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RAID controller issue : blocking boot

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LeMakisar
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2015/05/24 08:12:49 (permalink)
Hello, I just set up my new rig and I'm facing an issue with my adaptec 6805 raid controller. It just seems to block the system when booting. the message says the controller is initialized, and thznthen nothing more.
I'm running a x99 classified with 2 titan black in slots 2 and 4, and the adaptec in slot 6. I don't really have a choice on ports since the switch connections would be right behind a titan, and slot 1 is blocked by my noctua d15 ... I've not yet flashed the bios but that's my next step.

Is there any known issue with adaptec controllers ? Maybe specific settings in the bios ?

Thanks
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    GTXJackBauer
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    Re: RAID controller issue : blocking boot 2015/05/24 12:00:01 (permalink)
    I would first see if the BIOS needs to be flashed.

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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/05/24 12:27:29 (permalink)
    I'm not sure ... I read the release notes and some of them indicate "improve PCIe compatibility".
    I'm about to try flashing and see if it's better, I'll keep you informed !
    #3
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/05/24 15:13:49 (permalink)
    Well, no luck, I was on bios 1.13 already, the update didn't solve the issue.
    I guess I'll contact EVGA to report the issue and hope they solve it quickly to get my data back !
    #4
    GTXJackBauer
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    Re: RAID controller issue : blocking boot 2015/05/24 16:38:25 (permalink)
    I should have asked, did you try flashing to 1.16?  Also, is this a new PC build/install or a existing working rig that all of a sudden started having these issues?

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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/05/24 23:18:01 (permalink)
    yes I flashed to 1.16, anf it is a new build (but the 6805 worked fine in my previous build). The 6805 is also flashed to its latest bios.
    I already had that kind of behavior with another raid card on an Asus mobo. A bios version corrected the issue back then, somehow the raid card bios was messing up with the mobo bios.
    I just contacted Evga support, hope they can fix it soon ...
    #6
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/05/29 14:16:33 (permalink)
    I finally got it to "half-work" ... by unplugging devices on all USB2 ports, disabling the RAID card bios, and forcing GEN2 on PCIe 6.
    It doesn't seem to be fully stable though, as I have extremely weird bios behavior ...
     
    I'll try to post screenshots, but to make it simple, I have the bios menu as a vertical text menu, if I click on the right Arrow of my keyboard, I see a "higly technical", at least hidden menu where I can configure lots of things I don't understand, etc.
     
    For now it seems to boot into Windows most of the time, except sometimes when it freezes (well, at least 1 time, after I tried to update Windows driver for the 6805)
    EVGA support suggested a RMA but I definitely don't think it's a hardware related issue... hope future bios versions will correct the issue.
    #7
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/06/04 10:32:46 (permalink)
    Hello again

    Here are some pics from the weird menu I c1n access only when plugging my adaptec 6805 ...
    http://lewebisar.free.fr/...mp/20150529_214534.jpg
    http://lewebisar.free.fr/...mp/20150529_220245.jpg
    http://lewebisar.free.fr/...mp/20150529_215116.jpg
    #8
    bcavnaugh
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    Re: RAID controller issue : blocking boot 2015/06/04 10:39:03 (permalink)
    No real need for posting this I more than one Thread.
     
    From: http://forums.evga.com/FindPost/2345390
    The X99 Classified needs some major work. This boards BIOS is severely flawed.  
     
    LeMakisar Hello again
    Here are some pics from the weird menu I can access only when plugging my adaptec 6805 ... http://lewebisar.free.fr/...mp/20150529_214534.jpg http://lewebisar.free.fr/...mp/20150529_220245.jpg http://lewebisar.free.fr/...mp/20150529_215116.jpg

     
    Is your Adaptec 6805 Firmware up to date?
     
    LeMakisar
    Hello again

    Here are some pics from the weird menu I c1n access only when plugging my adaptec 6805 ...
    http://lewebisar.free.fr/...mp/20150529_214534.jpg
    http://lewebisar.free.fr/...mp/20150529_220245.jpg
    http://lewebisar.free.fr/...mp/20150529_215116.jpg


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    #9
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/06/04 15:16:17 (permalink)
    yes it's up to date
     
    sorry about the double post, I thought this would have its place on the other thread
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    bcavnaugh
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    Re: RAID controller issue : blocking boot 2015/06/04 16:05:07 (permalink)
    Have you set PCIe in the Bios to X8 and Gen2 or even Gen1?

