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XrayMan
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2016/02/06 21:24:32 (permalink)
 
Do you know where it tells buyers of what the warranty covers for the water cooling systems that have tubes? I can't seem to find that warranty info for the following product:   http://www.evga.com/Products/Product.aspx?pn=400-HY-0990-B1
 
 

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    Cool GTX
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    Re: I have a Warranty Question. 2016/02/06 22:01:50 (permalink)
    Is this a trick question ?? 
     
    I only found it on the "Home Accessories" page  = 1 year  
     
    http://www.evga.com/Products/ProductList.aspx?type=2
     
     
    And on this page
    http://www.evga.com/Products/ProductList.aspx?type=2&family=Accessories+-+Hardware&chipset=Waterblock
     
    Seems someone forgot to put it on the actual product description page also.  (for all three versions)
     
     
     
    post edited by Cool GTX - 2016/02/06 23:53:43

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    XrayMan
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    Re: I have a Warranty Question. 2016/02/06 22:45:07 (permalink)
    Cool GTX
    Is this a trick question ?? 
     
    I only found it on the "Home Accessories" page  = 1 year  
     
    http://www.evga.com/Produ..ProductList.aspx?type=2
     
    And on this page
    http://www.evga.com/Products/ProductList.aspx?type=2&family=Accessories+-+Hardware&chipset=Waterblock
     
    Seems someone forgot to put it on the actual product description page also.  (for all three versions)
     
     
     




    Your first link doesn't work. Also, I want to know what the warranty covers. I.E. any defects, the tubing, etc.

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    #3
    Cool GTX
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    Re: I have a Warranty Question. 2016/02/07 00:00:48 (permalink)
    XrayMan
    Cool GTX
    Is this a trick question ?? 
     
    I only found it on the "Home Accessories" page  = 1 year  
     
    http://www.evga.com/Produ..ProductList.aspx?type=2
     
    And on this page
    http://www.evga.com/Products/ProductList.aspx?type=2&family=Accessories+-+Hardware&chipset=Waterblock
     
    Seems someone forgot to put it on the actual product description page also.  (for all three versions)
     
     
     




    Your first link doesn't work. Also, I want to know what the warranty covers. I.E. any defects, the tubing, etc.


    fixed original link
     
    Found this -- says parts and labor 1 year in lower left corner
    https://www.evga.com/products/pdf/400-HY-0990-B1.pdf
     
    Then there is the generic legal by region and part
    http://www.evga.com/support/warranty/
     
    Hope this helps
     
     
     
    post edited by Cool GTX - 2016/02/07 20:21:50

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    XrayMan
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    Re: I have a Warranty Question. 2016/02/07 01:15:43 (permalink)
     
    Doesn't really answer the question 100%, but it's not your fault. It's just not there. Thanks.

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    EddieH
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    Re: I have a Warranty Question. 2016/02/07 16:09:52 (permalink) ☄ Helpfulby XrayMan 2016/02/07 16:14:39
    The installation sheet has the following: 
    Warranty for the GTXTM 980 Hybrid Kit
    Your EVGA 980 Hybrid kit comes with a 1 (one) year warranty. Refer to your GTX 980 manufacturer’s
    warranty information before installing the EVGA GTX 980 Hybrid Kit. Should you damage your
    GTX 980 during the installation process, EVGA will not be held liable for the physical damage of your
    GTX 980.
     
    There is also some FAQs here:
    http://www.evga.com/support/faq/?f=59556
     
    As with any EVGA product, physical damage is not covered under warranty. 
    In terms of issues with the kits, they are on a case by case basis which any customer can contact our 24/7 Technical Support team for questions, concerns, or assistance with an RMA. 
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    XrayMan
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    Re: I have a Warranty Question. 2016/02/07 16:14:34 (permalink)
    EVGATech_EddieH
    The installation sheet has the following: 
    Warranty for the GTXTM 980 Hybrid Kit
    Your EVGA 980 Hybrid kit comes with a 1 (one) year warranty. Refer to your GTX 980 manufacturer’s
    warranty information before installing the EVGA GTX 980 Hybrid Kit. Should you damage your
    GTX 980 during the installation process, EVGA will not be held liable for the physical damage of your
    GTX 980.
     
    There is also some FAQs here:
    http://www.evga.com/support/faq/?f=59556
     
    As with any EVGA product, physical damage is not covered under warranty. 
    In terms of issues with the kits, they are on a case by case basis which any customer can contact our 24/7 Technical Support team for questions, concerns, or assistance with an RMA. 




    Thanks. That does help a lot with answering the question.        

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    #7
    MSim
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    Re: I have a Warranty Question. 2016/02/07 23:04:26 (permalink)
    EVGA doesn't put much faith in the Hydro kit they sell, it only has 1 year warranty.  Corsair Hydro coolers come with 2-5 years warranty (depending on the unit).
     
     
     
     
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