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Serious PC issues...

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_corTEC
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2015/09/01 06:12:53 (permalink)
Recently purchased an EVGA Supernova 1200W P2 to replace a Corsair HX750 PSU. I also purchased another EVGA GTX 780 Ti SuperClocked to add onto my system.
 
The rest of my specs are:
 
Intel Core i7 2700-K
EVGA Z77 FTW
EVGA GTX 780 Ti SuperClocked - SLI
Corsair Dominator XMS3 2 x 4GB
Intel 530 240GB SSD x 2 - RAID 0
 
Plugged new psu in. Both GPUs powered up. Nothing on display. Changed DVI cable to other GPU. Nothing on display. Motherboard seems to have passed POST. Logged onto computer remotely. Everything fine, except nothing on display. Windows reports 'Standard Display Adaptor' in use.
 
I could not find a cable to put into the Z77 FTW cpu socket. There are three power sockets on the mainboard. One SIX PIN and two EIGHT PIN.
 
Now, when I previously used the other PSU, Corsair HX750, the hardwired EIGHT PIN cpu cable was redundant, as the Z77 FTW only requires a SIX PIN cpu power cable. I connected a supplied cable to the peripheral/hdd port and then to the motherboard, and the computer has worked fine for two years.
 
I tried every combination possible to power an EVGA Z77 FTW using an EVGA Supernova 1200W P2, and got nothing.
 
Switched PSUs back over and tried to run with one GPU, and nothing.
 
The board lights up. The onboard power buttons light up, but are completely unfunctional.
 
I have disassembled the older power supply and checked the internal fuse. Everything is fine. Cannot perform the 'paper clip psu test' though?
 
Starting to think my board, which is just out of warranty, is dead.
 
Can anyone guide me on the next steps to take?
#1

16 Replies Related Threads

    the_Scarlet_one
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    Re: Serious PC issues... 2015/09/01 08:40:03 (permalink)
    Plug into your board however you can.. If you can view it and edit things remotely, reinstall your driver's with the cards installed.

    Installing the new card may have caused a driver failure.
    #2
    _corTEC
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    Re: Serious PC issues... 2015/09/01 09:10:58 (permalink)
    Thanks for reply.
     
    Can't POST anymore. Power button on board is green, when pressed nothing happens. No clicks, no fan activity at all. I can return the Supernova, and get a direct replacement from a popular online retailer, but I think my board is dead and out of warranty.
     
    Can I test PSUs in anyway?
    #3
    Sajin
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    Re: Serious PC issues... 2015/09/01 09:30:37 (permalink)
    You can test your psu's by doing the paper clip test.
    #4
    the_Scarlet_one
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    Re: Serious PC issues... 2015/09/01 09:33:49 (permalink)
    Your evga power supply comes with a tester. It should be in the box.
    #5
    _corTEC
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    Re: Serious PC issues... 2015/09/01 22:57:50 (permalink)
    Thanks for informative link, Sajin. That points directly to troubleshooting the HX750.
     
    However, I purchased the Supernova in the EU, will have to look through the PSU manual to verify whether I should have a PSU tester included. Just seen PSU unit, connecting cables.
     
    Is this the place I need to ask for technical support? I thought this might pique the interest of some EVGA staff?
     
    I was planning to get another 12-18 months out of my system by going SLI and upping my wattage. Seems like I've fried my chip/board, and completely defeated the object by ending my system's lifespan instead of extending it.
    #6
    Sajin
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    Re: Serious PC issues... 2015/09/01 23:51:24 (permalink)
    The paper clip test can be used on any psu. If you would like to speak with evga tech support directly you can call them anytime using the following contact numbers... https://www.evga.com/about/contactus/
    #7
    hellshocker
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    Re: Serious PC issues... 2015/09/03 09:53:03 (permalink)
    your EVGA Supernova should have came with a jumper plug mine did have you tried to re-set your bio's on your MB sometimes when you change power supply's or hardware its best to do that anyway also you can try flipping the  switch on the back of the power supply I had to on mine if that don't work then I would look at the MB or some other part then again you may have got a bad power supply.
     
