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TWO RMA's under one shipment?

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moogl3s
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2015/10/07 12:01:10 (permalink)
Hi guys,
 
I have a GPU that I'm about to RMA, and my brother has one that he has to return. I've got to send the card to Germany (EVGA EU) and I wanted to know if it was possible to box both my card and his card in one shipment.
 
Example: Two boxes with their respective RMA numbers/label stuck on it, inside one box sent to the RMA address.
 
Would that be possible? It would be nice rather than having to pay double shipping.
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    EVGATech_JaesonW
    EVGA Tech Support
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    Re: TWO RMA's under one shipment? 2015/10/07 12:10:31 (permalink)
    We can receive them this way, but I do want to make you aware of a potential issue with doing this. If something were to happen to the package during shipping and one were to be damaged or lost, both products will be tied up in the investigation. 
     
    Make sure inside the main box that both products are clearly labeled with their respective RMA numbers as well, otherwise it may delay both RMAs while the RMA department sorts out which product is under what RMA.

    EVGA Customer Service Manager
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    moogl3s
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    Re: TWO RMA's under one shipment? 2015/10/07 12:14:29 (permalink)
    Hi JaesonW,
     
    Thanks for the reply, I understand it may be risky to do so. I will check the prices for shipping and work it out. I just wanted to be sure it was an available option.
     
    Thank you for the quick reply!
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    EVGATech_JaesonW
    EVGA Tech Support
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    Re: TWO RMA's under one shipment? 2015/10/07 12:37:11 (permalink)
    You're welcome!

    EVGA Customer Service Manager
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