2x8gb corsair 2133
Sound blaster z
2x evga gtx sc 970 sli
Corsair 1200axi
Corsair air 540 case
Windows 8.1
Samsung evo ssd 1tb X2
Western digital 4tb
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102287
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: online
- Ribbons : 84
Re: 4k unsupported or no signal
2015/01/03 10:34:08
(permalink)
If you have more than one HDMI input on the TV did you change the HDMI source on the TV? For example if you're plugged into HDMI input 2 did you change the source with the Samsung remote control to switch to that port?
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/03 10:40:48
(permalink)
Hi, yes I did. I even changed to name it pc. I tried all the other ports on each card. When I had both monitors hooked up it recognized the Samsung but I couldn't get it to go higher than 1080. When the Sony was hooked up
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/03 13:52:54
(permalink)
So far I got it to work......so ....so.....
So I went into nvidia profile selected uhd, also I have both monitors hooked up, chose multiple displays and now it's extended onto my Samsung at 3840x2160. But when I chose to only display on to samsung it has no signal or unplug the Sony same thing......I'm stumped?!?!?!
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
Tylerslikewhoa
New Member
- Total Posts : 64
- Reward points : 0
- Joined: 2014/09/27 15:37:42
- Status: offline
- Ribbons : 1
Re: 4k unsupported or no signal
2015/01/04 01:02:40
(permalink)
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/05 09:19:41
(permalink)
Thank you for the link....However my question is not answered. I read the entire thread and my conclusions are a. My drivers are the culprit or b. I have a older model of that TV and the chips et doesn't support?
I'm going to call Samsung later today and report back.....
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
VVhiplash
iCX Member
- Total Posts : 392
- Reward points : 0
- Joined: 2011/06/15 11:42:22
- Location: U.S.A
- Status: offline
- Ribbons : 1
Re: 4k unsupported or no signal
2015/01/05 09:44:49
(permalink)
EVGA has 24/7 tech support, which I know for a fact will be much more helpful than Samsung. I'd try calling them first, I bet they'll fix your issue. They've always been a pleasure to work with in my opinion, knowledgeable and dedicated.
ll Steiger-Dynamics Maven ll Intel i7-5930k 4.2Ghz ll ASRock X99 Extreme6/AC ll Liqmax II 240 ll GeiL Super-Luce 32gb 2666mhz ll (x2)EVGA GTX 980 SC ll Samsung XP941 500gb and 850 Pro 1TB ll EVGA PS 1000W Platinum ll
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/05 10:19:08
(permalink)
Thanks! I think I will try evga 1st and see what they van come up with....
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
gamer4life77
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2013/04/06 12:10:48
- Status: offline
- Ribbons : 1
Re: 4k unsupported or no signal
2015/01/06 07:00:18
(permalink)
I have the same TV as you do how i got mine to work was i turn off my PC and then unplugged my hdmi cable from the TV and went in to the menu screen on my TV and went to Picture Options and then select HDMI UHD COLOR then select the hdmi port your using for your PC and press the on switch then confirm you want it on and wait for the TV to turn off and turn back on now turn your TV off again and plug in your hdmi after that turn on your computer and you should be able to get 4k @60. Also make sure your using the PC Resolution in The Nvidia control panel and dont use the screen resolution setting in windows . I Hope This helps
|
jiannu
New Member
- Total Posts : 97
- Reward points : 0
- Joined: 2007/08/08 20:01:24
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2015/01/27 05:09:55
(permalink)
Thanks everyone. I solved my issue.... it was the rocketfish 2.0 cable that could NOT achieve 4k resolutions. I plugged in an old Monster and voila! So everyone should stay away from rocketfish!
Btw.....4k is overrated. Didn't see much of a difference other than poorer graphics performance. The picture looks on point at 1080p.
