Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/23 19:48:26
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I just paid for my Step Up. Now waiting for them to verify transaction.
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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Superjudge72
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Re: Anyone make the queue? 980 TI step-up
2015/07/23 20:28:57
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Hebination
I just paid for my Step Up. Now waiting for them to verify transaction.
Seconded
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killerred
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Re: Anyone make the queue? 980 TI step-up
2015/07/23 21:27:03
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Yup, for me as well...finally
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scelia
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Re: Anyone make the queue? 980 TI step-up
2015/07/23 22:40:46
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Mine just shipped out today, will be here Monday.
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IICROSSII
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 02:29:51
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Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 08:55:07
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So I got the shipping label e-mail and I am getting my stuff together but I can't find the exterior cardboard box that my 980 came in. I have the internal plastic box that the card fits in and all of the accessories. Is that going to be a big deal and will they decline it?
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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Methodical2
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 10:24:27
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Hebination
So I got the shipping label e-mail and I am getting my stuff together but I can't find the exterior cardboard box that my 980 came in. I have the internal plastic box that the card fits in and all of the accessories. Is that going to be a big deal and will they decline it?
I'd call EVGA for that, but with that said make sure you wrap it right and secure. They give some pointers in the email you got. Btw, picking mine up shortly from UPS.
post edited by Methodical2 - 2015/07/24 10:29:27
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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Evilvile
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 10:38:08
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Hebination
So I got the shipping label e-mail and I am getting my stuff together but I can't find the exterior cardboard box that my 980 came in. I have the internal plastic box that the card fits in and all of the accessories. Is that going to be a big deal and will they decline it?
Hey this happened to me and I contacted EVGA a couple days ago. They said it won't be a problem and if anything I might have to pay to replace to box, that's it. I'm still in queue waiting to pay, I started mine on 6-19. Hopefully I get the email soon.
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J_Burton
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 11:14:33
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Got mine yesterday. She's a beauty. Make sure to use DDU, though, because Heaven was benching it at lower numbers (around 1485) than my previous 970 FTW until I cleared out the old drivers and re-installed the 980 TI drivers.
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alberthwang83
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 11:23:08
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Initiated on 06/29/15.
Went from "Pending" to "In Queue" on 07/15/15.
As of 07/24/15...same s__t... lol! I'm hoping to see a change by next week. At least I know that I'll have the card post Win10 release. ha!
Case: NZXT H440 | PSU: Corsair AX860 | CPU: Core i7-4790K w/ NZXT Kraken X61 | Mobo: Gigabyte Z97 Black Edition | RAM: Corsair VP 16gb | SSD: Samsung 850 EVO 1TB | GPU: EVGA GTX 980 Ti ACX 2.0 | Monitor: Dell U2711
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Superjudge72
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 12:09:07
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Initiated: 6/14/15
In Queue: 7/14/15
Queue Complete: 7/20/15
Invoice Processed: 7/23/15
Step Up Paid: 7/23/15
I just shipping it off two hours ago and with any luck I should be gaming with my new 980ti in a week or so.
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Methodical2
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 12:52:30
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Evilvile
Hebination
So I got the shipping label e-mail and I am getting my stuff together but I can't find the exterior cardboard box that my 980 came in. I have the internal plastic box that the card fits in and all of the accessories. Is that going to be a big deal and will they decline it?
Hey this happened to me and I contacted EVGA a couple days ago. They said it won't be a problem and if anything I might have to pay to replace to box, that's it.
I'm still in queue waiting to pay, I started mine on 6-19. Hopefully I get the email soon.
That's strange about paying for a box. I got 2 RMA cards and the 2nd card went back in the 1st RMA box (it's different from a retail sale box). I mailed the 980 FTW, via step up in the original card box, which has different serial numbers.
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/24 16:08:48
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So I called EVGA and they said not to worry about the cardboard box. I shipped the card this afternoon and they will get it on Monday. Due to my close proximity to EVGA HQ, I am hoping to see the new card sometime next week.
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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Methodical2
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Re: Anyone make the queue? 980 TI step-up
2015/07/25 08:24:48
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Got mine yesterday and so far so good. She runs a little warmer than the 980 FTW at the same fan speed (@50% Ti 71* vs FTW 65*), which is fine with me as long as she's not crashing and black screening. At 50% fan speed is barely audible.
Also, got me a new mouse which has increased my accuracy a bit.
Happy so far.
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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iczerjones
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Re: Anyone make the queue? 980 TI step-up
2015/07/25 10:08:25
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Initiated: 6/11
Finished queue: 7/20
Invoice verified: 7/23
Looks like all's well. Excited to be able to actually play Witcher 3 on my S34E790C! (3440x1440)
Xeon E3-1245v3 (relid) | Asus Z97-WS | 16GB Ballistix @1600 | EVGA GTX980Ti | Seasonic X-850 | Asus Xonar U7 | Samsung S34E790C 34" VA panel | custom loop
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representtexas
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Re: Anyone make the queue? 980 TI step-up
2015/07/25 17:09:20
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Well I'm fully invested in this now...my water blocks and backplates came in today! Thanks everyone for sharing your progress dates, it helps to give us an idea of what our wait time will be like. Looks like I will be staring at these blocks for another 3 or 4 weeks lol..but still glad i got them now as inventory seems to be very thin on US vendor sites. Step up Initiated 07/19/2015 Queue Status - IN Queue 
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Reaper_7799
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Re: Anyone make the queue? 980 TI step-up
2015/07/25 18:18:46
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representtexas
Well I'm fully invested in this now...my water blocks and backplates came in today!
