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Shady Company overcharging me

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burts
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2015/08/01 22:16:42 (permalink)
So I could have bought cam gear locks from ebay for $43.00 shipped but found a kiaspecial tool company that had the part for $26.00. I call them on the phone for a shipping quote to hawaii and they say I need to email them.

So I email them and for 2 days no response. ...So figuring the part is very small and weighs only couple of ounces the ship charge should be low so I order it. I immediatly email them and tell them I ordered the part but still need a shipping quote and have not received one yet. They email me saying the warehouse is busy and when they get a estimate they will let me know...

Well they ship the part to me without consenting me on the ship cost and I find out they are charging me $43.00 ups to ship a box weight .43lb that takes 7 days estimate to get to me... my total is like $72.00 for a $26.00 part.

Can I refuse ups shipment and then dispute my charge on my visa? Maybe ask ups what the charge really was?

Im very upset

I sent them this email and they dont reply

http://www.ebay.com/itm/2...ame=STRK%3AMEBIDX%3AIT

That was your competing seller, if I was given a shipping estimate in any ball park area I would have bought it from your competing seller and saved over $30.00.. I tried calling and emailing and had the impression that not being given a shipping estimate it would be given before final processing of my order before having it shipped..

$47.00 to ship a part weighing next to nothing is ridiculous....All the money I have saved ordering parts from different companys taking hours of my time to save a little money just went down the toilet. My water pump, timing belt and tensioner weighing 10 times as much only costed $16.00 to ship from michigan..
post edited by burts - 2015/08/01 22:24:34

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    SiAScORCH
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    Re: Shady Company overcharging me 2015/08/02 01:02:02 (permalink)
    Well if they shipping wasn't listed originally and they charged you that after the purchase I would dispute the charge with your credit card company telling them that you didn't authorize that charge. If it's like the card companies I have they'll refund you and send you a new card in the mail.
     
    If I bought that part then was charged an additional amount I would flip, yea no way. I've purchased something and was automatically put on a subscription thing to where it charges you monthly and I didn't catch it until two months later. I just simply phoned my card company and disputed the charges, got full refund.




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    sahafiec
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    Re: Shady Company overcharging me 2015/08/02 04:10:52 (permalink)
    that's crazy, dispute seem the only way out.
    I do really hate it when companies or shops don't clearly state all the costs prior to purchase.
    post edited by sahafiec - 2015/08/02 04:13:05

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    MSim
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    Re: Shady Company overcharging me 2015/08/02 10:44:57 (permalink)
    Dispute it with your credit/debt card company.  Lots of people forget about how credit/debt companies have some buyers protections and in some cases give you a longer warranty.


     
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    burts
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    Re: Shady Company overcharging me 2015/08/02 11:29:39 (permalink)
    I called cc company, they are sending me dispute papers and said they will freeze the charge..

    Only thing I forgot the mention to the cc rep was that I made a payment for my statement balance which included that particular charge, will they credit me or what?

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    JGLuxe
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    Re: Shady Company overcharging me 2015/08/02 11:36:29 (permalink)
    There's a saying in Spanish, "Lo Barato Sale Caro"
     
    "
    buying cheap things is false economy, cheap things turn out expensive in the end.

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    Pgcmoore
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    Re: Shady Company overcharging me 2015/08/02 11:43:01 (permalink)
    MSim
    Dispute it with your credit/debt card company.  Lots of people forget about how credit/debt companies have some buyers protections and in some cases give you a longer warranty.


    so true!!!!! I get an extra year on almost every component I buy with mine, 


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    the_Scarlet_one
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    Re: Shady Company overcharging me 2015/08/02 20:01:16 (permalink)
    burts
    I called cc company, they are sending me dispute papers and said they will freeze the charge..

    Only thing I forgot the mention to the cc rep was that I made a payment for my statement balance which included that particular charge, will they credit me or what?


    If the dispute goes in your favorite, it will just be an overage and show a credit on your account.
    #8
    MSim
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    Re: Shady Company overcharging me 2015/08/02 20:50:09 (permalink)
    burts
    I called cc company, they are sending me dispute papers and said they will freeze the charge..

    Only thing I forgot the mention to the cc rep was that I made a payment for my statement balance which included that particular charge, will they credit me or what?



    When i called my debt card company to dispute a charge on a purchase (over high shipping fees), they didn't send any dispute papers out. I just told them over the phone about the company website didn't allow you to confirm the order to see how much shipping was going to be, they issued me a credit back. 
     


     
    #9
    MattyMattMatt
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    Re: Shady Company overcharging me 2015/08/02 22:43:36 (permalink)
    burts
    I called cc company, they are sending me dispute papers and said they will freeze the charge..

    Only thing I forgot the mention to the cc rep was that I made a payment for my statement balance which included that particular charge, will they credit me or what?

    Even if you are disputing a charge, always pay your bill. If the charge turns out false and you didn't pay it, you still owe interest on it. They'll just credit your account in the end.
     
    I have to say though, if you grew impatient and ordered it, sort of your fault.


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