Hi XJ, what happened? Have you allowed it to run with the damage? If not, grab a soft bristle tooth brush, and give it a gentle scrub down to see if it is just surface gunk.

I am on my phone, so the pictures don't show up great right now.


I will say, water damage is not covered under warranty, so they may charge you to replace it. Contact support and talk to them. Just use the support button at the top of the page.

 

Product condition:

This Limited Warranty is conditioned upon proper use of the Product by the Purchaser. This Limited Warranty does not cover:

• Defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, submersion in oil, use of adhesives, use of solder, moisture, rust, cigarette residue, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress.

 
                                                           http://www.evga.com/support/warranty/

Scarlet-Tech

XrayMan
 

Product condition:

This Limited Warranty is conditioned upon proper use of the Product by the Purchaser. This Limited Warranty does not cover:

• Defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, submersion in oil, use of adhesives, use of solder, moisture, rust, cigarette residue, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress.

 
                                                           http://www.evga.com/support/warranty/

Even he stated in his first post that I probably wasn't covered, but he was curious is he could pay to get it repaired, which Chris addressed as unlikely. Hopefully they can help him a little though.

I am really curious what happened.

 
The only other possible option now, is if Jayson can do anything for him. Since it's a direct violation of the warranty that happened, I can only give this a small chance he can be helped with this. Wait and see I guess.

X-J-4-F
I think it is not under warranty. But I wanna know if it is repairable or not, if so can I sent it to evga for repair? Below is the image.

 
Hi X-J-4-F,
 
Looking at your images, though they are dark, you may have build up from your coolant that can be cleaned off with PCB electronics cleaner and you simply may be all set.  Without a physical in hand evaluation it would be hard to tell just from these images.  Can you please email me some higher resolution pics of the PCB front and back so I can take a closer look?  If not available you are welcome to send it in and we can have a technician look over the card.
 
Drop me an email whenever you can.
 
Regards,