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    #11
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/06/05 14:12:03 (permalink)
    I did set PCIe to GEN2, but is it possible to manually set PCIe speed ?
    Right now it's 8X apparently
     
    As for graphic cards, one is at 16x and the other 8x
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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/06/11 22:52:11 (permalink)
    I'm still riding on 3 wheels unfortunately .... will this be corrected in a future bios by any chance ?
    I'm willing to be beta tester :D
    #13
    rjohnson11
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    Re: RAID controller issue : blocking boot 2015/06/12 03:22:01 (permalink)
    I'll ask that you contact EVGA tech support

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/06/14 12:15:37 (permalink)
    Already tried to contact them but they would RMA my board right away ... I'm really not sure how this would come from the board itself ... but I guess they would know better :)
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    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/14 11:59:08 (permalink)
    I didn't want to be selfish git and bump just my post higher. Since you have same problem as me decided to bump yours. :D
     
    Just to let you know. I've obtained 6805E as a half-patch work for my problem with 71605. And it works (latest BIOS out of the box). Granted it's simpler version of 6805 but it's the same logic build 5.2 instead 7.5 on 7 series. I do have 2805 and 3805 (latest BIOS, also 5.2 builds) and these 2 work flawlessly every time I tested them (unplugged 2 arrays from 71605 and connected to each). But because both are Gen.1 and SATA 3Gb/s I decided to try 6805E. (On HDDs there is no difference, but SSDs are shafted by 50%)
     
    I can't provide any more data as I only did preliminary test of dozen or so boots and it only once failed (at 1st attempt and then it was smooth sailing). Waiting for additional cooler to test it properly as I can't move cooler from X58 while it's on and I was just keeping fan above AIC in one hand and doing magic on the keyboard/mouse with the other sitting on the floor he, he. My Classy is pretty much default settings, 1.18 BIOS, with Quiet & Fast boot functions disabled. No OC, Memory is only in XMP1 profile and that's it. GTX970 in first slot and 2 Intel750s in 2nd and 4th slot. I tested it in x4 and x8 (6 slot) and both times no problemos.
     
    On my 71605 front I've received one bit of good news (or rather I hope it's good news in the making if that makes sense ;) ) there is scheduled new firmware for 7 series before end of July, so as you my imagine I'm already excited. I hope Jacob (yes I nudged him gently a bit) will also put something positive into the mix. I don't really need R5/6 capability anymore with fatter and fatter HDDs, but 16 ports instead of just 8 it's just better. It's higher number that for starters (LOL) and I can expand SSD array further after I dump 2 old HDDs. 
     
    Just to imagine scale of the problem with 71605 I will say this. In 3 weeks of constant testing, retesting, retesting, retested, retested..... retested things I've got ONE proper boot&initialization as 71605, ONE as 71605E (yeah it gets better...), 3-4 as 7805 (!!!) and uhhh like 500 without signs of life whatsoever (excluding permanently lit on LEDs). And that sneaky thing booted once properly guess when? When I was recording movie for Jacob to show him how card behaves. Sneaky, sneaky...
     
    To some extent I don't know now to move or not to move stuff. To wait or not to wait? Dam! Hoover Dam!
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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/15 12:38:28 (permalink)
    Hi,
     
    Thanks for sharing !
    I left everything the way it is for now but I've bought a recent LSI card (I needed a RAID card for another computer anyway :D), I'm going to try it out soon, I'll keep you informed but I hope it's going to be OK.
    In the meantime I've also encountered USB issues with the front USB3 connector (devices stop copying files but still "blink" ...), solved by using the rear USB3 ...
    It's really a shame, I wouldn't have expected all these issues now almost a year after launch :/ Not to mention I didn't try my Xonar soundcard yet, but I've read it's not very positive too :/
     
    If you don't mind my asking, which cooler are you using to be able to use slot 1 please ? Is it air cooling ?
     
    Thanks !
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    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/16 02:21:52 (permalink)
    Wow USB issues. That's truly scary. Thankfully all ports seems to work properly for me. Perhaps its indeed faulty board somehow?
     
    As for cooling I do use Titan TTC-SC07TZ [http://www.titan-cd.com/Y...vgacooler_e.php?id=891]
     
    Advertised as VGA cooler (probably for mining Litecoin or whatever you do mine with VGAs now, abandoned mining like 18 months ago so not really on top of things :) ), but it doing great for RAID AICs. Biggest advantage is that you can replace fans to you liking or do L shaped cooler to push air from 2 sides at once (with pre-7 series it will work, but 7&8 it won't as ports/cables are in the way of fan). Titans aren't bad (actually very nice) but these are not of Noctua or Noiseblocker quality. With default fans it's 1 slot solution, with custom it's more than 1 slot. Availability is sketchy at best across Europe, but eBay is your friend on this matter. It keep things nice and cool (assuming using last slot) solidly below 50C which is from my point of view max comfort zone for me (RoC is rated at max 60C IIRC). To be honest I was thinking about liquid cooling 71605, but from e-mails exchanged with Adaptec it looks that radiator (hold with pins) is also glued with some industrial stuff and it may be catastrophic (not to mention warranty) if I attempt to remove it. Which is a bummer as I have waterblock which is compatible with holes and size or RoC. 
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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/17 11:58:43 (permalink)
    yeah but if I remove the RAID card, USB issues are gone, so I don't really worry :)
     