    LoL forgot to ask did you try and use any of your old power cables from your other power supply because that's a really bad idea since they wire them differently from brand to brand and it may or may not  fry something.
    post edited by hellshocker - 2015/09/03 10:00:45

    P55 Classified 200,  CPU: I7 875k @ 4.2 GHz's, EVGA GTX 980 ti hybrid + Obsidian 900D, EK Supreme HF block, black ice gtx xtreme 360,  corsair dominator platinum 8GB 1600MHz,  sound blaster X-Fi Titanium Fatal1ty, supernova 1000 p2.
    #8
    _corTEC
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    Re: Serious PC issues... 2015/09/12 10:09:22 (permalink)
    Just received a replacement psu, installed straight into computer, and nothing still.
     
    Tried changing bios selector switch, but the on board power buttons do nothing. The power button is coloured green and the motherboard won't power up at all.
     
    I have tried removing ram sticks one by one and still get nothing. Does anybody have an idea what I could try next?
    #9
    Sajin
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    Re: Serious PC issues... 2015/09/12 14:33:06 (permalink)
    Have you tried popping the battery out for 15 minutes?
    #10
    Brian Walker
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    Re: Serious PC issues... 2015/09/13 00:40:46 (permalink)
    That board has 2 6 pin (another is way down the bottom on the left) and 2 8 pin power connectors on it, only the 8 pin is for the cpu, the other 2 give power to the pci express lanes.
    I guess you`d have to run pci-e cables to them both, that is odd, read your manual, it should tell you. Or just call EVGA 
    I would think they would all need a cable going to them.
    As far as the 2nd cpu power connector that has the label over it being redundant, that is odd too, but you would know better then us, I can`t read what it says.
     
    According to the pictures of it here anyway.
    http://www.newegg.com/Pro...x?Item=N82E16813188120
     
    Read this, it talks about the other power connections.
    http://www.evga.com/articles/00677/
     
     
    post edited by Brian Walker - 2015/09/13 01:07:16

    Windows 7 Professional SP1 x64 / Asus Sabertooth Z170 Mark 1 / Intel Core i7 6700K @ 4.4 GHz
    32 GB Corsair Dominator Platinum @ 2800 MHz / Samsung 850 Pro 256 GB / Samsung 850 Evo 250 GB
    Corsair Vengeance C70 / Corsair H100i v2/ Corsair SP120 x6
    EVGA GTX 980 Ti Superclocked x2 / EVGA Pro Bridge / EVGA SuperNOVA 1000 P2 / EVGA Custom Cable Set
    Logitech G910 / Logitech G700s / AOC G2460PG 24" G-Sync 3D-Ready Ultimate Performance Gaming Monitor 
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    #11
    _corTEC
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    Re: Serious PC issues... 2015/09/15 00:51:56 (permalink)
    thanks for replies, gonna pop 3.3v battery out of board now.
     
    Brian Walker: The board has one six pin EATX power socket, and two eight pin power sockets which I was lead to believe only gave additional power to the board in the event of more than one power-hungry PCI-E device I.E. SLI.
     
    I have two power supplies, Corsair HX750 and EVGA SuperNova 1200W P2. Neither of these power supplies has a six pin EATX cable connector.
     
    In the case of the HX750 I used a peripheral/general power cable to run the six pin EATX power socket and the motherboard has run for nearly two years in this way. I have never used the two additional eight pin sockets on the motherboard.
     
    In the case of the 1200W P2, I connected both: CPU1 and CPU2 to the eight pin sockets on the motherboard.
     
    It powered up fine.
     
    But, I got no display - changed the DVI-D lead over onto the other gpu - still no display - logged in to pc via Lumia 930/Microsoft Remote Desktop - everything fine.
     
    At this stage I should have uninstalled the current nVidia drivers and restarted.
     
    At some point through trying different ways to produce an image on my monitor I feel I have borked the board. It doesn't respond to anything at all anymore.
     
    Can EVGA ship me another Z77 FTW? I will pay comparable price. I can't get them here in UK. Tried every popular retailer, on and offline?
    #12
    _corTEC
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    Re: Serious PC issues... 2015/10/17 14:23:29 (permalink)
    UPDATE...
     
     
    I have completely killed my Z77 FTW, after extensive testing it has died. I used cables from my previous PSU to power the sockets I thought needed power and killed the board.
     
