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Tegra Note 7 Micro-USB failed...

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jeepn
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2015/07/28 11:40:18 (permalink)
The "special" nVidia Micro-USB charging point failed on the unit making it impossible to charge up. It looks as though a wire is bent back off of the small plastic tab. Due to the square design, it will allow the charging wire to be inserted either way. If not oriented the correct way, and the user is not aware of the diff between this usb and other micro-usb devices, they can damage the plastic tab and not even realize it. This port seems to be an achilles heel of this unit as the issues are all over the web. Im surprised this has happened already to ours as we have only used this a handful of times. Unfortunately, the warranty ran out about 5 mos ago and my ticket got turned down (understandably but you never know unless you try) so ill end up fixing this myself.
post edited by jeepn - 2015/07/30 06:50:06

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    jeepn
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    Re: Tegra Note 7 Micro-USB failed... 2015/07/30 06:58:50 (permalink)
    Update... I am searching for a replacement I/O module to fix this issue, instead of looking for the "special" nVidia Micro-USB port and soldering it in. As a reference for future consumers of the Tegra Note 7, ensure that you orient the charging cord into the port correctly otherwise damage will occur. Ive also noticed alot of people talking about it not charging, this could also be caused by inserting the cord in upside down. The Micro-USB port is square, not champhered so it is easily done if you are not aware. My wife and daughter used this a few times and they were not aware that the port will accept the cord either way which resulted in damage to the port itself (a wire had bent itself back off of the plastic tab in the port). I wish it had been designed to accept the cord one way like a cell phone and what most people are used to. 

    NZXT H210i / AMD 5900X / Arctic Cooling Liquid Freezer II - 280mm / Asus Rog Strix x570i Gaming / EVGA RTX 3080 XC3 Ultra Gaming / 32GB G.SKILL Trident Z Neo DDR4 3600 / Samsung 980 Pro M.2 4.0 1TB / Seasonic 850 
    Associate Code: DH31IHN4NAL6231
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    jerryburgwin
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    Re: Tegra Note 7 Micro-USB failed... 2015/08/28 09:52:08 (permalink)
    Having the same problem, cannot get the connector to seat well enough for it to charge. Any one have any ideas?
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