Nereus
 
Maybe his tech got bought out by a big company?
 
 

Iluv2raceit

Nereus
 
Maybe his tech got bought out by a big company?
 
 

He actually didn't own any tech.  He simply took advantage of what other companies (Catsleap, QNIX, etc) had discovered with regards to certain hand picked LG IPS panels that when equipped with a special Korean PCB were able to overclock the pixels up to 120Hz (not always guaranteed - was even a disclaimer put on the Overlord website for the Tempest X270OC model).  The niche about Overlord Computer, is that the company was actually based inside the continental US, meaning that potential customers wouldn't have to deal with shady 3rd party sellers on Amazon or eBay.  All seemed to start off well for Overlord Computer.  Word of mouth helped to slowly spread the word that Overlord Computer offered products that no one else was able to, especially the overclockable Tempest monitor.  Tom's hardware even did a review of it (I posted the link above in an earlier post).  But then early last year (2014), things seemed to start coming apart for Overlord.  Scribby started running into serious issues with his suppliers overseas and never really seemed to recover.  He would get in sporadic shipments of monitors, which of course would sell out quickly because most of the units had already been pre-ordered and customers had been waiting for several months already.  A few customers would not get their pre-ordered monitors because as with every other shipment, there were several defective units that had to be sent back for repair.  In the end, I am really disappointed that Scribby couldn't be honest with his customers and followers (i.e. Facebook).  He never told anyone what happened, nor did he ever apologize for the shortcomings of his company.  He always made excuses, but never once apologized for delays of orders to customers.  Nor did he offer any kind of compensation for their troubles for having to wait for so long.  A friend of mine pre-ordered two Overlord Tempest X270OC monitors, but after 8 months he never received them.  In fact, he never ever got any kind of in-stock updates or reasons explaining why his order was delayed.  He finally called Overlord and cancelled his order because he got tired of waiting.  Ultimately, Scribby was (and still is) more worried about liability than about customer service or customer loyalty.  That is not how you run a small business, and we all hope he will learn from his mistakes.

jevers77
Guess I lost my money with Overlord Computer. Sent a monitor in that was failing in December right before Christmas. Told me they would be shipping me a replacement in February with his next shipment, he'd send me a tracking number and send it right away. Never received anything and contacted them in May. Told me he shipped the monitor out 2 months ago, he'd have sales open a trace. No response for 2 weeks, so I sent an email again since calling does no good. Got this reply, "I have started a UPS trace as it shows delivered (although that means left somewhere or possible stolen by UPS – which we have had happen before). The monitor was shipped fully insured so no worries there.  UPS may come by or call you to check on if the monitor made it to your house. I will keep you posted on this as it can take a couple of weeks for UPS to finish their investigation." Never got contacted by UPS, so I asked him for a tracking number cause this whole situation was feeling weird to me. I was thinking how is this place still in business with the slow deliveries of orders, obviously poor warranty service, and there's better monitors out there from reputable names for a little more money. I called multiple times again, got nothing, emailed asking for a tracking number so I could contact UPS and look the monitor up, start an investigation myself. 3 weeks have passed, no response, site is down, don't know what to do. Was worried they probably went out of business and now seeing this makes me think I'm out the monitor and my $550 I gave this company. Terrible experience I've had, hopefully I can get the word out to more places about this so if they do pop up people will look for a better option. Luckily I got an Asus PG278Q right after I shipped it off and I'm way happier with it.

jevers77
Guess I lost my money with Overlord Computer. Sent a monitor in that was failing in December right before Christmas. Told me they would be shipping me a replacement in February with his next shipment, he'd send me a tracking number and send it right away. Never received anything and contacted them in May. Told me he shipped the monitor out 2 months ago, he'd have sales open a trace. No response for 2 weeks, so I sent an email again since calling does no good. Got this reply, "I have started a UPS trace as it shows delivered (although that means left somewhere or possible stolen by UPS – which we have had happen before). The monitor was shipped fully insured so no worries there.  UPS may come by or call you to check on if the monitor made it to your house. I will keep you posted on this as it can take a couple of weeks for UPS to finish their investigation." Never got contacted by UPS, so I asked him for a tracking number cause this whole situation was feeling weird to me. I was thinking how is this place still in business with the slow deliveries of orders, obviously poor warranty service, and there's better monitors out there from reputable names for a little more money. I called multiple times again, got nothing, emailed asking for a tracking number so I could contact UPS and look the monitor up, start an investigation myself. 3 weeks have passed, no response, site is down, don't know what to do. Was worried they probably went out of business and now seeing this makes me think I'm out the monitor and my $550 I gave this company. Terrible experience I've had, hopefully I can get the word out to more places about this so if they do pop up people will look for a better option. Luckily I got an Asus PG278Q right after I shipped it off and I'm way happier with it.

jevers77

Iluv2raceit

jevers77, here's the information I was able to Google about David E. Scribner (a.k.a. "Scribby"), the owner of Overlord Computer:

Phone: 916-207-2848

Address: 11347 Folsom Blvd Ste D
Rancho Cordova, CA 95742-6225

Also, both David Scribner and Overlord Computer are still listed in LinkedIn:

David Scribner:
Overlord Computer:

Good luck with getting your money back. If you used a credit card, it is usually quite easy to dispute the charges for an item not received.