    I didn't know these kind of fans existed, I'll try to find one
    But my initial question was about the CPU cooler in fact, though if I understand correctly you have a watercooling solution ?
    #19
    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/18 03:22:32 (permalink)
    Yeah for the moment running Enermax AIO Liqtech 2 240. Loop will come sometime in the future but first 71605 problem must be solved. 
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    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/18 06:29:13 (permalink)
    OK so I've set up the LSI card, and it seems slightly better. I was able to activate PCIe3 without a problem. Still have to rebuild the whole RAID volume to see if it's OK for the rest.
    I'll consider putting a fan in front of the card (81°C .... software says it's within range, but still !)
     
    On the other side, even if the X99 classi bios looks better, it's still not completely OK : I can navigate/click through the first 3 tabs, but not on the Boot or Save and exit tabs. And I can still access the weird hidden technical menu :)
     
    Maybe now I'll try updating from 1.16 to 1.17/1.18 bios, see if that makes any difference ....
     
    But as you said, first things first, all my data have been temporarily put on external drives, and I'd hate to lose one of them before securing the data back on the raid array
     
     
    About the CPU cooler, I'll go with the swiftech H240-X to get some space back, though I don't really like AIOs, but I'm not ready to go with real watercooling loop again.
     
     
    I'll keep you posted on the RAID side !
    #21
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/18 13:27:39 (permalink)
    OK, just ordered the Titan to give the raid card some fresh air :)
     
    I added a little 40mm fan on the 6805 when I bought it, which performed quite well with reasonable noise. At least this time I won't have to "damage" the radiator with screws to hold a fan ^^
     
    Quick question on the titan : I'm under the impression that 1 fan would point right to the ROC and would then be enough, am I correct ?
    #22
    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/19 13:32:23 (permalink)
    Then good luck to you with LSI. I decided against switch. I'm dead set on Adaptec, using stuff from them for... well how long I have PC (first one had 600MB SCSI HDD+AHA1542* - still have that monster for sentimental reasons! weights about as much as medium size anvil :D and was working perfectly last time I checked)...
     
    *- google that beauty for lols.
     
    I don't like LSI in general, support is iffy and software antiquated. And most important factor was backing up stuff for the switch. When you stay with same manufacturer it's a non-issue (technically you should backup, but I never ever ran into problems as long as RoC are compatible). When I decide to finally move on with things I will have some spare time on Sunday and that's about it. Frankly I don't know it myself how I found so much time to test 71605 after work, but desperation is probably best word to describe it.
     
    As for Titans. Yes you can set up it in one fan config, but with so much heat I didn't even considered that. I've seen these fans also used to cool Intel750 AICs and Intel 40Gb/s NICs on some tech trade show. 81C ouch! Put some eggs on it for breakfast. Ha, ha Out of curiosity is LSI rated to work properly with that temp??!! Adaptec allow max 60C on RoC for proper operation and max 50C with battery module (which I removed after replacing UPS with new one). 
     
    Ahh 40mm fans. That's the thing I banned from my life permanently. Ever. Period. :)
     
    Yeah I don't like AIOs too. Clunky and cumbersome but better than massive heat-tower coolers which I was using earlier. There is a lot of advantages to them even if the price is premium. But pros outweigh the cons (price). Yes I was planning big loop, but I'm starting to think that it's counterproductive (even in my massive CaseLabs case). CPU yes but without any fireworks (practical not bling,bling for the sake of liquid cooling), but without RAID card it's not top priority anymore (VGA is not important as I don't play games much). I was planning nice storage and probably first ever liquid cooled 7 series but I hit a snag big time with X99.
    #23
    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/20 09:01:52 (permalink)
    Oh yes. Progress!!! I think...
     
    I guess I finally nailed 6805E to work as it should. I know I said it was working but today I've got my Titan TTCs and did some in dept testing of the card (no disks). To my amazement every cold boot resulted in same thing - hang (with message that controller actually started). Restart and everything was working 100%. Did that with few BIOSes with same result except with firmware 17109 (Asus suggested to downgrade firmware because of some issues with Adatec firmware) and below I've got error messages that firmware is corrupted, but after restart everything was back in working order. Weird doesn't even cover it. 
     
