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Micro 2 Problem w/UEFI Looping/Sleep Recovery

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kurtomatic
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2015/08/15 12:29:42 (permalink)
Okay, I'm pretty happy overall with my Micro 2 MB, but I am having a problem that requires attention.
 
1) When I shutdown the system from the OS (W10), and then power back up with the front panel switch, the system posts straight to UEFI. Any attempt to reset or save and restart also posts straight into UEFI. In other words, the system is caught in a UEFI loop, and the only escape is to turn off power at the supply. The system always boots successfully to the desktop after a power supply reset.
 
2) After I sleep the system from the OS, when waking the board appears to restart but the OS hangs. When reset, the system enters the UEFI loop described above. After escaping the loop with a power reset, the OS recovers fully from the sleep and wakes normally.
 
EVGA X99 Micro 2
i7-5820K
G.SKILL Ripjaws 4 (32GB)
PowerColor TurboDuo Radeon R9 285
EVGA Supernova 850 G2
Corsair H100i
Samsung SM951 (512GB)
WD Black WD4003FZEX (4TB)
Samsung 840 EVO MZ-7TE250BW (512GB)
Windows 10
 
BIOS/UEFI (V1.0) is currently at factory defaults except that the M.2 slot is enabled and boot mode is set to UEFI to load Win10 from the SM951.
 
Anyone seen behavior like this before?
#1

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    MunneY
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/15 15:54:04 (permalink)
    Thats a new on on me.  have you made any changes in the bios?  If so, try clearing the CMOS and see if that solves it.  It also sounds like the m.2 951 isn't re-establishing from sleep.  Could be windows, could be the drive.
    #2
    teonwastaken
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/16 20:28:58 (permalink)
    kurtomatic
    1) When I shutdown the system from the OS (W10), and then power back up with the front panel switch, the system posts straight to UEFI. Any attempt to reset or save and restart also posts straight into UEFI. In other words, the system is caught in a UEFI loop, and the only escape is to turn off power at the supply. The system always boots successfully to the desktop after a power supply reset.
     


    I have the exact same issue, with the same hardware (Mico 2 / SM591). Disconnecting power doesn't fix it for me, but a CMOS reset and then reconfiguring M.2 and UEFI settings works - until the next restart.
     
    :(
    #3
    GTXJackBauer
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/17 02:00:33 (permalink)
    Make sure you have the latest BIOS update which is v1.18.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #4
    teonwastaken
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/17 09:58:58 (permalink)
    The newest I can see is v1.00
    #5
    kurtomatic
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/20 20:18:36 (permalink)
    Correct; the part number is E095 and so far there is only version 1.0 available.
     
    I finally was able to do a little more testing. I created a Win 10 install (not an installer, but an actual windows-to-go install) on a USB 3.0 stick. Damn thing was slow as molasses, but it does run, and all I'm using it for is testing shutdown/sleep behavior.
     
    In legacy boot mode, everything runs fine. Shutdown and restart work fine and the sleep recovery works fine. However, in UEFI boot mode the system will not boot from USB at all and enters the BIOS boot loop again, this time with no escape. Not even a power supply reset will allow the system to clear UEFI. The UEFI configuration recognizes the USB boot stick, which is selected as the first boot source. The M.2 slot is disabled. All other settings are factory.
     
    So, that's not as useful as I'd hoped, but it is some further grist for the mill. I guess my next step here is to test UEFI boot mode with a SATA disk, which a small hassle that I won't be able to get to until next week. Until then, have a great weekend everyone!  =)
    post edited by kurtomatic - 2015/08/20 20:22:41
    #6
    Cnote822
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/28 12:21:04 (permalink)
    I'm having the exact same issue!
     
    EVGA X99 Micro 2
    i7-5820K
    Samsung SM951 (256GB)
    W10
     
    On every bootup it goes straight to UEFI.  In order to boot I have to reset to the default BIOS settings, re-enable the m.2 slot, disable CSM, and re-enable UEFI.  Once this is done i save and reset in the BIOS menu and I boot into W10 without any issues.  
    I also experience the exact same issue when trying to wake from sleep.  OS hangs and I need to reboot.
     
    Any help would be GREATLY appreciated!
    #7
    rjohnson11
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/28 12:40:30 (permalink)
    Due to the amount of repeat issues described here I am referring this thread to EVGA

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #8
    TECH_DaveB
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/28 13:50:06 (permalink)
    Hello all, RJ thanks for the heads up.  To everyone else, once W10 has has been installed (can even do this during the first installation reboot) go into BIOS - Boot - make sure Boot Mode select is set to UEFI, and first boot device is set to Hard Disk: Windows Boot Manager, save and exit and retest.  I had some similar issues the first time I setup UEFI on W10 on my X99 Classy I have here on my bench.
    Now, I have also forwarded this onto the engineers as I do not have that SSD handy and I think they might to see what else they can find.  I have this thread subscribed as well, and I will pass on what info I gather form the testing I have hardware to do here as well as info from the engineering team, as these issues definitely need to be resolved.
    post edited by EVGATech_DaveB - 2015/08/28 14:19:16
    #9
    Nebor
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/08/31 20:30:32 (permalink)
    I'm having this exact same problem. If I shut down the computer, when I turn it on again I get the UEFI and the SM951 can't be detected. If I power cycle the power supply, then it's fine. Seems like a motherboard issue that needs a BIOS fix.
    #10
    rjohnson11
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/01 00:15:13 (permalink)
    Nebor
    I'm having this exact same problem. If I shut down the computer, when I turn it on again I get the UEFI and the SM951 can't be detected. If I power cycle the power supply, then it's fine. Seems like a motherboard issue that needs a BIOS fix.


