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Helpful ReplyBluetooth not working in Windows 8.1 pro

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bradleygreger
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2015/04/09 11:50:37 (permalink)
Bluetooth will not find any device and just continues to search endlessly:
 

 
I have installed the Z97_WiFi driver from the EVGA website, which appears to also contain the EVGA bluetooth driver:

Is this some driver incompatibility issue? Has anyone gotten bluetooth to work with windows 8.1?
 
 

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#1
_JoseR
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/13 08:54:57 (permalink)
What device are you trying to use with the bluetooth?

 
 
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bradleygreger
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/13 09:13:45 (permalink)
I have tried several devices: keyboard, mouse, windows phone,...
I have verified that these devices are working by connecting them to another computer via Bluetooth.
 
I want to use a Bluetooth mouse (MS Sculpt Comfort Mouse) and keyboard (MS Sculpt Mobile Keyboard) with the EVGA Z97.
 
Could this problem be due to a bad external antenna or a poor connection to the external antenna? I'm pretty sure I've connected the external antennae properly, as the WiFi is working properly. However, the antenna connections are a bit fiddly.
 
I was also wondering if there is a specific driver for the Bluetooth hardware included with the EVGA Z97 Stinger WiFi? It seemed like the Bluetooth drive was included in the WiFi driver I downloaded from the EVGA website, but I was not sure. The diver listed in the Windows Device Manager appears to be a 2006 Microsoft driver. Is there an EVGA Bluetooth driver?
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dicksauce
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/15 22:03:14 (permalink)
I have the same exact issues. My z97 stinger wifi searches endlessly and can't pick up anything Bluetooth. I have tried my Amazon echo, iPhone 6 plus, Logitech master mx and get nothing.
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StrangeDaize
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/18 14:45:36 (permalink)
Same issue here, I see the hardware id is USB\VID_13D3&PID_3416&REV_0200 which lists a realtek 4.0 bluetooth driver, but there are no mentions on the EVGA site of said driver.
#5
nealt
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/20 09:47:03 (permalink) ☄ Helpfulby XrayMan 2015/05/13 22:21:34
I was able to download the Windows 8.1 Pro bluetooth drivers from Lenovo's website.  Search for j3bm02ww.exe
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StrangeDaize
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/20 09:51:55 (permalink)
I'll try that tonight and see if I can pair.
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StrangeDaize
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/20 15:51:01 (permalink)
Worked like expected. 
 
I can now pair keyboard, trackpad, mouse, and phone with no issue.
 
Thanks for the help nealt!
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dicksauce
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Re: Bluetooth not working in Windows 8.1 pro 2015/04/21 21:28:13 (permalink)
nealt
I was able to download the Windows 8.1 Pro bluetooth drivers from Lenovo's website.  Search for j3bm02ww.exe




 
This worked.
 
Thank you sir, 
#9
NovahGoose
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Re: Bluetooth not working in Windows 8.1 pro 2015/05/10 12:05:14 (permalink)
Wow, thanks so much nealt.  I was having the same problem.
#10
bradleygreger
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Re: Bluetooth not working in Windows 8.1 pro 2015/05/22 14:41:40 (permalink)
 
Solved by downloading Realtek Semiconductor Corporation bluetooth driver.
 
Google for NB159H_2012.1.0712.2013.zip
 
I installed the bluetooth driver in the folder RTBlueR_780.780.780.1021.2013, and then I could finally connect to my bluetooth keyboard and mouse.
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dodobv
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Re: Bluetooth not working in Windows 8.1 pro 2015/05/27 23:53:10 (permalink)
Nice. Glad to see people help each other :)


#12
rjohnson11
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Re: Bluetooth not working in Windows 8.1 pro 2015/05/28 01:48:22 (permalink)
It's really unfortunately that some manufacturers aren't supplying Microsoft with their drivers. If they did then Windows would automatically install the drivers.

AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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