Thanks everyone for sharing your progress dates, it helps to give us an idea of what our wait time will be like. Looks like I will be staring at these blocks for another 3 or 4 weeks lol..but still glad i got them now as inventory seems to be very thin on US vendor sites.
Step up Initiated 07/19/2015
Queue Status - IN Queue
Those are beautiful...that will be very nice once you get it all set up. Well worth the wait. I almost went the water block route and if I go SLI in the future, I'll probably get a waterblock for the 2nd card, now that I've had a taste of water, I think it would be too hard to go back.
I7-4790K-- 4.7GHz l EVGA GTX 980 TI HYBRID-- 1502 MHz l Asus H97 Pro Gamer l Avexir 8GB LED l Toshiba Q Pro 128 GB SSD, WD Blue 1 TB HDD l XFX Core Pro 750 W l Phanteks Enthoo Pro l 4K Surround @ 75 Hz---2 Acer and one Asus l 2016 Samsung 40" 4K
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JohnZS47
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Re: Anyone make the queue? 980 TI step-up
2015/07/26 07:38:20
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Hebination
I am assuming that you still were withing the 90 day window once you started your Step Up? Everything that I have read has indicated that after you are in queue for step up, the 90 days no longer applies unless you cancel. Assuming everything was correct on your end, I'm sure EVGA will work with you on it.
Hi Hebination I started my step up at the start of June, but my 90 period expired on the 17th of July. This wouldn't normally be a problem, but because the queue didn't end until the 1st of July and there were issues on evga's system with the processing of the payment , my step up was accidentally set to "expired". However long story short eVGA support were great and looked into the matter and I'm now at step 4 of 4 and my card is on the way to them. Fingers crossed it all goes smoothly from here on in :-)
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Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/27 09:01:36
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My "old" card is being delivered to EVGA today. Here's hoping to a swift turn around!
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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pius31
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Re: Anyone make the queue? 980 TI step-up
2015/07/27 10:00:26
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Just completed the queue.
Initiated: 6/22/15
Queue Complete: 7/27/15
Payment: pending
Waiting for invoice to be verified.
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alberthwang83
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Re: Anyone make the queue? 980 TI step-up
2015/07/28 08:19:02
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Does the promo for Metal Gear Solid 5 apply to our step up program? For those who received their GTX 980 Ti via step-up, did it come in a plain white box or retail package?
Case: NZXT H440 | PSU: Corsair AX860 | CPU: Core i7-4790K w/ NZXT Kraken X61 | Mobo: Gigabyte Z97 Black Edition | RAM: Corsair VP 16gb | SSD: Samsung 850 EVO 1TB | GPU: EVGA GTX 980 Ti ACX 2.0 | Monitor: Dell U2711
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pius31
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Re: Anyone make the queue? 980 TI step-up
2015/07/28 08:48:20
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alberthwang83
Does the promo for Metal Gear Solid 5 apply to our step up program? For those who received their GTX 980 Ti via step-up, did it come in a plain white box or retail package?
it will not. The promotion page says " Products received through the EVGA Step-Up® program are not eligible for this promotion."
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Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/29 19:18:02
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Just got the tracking number for my new card. It shipped today and I will receive it tomorrow. Man, that was a long wait but worth it!
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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Opolis
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Re: Anyone make the queue? 980 TI step-up
2015/07/29 21:56:10
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Submitted step up: 6/20 Completed queue: 7/27 Processed payment: 7/28 Received: 7/30 New GPU shipped: 7/31 Step up card will arrive same day as the backplate! 
post edited by Opolis - 2015/07/31 20:14:55
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T-Wolf
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 03:00:35
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Mine took 30 days from request to having it in hand.
T
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T-Wolf
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 03:02:32
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alberthwang83
Does the promo for Metal Gear Solid 5 apply to our step up program? For those who received their GTX 980 Ti via step-up, did it come in a plain white box or retail package?
No game with step-up and it will be in a brand new package. T
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najstronics
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 07:44:11
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How long do they take to process the received GPU?
Mine arrived 2 days ago at 10AM and as from now still no news...
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Opolis
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 08:36:16
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I think it is within three business days from the time the old card is received.
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alberthwang83
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 08:45:18
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I'm still in queue and I initiated the process on 06/29..... Based on everyone's timeline, I SHOULD complete queue by next week as latest. Waiting is never fun. :/
Case: NZXT H440 | PSU: Corsair AX860 | CPU: Core i7-4790K w/ NZXT Kraken X61 | Mobo: Gigabyte Z97 Black Edition | RAM: Corsair VP 16gb | SSD: Samsung 850 EVO 1TB | GPU: EVGA GTX 980 Ti ACX 2.0 | Monitor: Dell U2711
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Hebination
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Re: Anyone make the queue? 980 TI step-up
2015/07/30 09:17:20
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Here's my complete process for anyone that is interested. I initiated my Step Up on 6/13/2015. 
Attached Image(s)
Case: Fractal Design Define XL R2 Titanium Motherboard: EVGA X99 Classified PSU: 1200W Thermaltake Toughpower Processor: Intel Core i7-5930k RAM: Corsair Vengeance LPX @ 32GB Graphics: EVGA GTX980 Ti ACX 2.0 x2 SSD: 2x Samsung 850 EVO 500GB in RAID 0, 1 Samsung 850 EVO 250GB, 1 Samsung SM951 512GB M.2 (OS Drive) Monitors: 2x Dell U3415W
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