Hello Zuelsted,
 
We do apologize for any issues with your Torq X5 mouse. If possible, please try testing the mouse in another usb port and if available in another system as well. If you are continuing to have issues, feel free to contact us 24/7 at 1-888-881-3842 or by email at support@evga.com.

ZUELSTED
 I have a TORQ X5 Mouse and when I scroll down with the scroll wheel it jumps down a line or two then jumps back to the top of the page. Scrolling up work fine with no issue. I have EVGA Unleash ver.1.012 installed.
How I can fix this? I want to scroll up and down the IE pages like a normal mouse.

 
Hi, I have exactly the same problem. I've checked mice on two devices (both with Win10) and on both I still got the same issue. 
And also, my scrollwheel does a loud and annoying "click" sound when scrolling "up". Its nice and quiet when scrolling down. Is that normal? 

Having the same issue here. Mine is skipping scrolling both ways. I went into windows mouse properties and changed it to scroll 5 lines instead of 3 a few minutes ago and so far it's not skipping...  I guess I will register it and go on to the next step if it continues. Also still waiting to hear for a resolution for the wrong Lanyard that was sent to me.

My x3 and x5 are still scrolling all over the place no matter what computer I use. I have read countless reviews where this is an issue. Is there still no fix yet?

Hi,
 
Thank you everyone for your feedback and I can confirm that this has been raised to our product team to look into.

I just tested the X5 and X5L.  I was able to reproduce the problem, however it is more prevalent with the X5L.  I have sent this on to our engineers with all of my testing data and see if we can get a fix for this ASAP.

Good to know! I kinda learned to live with it but switching weapons on Batman drives me crazy sometimes!

Any word from the engineers about a fix for this problem?
I'd sure love to use my new TORQ X5 Mouse to play Fallout 4
instead of my old Logitech mouse.

Seriously getting fed up of this mouse, as much as I enjoy the shape/size of it the faults are becoming too much. 
I'm currently on my third EVGA TORQ X5 as I had to return two due to the grip of the mouse wheel coming loose with friction, then jamming at times when scrolling with it.(each time this happened within first 1-2 weeks)
Now the first thing I noticed with my current X5 is the problem stated in this thread, and it is quite alarming to see actually how old this issue is with no real solution at all from EVGA?
I'm on Windows 10 also here similar to others, with latest firmware installed on the mouse and have tried different USB slots including 2.0 and 3.0 but makes no difference as the problem still remains either way.
 
The last two X5's I never had this problem but since I have already returned this mouse twice to amazon I'm not willing to risk my account being banned by returning a third back to them, so it seems I'm stuck with a dead end mouse with no real support. 
As much as I wish I could just get over it and use an alternative mouse, I'm already in a fairly limited market being left handed and interested in only a few select sensors and shapes. 

this scrolling issue went away on its own after using it a while... not sure how but it's good now.

I turned the scroll speed down to 1 and sort of just put up with it for the time being as well as trying not to scroll as much as I used to. 
But now that you mentioned it I've put the scroll speed back to default and you are right, it seems to have fixed itself which is really strange.

Any update would be welcome. The mouse works great on my desktop, but the scroll wheel is absolutely useless on two of my laptops.

I just got this mouse from winning the Hardware At The End Of The Rainbow contest and am having this same problem too. Hoping this will be fixed soon.

*update*
After a while of using the mouse the problem went away as it did for v0idnull. Mouse works perfectly now :)

Uni15
*update*
After a while of using the mouse the problem went away as it did for v0idnull. Mouse works perfectly now :)

I'm glad it is working perfectly for you!
But like I posted this problem came back for me recently and wouldn't go away. :(
I was seriously thinking RMAing this mouse last night because this constant randomly scrolling upward thing is driving me nuts. As a last ditch effort to avoid RMA I blew compressed air into the wheel, and it seems ok now. It does not make any sense really because if it was dust then why did people get this problem right out of the brand new retail box??
I will have to use it more to see if the problem comes back or not, if it does then I will probably RMA this as this is not usable.
 
But what I don't get is why EVGA is ignoring us? That's not like EVGA since your brand is very well known for its highly-rated customer support.
 
Confirmed by Chris here

EVGATech_ChrisB
Hi,
 
Thank you everyone for your feedback and I can confirm that this has been raised to our product team to look into.

 
But why won't you give us an update on this?
Did your tech team find out what's causing this? and why only *SOME* people have this problem? Looking at the long thread on OCN this doesn't seem to be a very widespread problem so you are just gonna swipe it under the rug and pretend it never happened?
Is there a fix?
Is there a new batch with the wheel fixed already on the market? or is it coming soon?
 
Some store is clearing out their stock and dropping prices a lot on this mouse, which is usually a indicator it's either going to be discontinued or a new batch is coming.