    Anyway finally I found the solution. In slot x4 it was working perfectly (even with 2 corrupted firmwares - windows flashed BIOS for 30-40 minutes while it actually should take about 2-3, so I just did cold-shutdowns and flashed it in DOS [FTW! Hands down best OS from MS ever], with verification). I set last x8 slot to Gen.2 and voila! Works with 8 cold shutdowns and power-ups on the bounce. Extreme yes, but effective. Now at least I have something to look forward too. I will do few cold power-ups before weekend to check that it still works. Mad, but there you go. :)
     
    One slight issue with cooling is that chipset on 6805 is located in different place vs 71605 (much bigger) and as such I could do without 2 fans, but for the sake of more airflow near PCB left it. And had to slide fans max down to cover the RoC radiator. With default setup it was in left bottom corner barely getting any airflow. Anyway solved that too, and getting nice 38C.
    #24
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/21 12:53:55 (permalink)
    Nice to hear you finally got something working.
    With a little more testing it seems that, despite the PCIe GEN3 issue, things are working as they were with the adaptec : I had an issue with USB3 front again yesterday, and today a blinking screen and the nvidia "driver was not responding and recovered" message ...
     
    I hope my AIO will arrive soon so I can move cards around and see if it's better.
     
    As for the Titan, it should arrive August 1st maximum ... just hope the LSI won't fry before that :s
    #25
    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/22 00:07:55 (permalink)
    Seriously. I don't pretend to be expert in electronics or manufacturing process of motherboards, but it looks like your board may be indeed faulty. Under normal circumstances there shouldn't be interaction between PCI-Ex and USB on a level you describe. Did you bought your Classy early? Something that is euphemistically called 'early adopter'. It may points to faulty circuitry somehow. Badly shielded track or some bogus interconnect somewhere. With some misaligned/faulty path it could be possible. After all Classy is simplest X99 board you can find. It has only what X99 specify and nothing else. One of the reasons why I got Classy in the first place. No fireworks, just solid set of controllers. Granted I would love to see 2 PS/2 ports, but there is - sadly- no PS/2 in X99 specification. Hey EVGA get PS/2 port(s) on X99 Classy#2 pronto.
     
    I admit I don't have front USB3 panel because I don't really need one with 10 port Anker USB3 hub using only 1 USB3 port anyway. I was thinking about getting one (simple 2 port Zalman I've seen somewhere), but if I had to run into same issues as you do, then I can live without it. :)
     
    As for you LSI card. I hope it won't fry itself. On really hot days my 71605 gets to 48C with 2 fans pumping air. And all of that with like 11 more fans inside.
    #26
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/22 09:36:44 (permalink)
    You're freaking me out with this temperature thing. I think I'll just hang a fan in front of it while waiting for the titan delivery...

    About the classy I just bought it from evga in may. I'll wait for the aio delivery and see what I do with it. I'd even prefer to wait for v2.0 to come out before rma ...
    #27
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/22 12:28:11 (permalink)
    OK, I've put a fan at the bottom of the case, on 4 screw + some soft tape to avoid noise, VOILA: 53°C :)
    #28
    ypsylon
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    Re: RAID controller issue : blocking boot 2015/07/22 23:26:40 (permalink)
    Much better! It was not my intention to freak you out. Believe me 81C that's not normal. I don't know specifics about LSI, but it's safe bet its not much off from Adaptec PMC or Areca. Server guys have no problem with cooling when they blow freezing cold air from the cooling system. Problem starts when you use these things at home where nobody really bothers to test them.
     
    Yeah I was set on Classy v2 too, but I just got tired of waiting and jumped in June. With a hindsight it was reckless decision, but on the other hand there is no guarantee that v2 would work properly (resource-wise) out of the box too. One thing I asked Jacob is if they plan some XL-ATX or HPTX. Sadly EVGA has nothing in the making. Ohh what I would give to get some more space. It's not like EVGA cares much (here compatibility-wise) about doing experimental things. Take SR-2. When they released it perhaps 3 cases were able to fit it. Today at least XL-ATX functionality is wide-spread. I can understand why nobody does it is for AMD APU, but why not on X99 which is border line server grade-workstation motherboard. That's beyond me.
    #29
    LeMakisar
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    Re: RAID controller issue : blocking boot 2015/07/25 13:59:09 (permalink)
    Just received my titan almost 1 week earlier than expected :)
    Now that the LSI is "cool", I'll just wait for the H240X to arrive.
     
    I've had another black screen with an NVIDIA driver issue reported in the event viewer, so I decided to flash to 1.18, and made some changes that should probably be nice.
    I reactivated CSM, which gives me now a complete - not buggy - bios ! Hope that Windows will be OK too on that one.
     
    I'll probably test front USB3, I suspect the issues will disappear, or at least I hope so !
     
    What a pain ... the more I build rigs, the more I get problems these days :s
    #30
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