    Also, two Western Digital Black 2.0TB drives are dead, just clicking when spinning up, seen in BIOS but won't load in Windows at all. Tried Disk Management, DISKPART, MHDD, all the usual suspects and nothing. Thank God(!), I back up to my NAS as well.
     
    Anyways, just thought I'd share my misfortune; hope I prevent anyone else doing the same. It's not like I forced the cables into the sockets! If they had different pinouts, why would they have compatible sockets/plugs?
     
    Yeah, anyways, I have two GPUs now, EVGA GTX 780 Ti ACX SuperClocked, and EVGA GTX 780 Ti SuperClocked. Are these cards SLI compatible? My new motherboard - Intel DZ77GA-70K Extreme - supports SLI but the second card isn't shown in BIOS and I don't have the option to enable SLI through the nVidia Control Panel? The second card isn't shown in Device Manager, (Windows 8.1 x64 Pro), and isn't shown in GPU-Z.
     
    This Intel board was purchased from the US, I couldn't find a good Socket H (1155) Z77 board anywhere here in the UK, retaining my i7 2700K and DDR3 RAM.
     
    The cards are working as I have interchanged them, and within the second slot the GPU powers up and runs fine, just not seen in BIOS or Windows. I have upgraded the BIOS and using the latest nVidia drivers? Any thoughts or ideas to try?
     
    I'll post this elsewhere if required as I understand that the message content is no longer relevant to the original thread topic.
     
     
    Thanks in advance guys,
    looking forward to owning another EVGA board in the future and not frying it!!!
    #13
    Vlada011
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    Re: Serious PC issues... 2015/10/18 07:15:43 (permalink)
    EVGA Z77 FTW and EVGA 1200 P2 are completely compatible and worked perfectly almost year.
    That what you done is not smart move at all. First what any customer should do when new PSU arrive is to test PSU with paper clip method.
    Simply because some errors in production when you enable PSU first time there are 0.1% chance to kill some hardware. But if you test with paper clip and some fan on molex start to work, or in SuperNOVA case fan on PSU start to spin when you disable Eco Mode than chances to something bad happen even less. You send working PSU to RMA, bad.
    What you done with previous cables is very very stupid thing... Why you done that?
    Probably because ribbon cables and because of that you killed HDDs.
    You should use nice sleeve cables for 1200 P2. Now after few mistakes and working PSU you send to EVGA maybe not work good.
    There are very small chance for that but again... pity. 
    I have EVGA 1200 P2 (X2 EU Power Cord) and inside package is 24pin PSU Bridging connector.
     
    Bad because you are not in USA. You could build X99 for less than 600$.
    X99 Micro 2 - 229$, i7-5820k - 299$ in Micro Center and GSkill 4x4GB 2800MHz - 120$ or for 32GB 4X8GB 2400MHz for 199$.
    Platform - Deal of the Century.
    Only someone who want newest no matter on performance of 15MB L3 Cache, 6 core, Quad Channel and price could miss such deal.
     
     
     
    post edited by Vlada011 - 2015/10/18 07:29:56

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    #14
    veganfanatic
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    Re: Serious PC issues... 2015/10/18 20:14:10 (permalink)
    I have a basic PSU tester, it can take the 2x12 for example and it has a bank of LEDs and if they are all green the PSU is ok
     
    One damaged PSU only shows standby, which means the PSU is garbage, it does not power up any machine, even though when powered up the voltages are all active while it resets
     
     

      


    Corsair Obsidian 750D Airflow Edition + Corsair AX1600i PSU
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    #15
    Vlada011
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    Re: Serious PC issues... 2015/10/19 01:33:52 (permalink)
    PSU tester is good thing and if someone have chance to buy one of good tester it's recommended before first installation to check.
    There are few of them on market for 20-40$ price.

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
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    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #16
    veganfanatic
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    Re: Serious PC issues... 2015/10/19 04:36:49 (permalink)
    The model I use has 2x12, SATA, PCI Express and Molex so it can check cables in addition to the PSU core capability
     
    It has been very helpful in my shop, I also have a multimeter so I can check motherboards to see if power is being distributed etc
     
     

      


    Corsair Obsidian 750D Airflow Edition + Corsair AX1600i PSU
    My desktop uses the ThinkVision 31.5 inch P32p-20 Monitor.
    My sound system is the Edifier B1700BT
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