AMD 5800x Corsair H150i Asus Dark x570 2x16GB Corsair DDR4 4x1 TB Samsung EvO Ssd 2x Western Digital Nas 4Tb Asus RTX 4090 SoundBlaster Zri Corsair 1200i Corsair 540 air Windows 11 Pro 64 49Nano85una 4k 120Hz
|
TChittenden II
Superclocked Member
- Total Posts : 166
- Reward points : 0
- Joined: 2005/12/29 20:22:00
- Location: San Antonio, USA
- Status: offline
- Ribbons : 1
Re: 4k unsupported or no signal
2015/01/27 05:18:20
(permalink)
Glad you figured it out! Rocketfish makes some stuff that's ok, HDMI cables aren't one of them, haha. 4k is one of those funny things right now, you have to have the right type of source media and you have to be sitting within a certain distance from the screen. I have a 28" 4k@60Hz ASUS monitor and sitting just 2 or 3 feet away from it stuff looks amazaballs and I definitely notice the diffference in picture quality, but as you mentioned things don't run as well as at 1080.
That being said, I have never seen a prettier sight than TW: Rome II at 4k with everything turned up, it did make my 970's hurt though, around 30-50fps. I attended the Homeworld panel at PAX South last weekend and they said Homeworld's textures were authored with 4k in mind, so I'm very excited to see what that looks like next month.
==My System== Case: Corsair CC800DW CPU: Intel Core I7-3930k @ 3.8GHz Motherboard: EVGA X79 FTW Graphics Card: 2 x EVGA GTX 970 SC ACX 2.0 in SLI Memory: Corsair Dominator 16GB (4x4GB) DDR3 1866 9-10-9-27 Boot Drive: Samsung 850 Pro 250GB SSD Games Drive: 2 x 450GB SATAIII 10k RPM Velociraptor in RAID 0 Power Supply: CORSAIR Professional Series RM-1000
|
DLAROC
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2013/08/26 19:16:34
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2016/02/07 18:21:26
(permalink)
If you have a Samsung Tv, Turn off Samsung Instant On. I know it gives problems with 4K 60fps signals. If it's on, the signal will be lost when the tv is powered down and you'll have to unplug the HDMI and plug it back in for the signal to come back. Well it's not your HDMI, it's Samsungs Instant On feature not remembering the correct resolution when the Tv powers back up. Turn that feature off and it works everytime. It's funny cause I got off the phone with a Samsung rep earlier today who tried telling me it was my HDMI cable. I have two high speed HDMI with 18Gbps. I paid 59.99 for the AudioQuest cable at Best Buy just because the guy was trying so hard to tell me I needed that cable for my new 4K tv (js9000). The issue is definitely not my cables.
post edited by DLAROC - 2016/02/07 18:24:14
|
DLAROC
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2013/08/26 19:16:34
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2016/02/07 18:25:20
(permalink)
4K is better just because you don't need to use AA while gaming. It's so smooth that there's barely any jaggies. Not having to use AA, means more performance gain.
|
stalinx20
CLASSIFIED Member
- Total Posts : 4977
- Reward points : 0
- Joined: 2009/01/03 08:56:23
- Location: U.S., Michigan
- Status: offline
- Ribbons : 0
Re: 4k unsupported or no signal
2016/02/07 19:49:38
(permalink)
jiannu
Thanks everyone. I solved my issue.... it was the rocketfish 2.0 cable that could NOT achieve 4k resolutions. I plugged in an old Monster and voila! So everyone should stay away from rocketfish!
Btw.....4k is overrated. Didn't see much of a difference other than poorer graphics performance. The picture looks on point at 1080p.
Just an FYI for anyone who doesn't know, Rocketfish is a bestbuy owned product. Should tell you a thing or 2 about a thing or 2, not "all" store owned merchandise is going to do what you want it to do. Could have been a defective item.
post edited by stalinx20 - 2016/02/07 19:58:33
EVGA X79 Dark 2080 Black edition 980 EVGA 1000 gold PSU (Gold) 4820K CPU 16x G-skill
|
wiretap
New Member
- Total Posts : 36
- Reward points : 0
- Joined: 2006/11/08 13:51:16
- Location: Michigan, USA
- Status: offline
- Ribbons : 1
Re: 4k unsupported or no signal
2016/02/12 11:38:53
(permalink)
Glad to hear you got it resolved. On my Samsung JU9500 I had to try a few different cables. I found that Monoprice high speed rated HDMI cables worked great for 4K with 4:4:4 and 60Hz. They're probably the best priced cables that work reliably from my testing.
|