Nereus
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Seem to be having a big run of bad luck last few days. Now doing an install of a Z97 Stinger Core3D. Appeared to be going fine until I got to installing the audio drivers. Here's what happens:  Not showing in device manager either. I then noticed the BIOS was showing version 2.02... not sure how that is possible since ver1.09 is the most recent, so I flashed the BIOS to 1.09 but still getting same error when I try to install the audio drivers. I am getting no sound whatsoever. Was able to install Windows 7 and all the updates no problem, and all the EVGA drivers etc, everything except audio. Tried Windows troubleshooter to look for hardware, didn't find anything. Anyone have any suggestions? I have a plug on the motherboard to take sound to the ports on the front of the case.. could that have an effect? Help please...
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ErinW
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/11 22:25:57
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Which driver pack are you trying to install? There's the latest one from 3 August, and the earlier ones from September and May 2014.
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Nereus
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/11 22:38:20
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Tried the latest and the one prior. Both had same result. Wonder if it's a hardware issue. Was able to get sound through HDMI at least.
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ErinW
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/11 22:41:14
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Is the sound card showing as an unknown device in the device manager at least? If not, and it's enabled in the BIOS, then you should RMA the board.
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Nereus
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/11 23:02:38
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Nope not in device manager, will try a few more things tomorrow night, 2am here zZzZzZz :) Thanks for help, will update.
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bob16314
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/12 00:54:22
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You need to check in the System BIOS that the HD Audio Controller (Creative Core3D Quad-Core Audio Processor) is enabled in Onboard Device Configuration..When another audio device is detected, such as in a graphics card, the onboard HD Audio Controller is sometimes disabled and you need to manually enable it..Otherwise, the onboard HD Audio Controller will not be detected and consequently not showing up in Device Manager or allow the driver install..That sounds like what the deal is.
The EVGA Download Center indeed shows 1.09 as the latest BIOS for an E972 Stinger Core 3D, and the 2.02 seems to be a BETA BIOS for an E973 Stinger WiFi..Thinking that the 2.02 is a BETA BIOS installed when the board was built but isn't yet available in the Download Center for the E972, but that's just speculation on my part.
* Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * "Whatever it takes, as long as it works" - Me
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Nereus
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/12 21:12:34
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bob16314
You need to check in the System BIOS that the HD Audio Controller (Creative Core3D Quad-Core Audio Processor) is enabled in Onboard Device Configuration..When another audio device is detected, such as in a graphics card, the onboard HD Audio Controller is sometimes disabled and you need to manually enable it..Otherwise, the onboard HD Audio Controller will not be detected and consequently not showing up in Device Manager or allow the driver install..That sounds like what the deal is.
How about when it doesn't show there at all? :) Under Onboard Device Config, all I see is: Intel LAN (enabled) Wake on LAN (enabled) Azalia (enabled) mSATA/Mini PCIE Slot (enabled) Function switch (Mini PCIE) That's it...  ...Azalia IS the integrated audio controller, right? Well it's enabled.
post edited by Nereus - 2015/10/12 21:28:04
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bob16314
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/12 22:17:43
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Yeah, it's enabled..Something isn't right like a driver/chip mismatch or the board is broken..Just for kicks I'd try the Realtek R279 driver for the Stinger WiFi and see what happens..If no joy, RMA the board like EVGATech_Erin said.
* Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * "Whatever it takes, as long as it works" - Me
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Nereus
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/14 10:29:03
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Core3D seems to be borked :( ..although I can get sound through HDMI, but quality not great and volume is really low for some reason. Also the time keeps resetting to 2008 after every shutdown, probably battery dead. It's my wife's machine so will have to wait to RMA it - she needs it this week. Last night my printer stopped communicating.. seems the ethernet port died. Just unbelievable my luck lately. At work 2 systems I need access to are spitting errors, and my VPN login keeps failing. Couple of days ago I killed a Z170 Stinger motherboard. Even my SMS authentication for one of my games is not responding today. *sigh*
post edited by Nereus - 2015/10/14 10:39:15
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aka_STEVE_b
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/14 10:55:08
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 ...and time to go buy a ... 
AMD RYZEN 9 5900X 12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
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Nereus
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Re: Problems with audio on Z97 Stinger Core3D
2015/10/14 18:41:15
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LOL 
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