kalidon
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Hey got the x99 classified mb with a 5960x intel i7 processor and when it's all connected it boots up with the codes C-04-19-60-FF-C and restarts....
I saw another post that talked about bent pins but that's not the case, I've already rma'd 2 mother boards and rma'd 1 processor. I've tried watercooling and standard fan heatsink, 3 different PCUS each of the 4 ram sticks and nothing. Local comp fix it shop says I may have to try for a 3rd CPU but that's pretty unlucky 2 have 2 bad ones in a row...
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bob16314
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:01:21
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Welcome to the forums..See EVGA FAQ I am getting post code C and no POST on X99 motherboards..This is typically caused by poor connection or no connection from PSU to the Motherboards EPS (CPU 8 pin) connection. I would check into that as well as a possible PSU/cable issue..Maybe check the pinout voltage on the CPU 8-pin with a PSU tester, Digital Voltmeter, or have the PC shop do it.
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GTXJackBauer
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:13:02
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Could be a bad PSU or its wiring if you've gone this far on RMAing.
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MDeckerM
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:20:36
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Have you tested your build out of the case in bare bones? There is likely an issue with wiring or perhaps a faulty power supply.
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kalidon
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:32:50
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I've tried another PSU and ya I had it bareboned on static bags
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kalidon
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:35:13
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And yes we've checked the voltage pinout.
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MDeckerM
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:38:13
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kalidon
I've tried another PSU and ya I had it bareboned on static bags
when you had your build in a bare bones configuration did you have any fan headers plugged into the board? Also, did you only use 1 stick of memory?
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GTXJackBauer
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:43:27
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Placing them on the bags won't do much as you'll want to be grounded via wristband. Just have them on a wooden tabled with you grounded is all and you aren't running around on carpet.
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MDeckerM
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Re: C-04-19-60-FF-C with instant restart
2016/01/31 16:52:00
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kalidon, did you at any time plug a fan header into the 3 pin I have boxed in red? (see attached image)
Attached Image(s)
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ModdingFox
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Re: C-04-19-60-FF-C with instant restart
2016/02/05 13:53:02
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Kalidon,
Did you ever get the issue resolved? I am currently experiencing an issue that presents the same set of debug codes. Evga support concluded that is was a bios version + ram compatibility issue, they are sending an updated bios rom to hopefully resolve the issue.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/05 14:45:36
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ModdingFox
Kalidon,
Did you ever get the issue resolved? I am currently experiencing an issue that presents the same set of debug codes. Evga support concluded that is was a bios version + ram compatibility issue, they are sending an updated bios rom to hopefully resolve the issue.
Welcome to the forum ModdingFox Thanks for sharing your BIOS issue. What version of BIOS did your MB come with? What RAM did you try to use?
post edited by Cool GTX - 2016/02/24 14:40:52
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alanz
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Re: C-04-19-60-FF-C with instant restart
2016/02/05 16:05:28
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I'm having this same problem, but with a i7-5930 processor. Is there some kind of protection feature built in that will shut the machine down if there is no fan connected to the powersupply fan header? In my case the pattern occurs even when it is just the bare board and cpu, nothing else, not even a stick of ram.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/05 17:22:35
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alanz
I'm having this same problem, but with a i7-5930 processor. Is there some kind of protection feature built in that will shut the machine down if there is no fan connected to the powersupply fan header? In my case the pattern occurs even when it is just the bare board and cpu, nothing else, not even a stick of ram.
Welcome to the forum alanz I am not sure what you meant by ---- "no fan connected to the powersupply fan header" I would never try to start a MB without a CPU cooler fan / pump attached to the MB --- CPU ---- Fan header You need 1 stick RAM --- per manual
post edited by Cool GTX - 2016/02/24 14:41:05
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GTXJackBauer
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Re: C-04-19-60-FF-C with instant restart
2016/02/05 17:29:28
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You need a cooler for the CPU or it will overheat and yes, it will shutdown if it hits its thermal limits.
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BrandonS
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Re: C-04-19-60-FF-C with instant restart
2016/02/06 06:56:09
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The board does not require a fan to be plugged into the CPU fan to turn on. It's highly recommended to have something cooling the CPU, but it doesn't have to be plugged into the motherboard.
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 11:09:44
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I am having the same problem.
I have built a similar computer before and I tried the power supply for that one and everything is still dead.
What else can I try?
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 11:38:42
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 12:03:39
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Cool GTX
The same post codes?
Yes. C-04-19-60-FF-C followed by restart. I just put the computer together. I built one like it earlier, except that one used 4790 and this one is 5930k. So I am unable to swap memory/cpu to further narrow the problem down.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 12:23:56
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 13:16:19
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Cool GTX
Did you read this?
Bob listed this in post #2
Reseat the Power cables --- make sure they are fully installed
Yes. I reset the connections and also tried a different power supply that I use with my functioning computer. So I am very confident that it isn't a power supply or cable problem. I had two sticks of DDR4 ram and I took them both out and tried each in slot 1 and the problem persisted. I have put together enough computers that I have had problematic motherboards before, but usually there is something visibly wrong with them. I do not see anything visibly wrong with the motherboard in this case.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 13:30:25
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Pull the MB and place on non-conductive surface, like the box it came in
Use the on-board power button to start the PC
MB, 1 RAM, CPU & cooler, GPU & PSU ---- does it post?
Does the code change?
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 13:49:12
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Cool GTX
Pull the MB and place on non-conductive surface, like the box it came in
Use the on-board power button to start the PC
MB, 1 RAM, CPU & cooler, GPU & PSU ---- does it post?
Does the code change?
Nothing changes. Same code.
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 13:51:05
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I have also tried: - turning off PCI lanes using the dipswitch.
- Trying different CMOS. ie move the switch between 1-3.
- Resetting the cmos using the onboard buttons.
- Flipping the turbo switch.
I can't get any different behavior no matter what I have tried.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:05:53
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You have tried a spare PSU ? --- could be a bad cable or PSU
That would make me wonder if the CPU socket has any bent pins
Sometimes the CPU cooler is not installed by tightening the fasteners evenly in small increments
Sometimes the CPU cooler is tight - pushing too hard on CPU and bending the pins underneath
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:10:58
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EVGA Classified X99 has two 8-pin sockets for CPU power on the MB -- Did you try both? EPS 8-pin 12V Power EVGA manual part 2 ---- page 7 ---- note the tabs comment
post edited by Cool GTX - 2016/02/09 14:14:09
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:28:53
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I checked the CPU again, but I don't see anything wrong.
I think I need a new motherboard.
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:38:32
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NO_sauce
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:40:43
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AH! Don't barebone on a anti-static bag! Its lined on the outside with conductive material to take the static shock. Best bet is always cardboard or wooden surface.
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Iamthep
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:49:09
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On the other hand...
I just got a hold of some 4GB DDR4 sticks from one of our servers. It can now boot up to the bios. The bios version is 1.13.
I will try to update the bios and try the newer sticks of RAM again. But perhaps I just need to get different ram.
(DDR4 is Corsair Vengeance LPX CMK32GX4M2B3200C16)
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Cool GTX
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Re: C-04-19-60-FF-C with instant restart
2016/02/09 14:56:00
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NO_sauce
AH! Don't barebone on a anti-static bag! Its lined on the outside with conductive material to take the static shock. Best bet is always cardboard or wooden surface.
That is why I said to place it on a non-conductive surface, like the box in post #21
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