    As mentioned by the EVGA tech this is under investigation

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #11
    EVGA_JacobF
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/01 09:40:28 (permalink)
    We have identified the bug and plan to fix in upcoming BIOS.


    #12
    kurtomatic
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/01 12:37:26 (permalink)
    Woot! Mercy buckets, Jacob & Crew.  
     
    This is the only thing preventing my new rig graduating from the work table to it's proper duty station (since access there to the PS switch is awkward). I've been far too busy with my own work to test this further, but I'm glad I made the time to start the thread. Sometimes my life feels like one huge debugging project (work, house, car, etc.).
     
    I will follow-up again with the BIOS release.
     
    Cheers!
    #13
    Cnote822
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/01 17:19:45 (permalink)
    EVGA_JacobF
    We have identified the bug and plan to fix in upcoming BIOS.




    Woot! Great news!  Thanks for the response Jake.
    #14
    Nebor
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/01 19:05:06 (permalink)
    EVGA_JacobF
    We have identified the bug and plan to fix in upcoming BIOS.


    Well that's a bit of a let down. I was hoping for at least 3 pages of people posting the same issue, a few user supplied ideas for fixing the issue, followed by a BIOS that disables the second PCI-E slot, then 10 pages worth of people complaining about that, in addition to their original issue not being fixed, followed by the release of the X99 Micro 3.
    #15
    GTXJackBauer
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/02 01:35:22 (permalink)
    Nebor
    followed by the release of the X99 Micro 3.






     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #16
    kurtomatic
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2015/09/12 15:32:58 (permalink)
    I have successfully installed the Version 1.01 BIOS update on my Micro 2 system, and all is well. Shutdown/startup, Sleep and Hibernate all work correctly off the SM951 boot as intended. Since I am not overclocking, the BCLK lock does not concern me.
     
    Thanks to everyone on the team at EVGA for fixing this in a timely manner! I didn't even need to open a ticket.., NICE! 
    #17
    avesta
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    Re: Micro 2 Problem w/UEFI Looping/Sleep Recovery 2016/02/23 14:40:23 (permalink)
    Hello, I am new to forum, I'll try to give all information.
     
    System Spec (below).
     
    Recently built my new system and have everything installed okay with Windows 10. But some problem I have been having issue with system waking up after putting to sleep, but also booting. Every other boot it goes into the motherboard BIOS/UEFI area as if there isn't a hard disk to boot from.  Until I press the power button and turn it off, then on again, it see's the drive and boots into it. I have not touched the system board settings much at all apart from enabling the NVMe(m.2) socket for the drive when I built it. The boot mode is in LEGACY, where it detects the m.2 drive. In UEFI mode, it doesn't see it so I left that setting alone. I do not have any SATA drives at all at this time and simply run everything off of the NVMe(m.2) drive.
     
    I am also having trouble with waking up from sleep. If I put the machine to sleep via the start menu, then attempt to wake it up (such as via the wireless mouse), Windows basically crashes to a BSOD and reboots, upon which ends up in the UEFI area (like every other boot, until I force it off/on again).
     
    I figured the board or windows doesn't keep the m.2 controller alive even in sleep so that when it wakes, it has no problem initialising it, but I cannot be sure. The fact that every other boot, the system boots just fine without changing any UEFI/BIOS settings is very strange to me.
     
    I did notice that when I built the system and was attempting to install Windows from a USB installer for the first time, the installer could not see the drive. I thought that I needed drivers, so I downloaded the drivers and put them onto the same USB, but that didn't work. So I went back into UEFI and enabled the m.2 compatibility mode (which also limited the base clock and memory frequency) and tried again - the Windows Installer could see the drive, so I proceeded. I disabled the m.2 compatibility after Windows had been installed.
     
    Have I done something wrong or am doing something wrong?
    I seem to have read that a problem with m.2 was supposedly fixed, but perhaps I am reading into something different. I have also noticed that the UEFI could use some attention - I am no expert but changing settings in there gave me a headache. There are also spelling mistakes and what I believe to be incorrect definitions for 8-pin/6-pin pwm/dc type. In any case, I felt rather confused in there so I didn't mess with anything.
     
    System Spec:
    EVGA Micro2 Mainboard [131-HE-E095-KR] - Firmware version 1.02
    Intel i7 5960X Haswell-E 2011-3 Extreme [BX80648I75960X]
    64GB (4x16GB) Corsair Dominator DDR4 3000MHz [CMD64GX4M4B3000C15]
    Samsung 950 PRO 512GB M.2 NVMe PCIe SSD SM950 Solid State Drive [MZ-V5P512BW]
    EVGA NVIDIA GTX TITAN X SC GAMING Graphics Card (12GB) [12G-P4-2992-KR]
    Corsair AX1200i 1200W Modular Power Supply [CP-9020008-UK]
    Corsair H100i GTX All In One Hydro Cooler [CW-9060021-WW]
    6x Corsair SP120 Fan [CO-9050020-WW]
    NZXT USB Expansion [NZXT-IU01]
    TP-LINK Compact T1U Archer AC450 USB WiFi Adapter
    Asus USB-BT400 Bluetooth 4.0 Adapter
    Windows 10 64-bit, updated.
    Hardware on stock/auto, no overclock. Memory on automatic, not using XMP.
    #18
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