Thanks for this info, I will try and get in touch with him. I thought about disputing it but I think I'm screwed on that front. I'm still going to try with my bank but I used my debit card, purchased in September of 13. Didn't receive it till January 14 and was sending it in before the warranty expired for the problems with the screen. Had wierd lines whenever it came out of sleep and it was getting worse and worse. But I think even with a normal credit card they only back you for a year. Just angers me, at least he could of sent my messed up monitor back, it still worked just was probably going to fail eventually. I promised it to my son to have for his computer.

kburger11
Hey Guys - this is Karen from Overlord.  There are a lot of crazy ideas running around the web and I am finally allowed to speak on the issue.  First, Overlord has been closed due to Scribby facing a life-threatening illness and has not been at the helm of Overlord for 2 months.  His wife pulled the plug on Overlord and its 9 employees without our notice.  As of now, I will be working with her to close out the final 6, yes only 6, RMAs that were live at the time of closure (that is out of the thousands sold in the last pre-order).

While it sucked how it happened I understand her thinking since Scribby was so concerned with Overlord it was affecting his ability to fight off his disease.  At this time it doesn't look good for him and my prayers are with him and his family.  I will be working with customers that need it once I have been ok'd to do so from Scribby's wife - she is in control of his estate at this time including his other 3 businesses.
 
It does suck how she shut us down so abruptly and I have been working hard to convince her to "re-open" in a small way so we can close out the very few issues that remain.  All this talk of tons of orders lost, etc. is just bull.  Scribby had the Revenant and one other monitor in production as of May that were shut down due to this tragedy.  For someone so young to be facing a life-threatening illness is truly sad.  I expect I will be allowed to cull through emails next week and plan on providing her with my recommendation on how to handle any outstanding issues.  With those that have monitors under warranty?  I am not sure how that will work to be honest.

Please join me in hoping Scribby can make a miraculous recovery and his family is protected - he truly was a wonderful boss to work for who cared deeply about his customers, the community, and all gamers alike - all this talk I have been reading has been making me sick to my stomach.  Funny how people talk when they don't know a damn thing - which was his wife's fault for letting it happen I know, but she is doing the best she can given the circumstances.

kburger11
Hey Guys - this is Karen from Overlord.  There are a lot of crazy ideas running around the web and I am finally allowed to speak on the issue.  First, Overlord has been closed due to Scribby facing a life-threatening illness and has not been at the helm of Overlord for 2 months.  His wife pulled the plug on Overlord and its 9 employees without our notice.  As of now, I will be working with her to close out the final 6, yes only 6, RMAs that were live at the time of closure (that is out of the thousands sold in the last pre-order).

While it sucked how it happened I understand her thinking since Scribby was so concerned with Overlord it was affecting his ability to fight off his disease.  At this time it doesn't look good for him and my prayers are with him and his family.  I will be working with customers that need it once I have been ok'd to do so from Scribby's wife - she is in control of his estate at this time including his other 3 businesses.
 
It does suck how she shut us down so abruptly and I have been working hard to convince her to "re-open" in a small way so we can close out the very few issues that remain.  All this talk of tons of orders lost, etc. is just bull.  Scribby had the Revenant and one other monitor in production as of May that were shut down due to this tragedy.  For someone so young to be facing a life-threatening illness is truly sad.  I expect I will be allowed to cull through emails next week and plan on providing her with my recommendation on how to handle any outstanding issues.  With those that have monitors under warranty?  I am not sure how that will work to be honest.

Please join me in hoping Scribby can make a miraculous recovery and his family is protected - he truly was a wonderful boss to work for who cared deeply about his customers, the community, and all gamers alike - all this talk I have been reading has been making me sick to my stomach.  Funny how people talk when they don't know a damn thing - which was his wife's fault for letting it happen I know, but she is doing the best she can given the circumstances.

rangoon
The news about Scribby is sad and as with anyone, we can only hope he recovers quickly and completely.
 
I'm another customer who was in the middle of a months-long email thread with customer support (Tyler). Suddenly he stopped repying to my emails, as of several weeks ago. After my first display arrived with horrible backlight bleed, they replaced the panel. It too arrived with serious and unacceptable levels of backlight bleed in the form of hot spots and large vertical bands. Anything less than medium-bright images and all I see are these spots and bands. He promised a refund or a replacement. I was awaiting a replacement, but have heard nothing. The display is not useable, but I opted to wait for a replacement rather than a refund.
 
Karen, thanks for the update, and now that I've seen the post I will await an email from you once you've gone through the various support communications and find mine. The email thread began 2/12/15, order from 10/10/14 (arrived 2/12) - Order #S1102346. The email exchange includes 35 emails between Tyler and myself, complete with photos and assurances from Tyler.