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EVGA Note 7 Warranty questions

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jdw715
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2015/10/08 15:17:49 (permalink)
My EVGA Note 7 won’t hold a charge; in addition something is wrong with the charger connection. I’ve tried a few other USB chargers that work with other devices and they won’t charge the EVGA Note.
 
I noticed that other people on the EVGA message boards have also discussed these problems. I believe that there is a design flaw with the Note 7.

Are there other options under warranty other than getting another Note 7 (or the same one repaired) with the same design flaws?


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    jdw715
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    Re: EVGA Note 7 Warranty questions 2015/10/08 16:13:23 (permalink)
    I guess this belongs under warranty questions. 
     
    Is there another tablet forthcoming from EVGA?  Or, is that was the Shield tablet is supposed to be?


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    EVGA_James
    EVGA Product Manager
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    Re: EVGA Note 7 Warranty questions 2015/10/08 17:55:29 (permalink)
    Hello, 
     
    I see that you have already proceeded with a RMA submission. As for warranty option, a repair or replacement unit will be issued once your RMA has been processed. Currently  EVGA does not have a successor to the Nvidia Tegra Note7 tablet. 
    The Nvidia Shield Tablet is a completely different product from the Tegra Note 7 and is not an EVGA branded product. 


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    Julian_Moore_III
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    Re: EVGA Note 7 Warranty questions 2015/10/11 03:48:24 (permalink)
    I asked the very same question during their live stream, wanted to see if they were planning on releasing a tegra x1 tablet.  No answer, just crickets.  
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